Dear Sir Awesome,
Thank you for the address provided, your patience and cooperation as well.
We have checked your order details and the information matches up. And
since all information is correct, there should be no problem when it comes
to the delivery. We would just like to remind you that this order was
shipped via regular airmail. We can say that it may take longer time to
arrive which is about 1-3 weeks or it may exceed more than that time as
possible delays may happen unexpectedly – especially holiday season is
fast approaching - and that is out of our control. We are hoping for your
kind understanding.
In this case, we kindly ask you to wait for another week. We strongly
believe that it will arrive in the next few days. If not, you may notify us
again for us to send an inquiry at the post office regarding this issue. In
the meantime, we kindly ask for your patience. Thank you.
Also, several cases that we have handled before, delays might have caused
by your local customs. Since they have to inspect your package as soon as
it reaches your country. If you could also check with them as well as your
post office, that would be very much appreciated and you may ask for their
assistance.
Please also notify us once your parcel has been delivered to you for our
records.
If you have any further questions, please do not hesitate to ask.
Best regards,
Cristyl
Play-Asia.com
