First a little back story and I apologize in advance I know this is a little long winded,
A little over a year ago when Portal 2 came out my wife wanted to play Portal 1 before I was allowed to get Portal 2. So we go into our local Gamestop hoping to find a copy of The Orange Box on PS3. My wife goes up to the Gamestop employee and asks if they have it. At that point he tells her she doesn’t know what she’s talking about that The Orange Box was never on PS3 and he should know because he works in a game store. Then he makes a reference to her being a woman and not knowing anything about games. I can’t remember exactly what he said anymore since it was so long ago but I remember it being very sexist and it really pissed off my wife.
Flash forward to this last Saturday. I was at one of our local casinos and happened to win a little money. I decide to treat myself to a game I really have wanted to play (Shadow of the Damned). I call my wife up and ask her to check stock online for me and see if Gamestop has it since it is the closest place to where I am at the moment and don’t want to drive out of the way. She says they do and I head down there. I head into Gamestop and grab the game off the shelf and proceed to the counter and guess who happens to be working, the guy my wife had problems with over a year ago. He tells me that they have the copy used and would I rather have that. I tell him sure and while he is looking he proceeds to start talking about my game I’m going to buy with another Gamestop employee. I don’t mean just saying wow this is an awesome game! He starts telling the entire story giving away all the plot details. I ask him very politely to please stop talking about the game since I haven’t played it and he says and I quote “Guess its good you don’t work in a game store, I had the ending of Mass Effect spoiled 3 days after release” and then he continues to keep talking about the game.
He then tells me he can’t find the used copy and says he will have to sell me a new one. I say that’s fine and he goes to open up the drawer that the game is in which has 3 copies of the game in it. He then tells me hope you don’t mind one that’s not sealed cause this is his floor model and the only one he has. I ask about the 3 sealed copies I can see right behind him and he says and I quote “I don’t have to sell to you if I don’t feel like it; you can take this one or nothing”. At that moment all I really want is to get out of the store so I buy that copy and leave. When I got home I wrote my first letter ever to any corporation about how awful Customer Service experience I had. Can’t wait till I get a response or maybe Gamestop just doesn’t care about their patrons.
Anyway since so many people dislike Gamestop on CAG I thought I would share my story. Thanks for reading.
A little over a year ago when Portal 2 came out my wife wanted to play Portal 1 before I was allowed to get Portal 2. So we go into our local Gamestop hoping to find a copy of The Orange Box on PS3. My wife goes up to the Gamestop employee and asks if they have it. At that point he tells her she doesn’t know what she’s talking about that The Orange Box was never on PS3 and he should know because he works in a game store. Then he makes a reference to her being a woman and not knowing anything about games. I can’t remember exactly what he said anymore since it was so long ago but I remember it being very sexist and it really pissed off my wife.
Flash forward to this last Saturday. I was at one of our local casinos and happened to win a little money. I decide to treat myself to a game I really have wanted to play (Shadow of the Damned). I call my wife up and ask her to check stock online for me and see if Gamestop has it since it is the closest place to where I am at the moment and don’t want to drive out of the way. She says they do and I head down there. I head into Gamestop and grab the game off the shelf and proceed to the counter and guess who happens to be working, the guy my wife had problems with over a year ago. He tells me that they have the copy used and would I rather have that. I tell him sure and while he is looking he proceeds to start talking about my game I’m going to buy with another Gamestop employee. I don’t mean just saying wow this is an awesome game! He starts telling the entire story giving away all the plot details. I ask him very politely to please stop talking about the game since I haven’t played it and he says and I quote “Guess its good you don’t work in a game store, I had the ending of Mass Effect spoiled 3 days after release” and then he continues to keep talking about the game.
He then tells me he can’t find the used copy and says he will have to sell me a new one. I say that’s fine and he goes to open up the drawer that the game is in which has 3 copies of the game in it. He then tells me hope you don’t mind one that’s not sealed cause this is his floor model and the only one he has. I ask about the 3 sealed copies I can see right behind him and he says and I quote “I don’t have to sell to you if I don’t feel like it; you can take this one or nothing”. At that moment all I really want is to get out of the store so I buy that copy and leave. When I got home I wrote my first letter ever to any corporation about how awful Customer Service experience I had. Can’t wait till I get a response or maybe Gamestop just doesn’t care about their patrons.
Anyway since so many people dislike Gamestop on CAG I thought I would share my story. Thanks for reading.
.
ing douche. You should have "tripped" over a rack of games on the way out or just grab a shelf of games and 
