What would cause such lousy speeds such as these?

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gaelan

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nothing running on the network right now except the computer





UPDATE: called support at my ISP. she said there was "good ping to my modem" whatever that means. my dl speeds are sucking wind, but the ul is on spot. she was puzzled and is sending a tech out to check my setup.
 
[quote name='Kayden']Lots of neighbors on your cable line or you're really far from your hub/central office.[/quote]

these crappy speeds just started about two weeks ago. i noticed web pages loading slower than usual.
 
Damn I have no idea what could crap it out that badly.

Call your isp and tell them to make it look like this:


9711.png
 
could the addition of a cable splitter be causing this.

the cable coming out of the wall goes to a splitter. one from the splitter is for the tv and the other goes to my modem.
 
[quote name='gaelan']could the addition of a cable splitter be causing this.

the cable coming out of the wall goes to a splitter. one from the splitter is for the tv and the other goes to my modem.[/quote]

doubt it, mine is split also and i get full speeds on my connection.
 
Depending on the age/quality of the cables, it's possible that it could affect your speeds, but highly unlikely. I'd definitely recommend calling your ISP as a first step; it's odd that your download has been crippled but your upload seems to be more or less fine so you may be getting capped for some reason or another.
 
Who is your ISP?
What type of connection do you have?
Did you install that splitter yourself?
Have you been downloading anything in the past?
 
Who is your ISP?
What type of connection do you have?
Did you install that splitter yourself?
Have you been downloading anything in the past?
What programs have you installed lately?
 
[quote name='Graystone']Who is your ISP?
What type of connection do you have?
Did you install that splitter yourself?
Have you been downloading anything in the past?
What programs have you installed lately?[/quote]

knology
cable
yes, but it is a high quality splitter from radio shack
dl torrents and podcasts via itunes (not during test)
most recent installs are some gps programs...not too much else

[quote name='yukine']Do you have a router?[/quote]

yes, di-604


called support at my ISP. she said there was "good ping to my modem" whatever that means. my dl speeds are sucking wind, but the ul is on spot. she was puzzled and is sending a tech out to check my setup.
 
Hmm try taking the router out of picture and see what happens. My grandma has Roadrunner Cable internet and she wanted me to install a router for her and when I did the download speed went to shit and the internet started spazing out on me.

If that isn't the problem find and download a free program called Spybot Search and Destroy and then what ever anti virus you use to make you don't have any Spyware or antivirus.

If the above step comes up clean then go to www.projecthoneypot.org and sign up for them and see if your connection might be being used by a botnet which would be slowing your connnection down.

Another thing to try is to boot into safe mode and see if you connection is the same speed, if it is faster then you know there is a program that is slowing it down.

Well that is all I can think of so I hope it works for you.
 
[quote name='gaelan']
yes, but it is a high quality splitter from radio shack
.[/QUOTE]

Bingo, I worked at Radio shack its not really such a thing as a high quality splitter.

You installing that splitter doesn't matter what type of splitter, is what is causing your slow speeds. I have cable internet, and I have separate lines for internet, and tv.
 
If it was a splitting issue, I would think it would affect connection quality, not speed.

I had a simular problem at my place with there being too many spitters. The modem wouldn't connect much, but when it did, it was normal speed.
 
[quote name='Kayden']If it was a splitting issue, I would think it would affect connection quality, not speed.

I had a simular problem at my place with there being too many spitters. The modem wouldn't connect much, but when it did, it was normal speed.[/QUOTE]

I'm thinking that the signal is getting pumped through the splitter, and the down both split lines. Which could be causing the slow speeds. The pc is waiting forever to get the packets.

OP may I ask why you installed a splitter?
 
I do internet tech support. When it comes to speed issues, it could be any one of a number of things, ranging from the signal outside the house to the modem and sometimes something on the user's end. Here's a few things to look into:

- Bad Splitter -
Plug modem directly into outlet to ensure that isn't an issue

- Firewall -
Disable them to make sure no ports are being blocked that shouldn't be

- Other applications (i.e. P2P, torrents) -
Shut down any application (excluding the browser, of course) that likes to hog bandwidth

- Virus/Spyware -
Hopefully this isn't an issue, but you can't afford to NOT look into it; running scans never hurt anything

- Router -
If you have one, bypass it

- Other devices on router online at same time -
If you don't want to bypass the router, check to see how many other devices are live and sharing the signal

- If a wireless router, is it secure? WEP enabled? -
Don't want the neighbors "borrowing" your connection

Last but not least (and this seems to solve a lot of issues):

Reset the modem, router, and computer. Shut the PC down and unplug the power cables from both the modem and router. Let them sit unplugged for 10-15 seconds and plug the modem in first. After all the lights that should be on are (note, any "activity" lights may be off since the router is unplugged), go ahead and plug the router back in. After that's up and running, turn the PC back on.

If none of these tips work, it could very well be the signal to the modem or sometimes the modem itself. If the modem is one you're renting or leasing from the ISP, they should allow you exchange it for a new one. If you're having a technician come out to your house to check the signal, ask that he bring out a new modem.
 
[quote name='captainfrizo']Last but not least (and this seems to solve a lot of issues):

Reset the modem, router, and computer. Shut the PC down and unplug the power cables from both the modem and router. Let them sit unplugged for 10-15 seconds and plug the modem in first. After all the lights that should be on are (note, any "activity" lights may be off since the router is unplugged), go ahead and plug the router back in. After that's up and running, turn the PC back on.
[/QUOTE]

10-15 seconds might not do it. Some modems need to be unplugged for 15-20 minutes to reset themselves.

Good advice and suggestions all around!
 
[quote name='keithp']10-15 seconds might not do it. Some modems need to be unplugged for 15-20 minutes to reset themselves.

Good advice and suggestions all around![/QUOTE]

Every modem I've encountered does a full reset after 10-15 seconds of being unplugged, unless of course it has a back-up battery in which case there should be a "reset" button on the back which you'd use instead.
 
[quote name='Graystone']I'm thinking that the signal is getting pumped through the splitter, and the down both split lines. Which could be causing the slow speeds. The pc is waiting forever to get the packets.

OP may I ask why you installed a splitter?[/quote]

to run it to the televsion a couple of feet away.
 
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