I've recently bought a new DS Lite to prep myself for Pokemon Black&White but after playing HeartGold, I realized it's just not the same anymore. Since it's opened I'm thinking I could trade it in for another DS Lite and return the new one for my money back. Would this work?
Would this work at GameStop?
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Squarehard
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You want to trade in your DS Lite for a DS Lite?
Either way, unless it was a used system, you can not exchange it out unless it was defective, and you can only exchange it for the same thing.
Your other option is to trade it in for store credit, and take a huge hit in what you paid for a new one.
Either way, unless it was a used system, you can not exchange it out unless it was defective, and you can only exchange it for the same thing.
Your other option is to trade it in for store credit, and take a huge hit in what you paid for a new one.
Negative, sir.
They would obviously see that the original console packaging has been opened and would only grant an exchange if the system is defective. Since it isn't the best you would get is store credit or cash for a trade-in, not a return. Same goes for the game.
They would obviously see that the original console packaging has been opened and would only grant an exchange if the system is defective. Since it isn't the best you would get is store credit or cash for a trade-in, not a return. Same goes for the game.
Squarehard
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[quote name='lmz00']You can't even return hardware at GameStop? What a lousy policy.[/QUOTE]
Not when it's new.
Most big retail stores won't let you return new hardware, so it's not just Gamestop.
If it's defective, it can be swapped out for the same thing, which has been mentioned above, and is the same at most big retail stores.
Not when it's new.
Most big retail stores won't let you return new hardware, so it's not just Gamestop.
If it's defective, it can be swapped out for the same thing, which has been mentioned above, and is the same at most big retail stores.
Squarehard
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[quote name='lmz00']Since when? (I haven't had to return a console since 2007.)[/QUOTE]
It's been like this for awhile, at least the since 2007, and that was when I still worked at Best Buy, and it was the same policy as Gamestop's.
But pretty much gaming hardware has fallen into the same category as video game software as far as returns are concerned.
It's been like this for awhile, at least the since 2007, and that was when I still worked at Best Buy, and it was the same policy as Gamestop's.
But pretty much gaming hardware has fallen into the same category as video game software as far as returns are concerned.
InfinityCartier
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Take it to Walmart haha. They take returns with no receipt.
[quote name='Squarehard']It's been like this for awhile, at least the since 2007, and that was when I still worked at Best Buy, and it was the same policy as Gamestop's.
But pretty much gaming hardware has fallen into the same category as video game software as far as returns are concerned.[/QUOTE]
I could swear this was the policy ever since consoles started getting unique serial numbers that they scanned when you checked out. I think that goes back to the N64 days.
Could you imagine all the people trying to return a console when ever there is a price drop or a hardware revision?
But pretty much gaming hardware has fallen into the same category as video game software as far as returns are concerned.[/QUOTE]
I could swear this was the policy ever since consoles started getting unique serial numbers that they scanned when you checked out. I think that goes back to the N64 days.
Could you imagine all the people trying to return a console when ever there is a price drop or a hardware revision?
Not at Walmart (at least back in the day). I returned my launch 360 because I wound up going abroad the following semester, then a year later, I returned my launch 20GB PS3 when I finally got a 60GB. On both occasions they thought I was crazy for returning such sought after items, but they didn't give me any problems.
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[quote name='lmz00']You can't even return hardware at GameStop? What a lousy policy.[/QUOTE]
The OP is looking to trade in the system because he doesn't like it. That would be like me buying a PSP, playing it constantly for a few weeks to beat some good games, saying everything else is shit, then returning it for no reason to get a full refund.
Rules are put in place because people abuse the system.
The OP is looking to trade in the system because he doesn't like it. That would be like me buying a PSP, playing it constantly for a few weeks to beat some good games, saying everything else is shit, then returning it for no reason to get a full refund.
Rules are put in place because people abuse the system.
[quote name='lmz00']Not at Walmart (at least back in the day). I returned my launch 360 because I wound up going abroad the following semester, then a year later, I returned my launch 20GB PS3 when I finally got a 60GB. On both occasions they thought I was crazy for returning such sought after items, but they didn't give me any problems.[/QUOTE]
Walmart was forced to change their policy because of people like you abusing their return policy.
Walmart was forced to change their policy because of people like you abusing their return policy.
[quote name='lmz00']Since when? (I haven't had to return a console since 2007.)[/QUOTE]
Since crystal meth got huge.
They assume if you are returning or trading in a sealed item for cash that it's stolen.
ing methheds ruin the world. I have to practically go through a background check to buy allergy pills.
Since crystal meth got huge.
They assume if you are returning or trading in a sealed item for cash that it's stolen.
ing methheds ruin the world. I have to practically go through a background check to buy allergy pills.
bigdaddybruce44
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[quote name='ROB64']No, Walmart still allows returns without a receipt. It says so on their website, plus, I just did it recently with no issues.[/QUOTE]
The issue he's talking about is not returns without receipts. It's returning opened hardware for a full refund.
I honestly cannot blame any business for not allowing you to return opened merchandise for a full refund. Just look at how people abuse the GS policy on used games. Can you imagine all of the assholes would "buy" systems just to try them out or to play a game that is exclusive to that system?
The issue he's talking about is not returns without receipts. It's returning opened hardware for a full refund.
I honestly cannot blame any business for not allowing you to return opened merchandise for a full refund. Just look at how people abuse the GS policy on used games. Can you imagine all of the assholes would "buy" systems just to try them out or to play a game that is exclusive to that system?
ShirtSizeXXXLXT
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About 10 or more years ago at Walmart, I returned a 3rd party N64 controller that stopped working roughly 2 years after I originally bought it. They gave me cash for it because I didn't have a receipt.
A few years after that I returned a PS2 console that had stopped reading DVD's. They exchanged it for the newer PS2 with the quieter fan.
Looking back at it, I had some balls to just wander in and request a refund or return for something I had used, and eventually broke. However, I was a broke ass college kid who saved every penny to buy that PS2 on release day, and in my mind I felt the console should have lasted longer than it did. With me being 30 years old now and dropping $100 bill in my trucks gas tank every fill up, I am understanding the value of a dollar a little more. There is no way I would try this now a days.
As for the OP who wants to trade in his DS Lite, you could try doing it by claiming it is broken or whatever, but the new DS lite that they'll give you, IF they agree to make an even exchange will most likely be opened by the cashier, which will make the "new" one nonreturnable as well. Your best bet these days is to utilize sites like this one here, Craigslist or ebay. You will most likely take a small hit on the price, but you have some games to include with it. Good luck with whatever you do.
A few years after that I returned a PS2 console that had stopped reading DVD's. They exchanged it for the newer PS2 with the quieter fan.
Looking back at it, I had some balls to just wander in and request a refund or return for something I had used, and eventually broke. However, I was a broke ass college kid who saved every penny to buy that PS2 on release day, and in my mind I felt the console should have lasted longer than it did. With me being 30 years old now and dropping $100 bill in my trucks gas tank every fill up, I am understanding the value of a dollar a little more. There is no way I would try this now a days.
As for the OP who wants to trade in his DS Lite, you could try doing it by claiming it is broken or whatever, but the new DS lite that they'll give you, IF they agree to make an even exchange will most likely be opened by the cashier, which will make the "new" one nonreturnable as well. Your best bet these days is to utilize sites like this one here, Craigslist or ebay. You will most likely take a small hit on the price, but you have some games to include with it. Good luck with whatever you do.
Looking at the back of a recent BestBuy receipt, it does not say anything about not being able to return opened game systems/consoles. I don't see why one would get refused for that.
Gamestop, however, states that you can't return opened merchandise. I presume this includes consoles or hardware. Guess that's a good reason never to buy consoles from GS...
Ruahrc
Gamestop, however, states that you can't return opened merchandise. I presume this includes consoles or hardware. Guess that's a good reason never to buy consoles from GS...
Ruahrc
bigdaddybruce44
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Don't have a Best Buy receipt on me right now, but this is from their website:
Cannot find anything about hardware, though, but I am going to guess you'd at least get hit with a restocking fee. I really don't know, though.
Cannot find anything about hardware, though, but I am going to guess you'd at least get hit with a restocking fee. I really don't know, though.
?
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[quote name='Brian9824']The only places that do things like that is membership clubs such as Costco where they can easily track your purchases and see if you are abusing it. That's why I buy all my systems from them because you get a lifetime warranty thru them.[/QUOTE]
There is no automatic lifetime warranty through Costco. Costco's electronics return policy is 90 days from the original date of sale. Years ago they had no time restricted policy in place, but that's long gone.
There is no automatic lifetime warranty through Costco. Costco's electronics return policy is 90 days from the original date of sale. Years ago they had no time restricted policy in place, but that's long gone.
bigdaddybruce44
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[quote name='Brian9824']Almost no retailer lets you return open hardware. Think about it. If you buy a console, play it for a week and then decide to return it what are they supposed to do with it? They don't sell used consoles and they can't sell it as new[/QUOTE]
Indeed. As I said earlier, people would abuse the ever-loving shit out of such a policy. Wanna play the new Halo game, but don't wanna buy a 360? "Rent" one from Best Buy.
Indeed. As I said earlier, people would abuse the ever-loving shit out of such a policy. Wanna play the new Halo game, but don't wanna buy a 360? "Rent" one from Best Buy.
ffloginlam
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What a lousy policy.
I remember I would buy warranties on consoles and when the upgraded versions came out, I would return my old console to the store and say it doesn't work, and the store would exchange me the upgraded console. Worked for the ps2, psp, xbox's, ps3, ds, basically it works every time. Its great when I would get a new console bundled with free games. Its especially great when the new version is cheaper because the store would give me store credit for the difference in price. My uncle would do the same, one time he gave the store a 360 elite, kept the controller and hard drive and ending up getting a new elite.
[quote name='Brian9824']Almost no retailer lets you return open hardware. Think about it. If you buy a console, play it for a week and then decide to return it what are they supposed to do with it? They don't sell used consoles and they can't sell it as new[/QUOTE]
[quote name='bigdaddybruce44']Indeed. As I said earlier, people would abuse the ever-loving shit out of such a policy. Wanna play the new Halo game, but don't wanna buy a 360? "Rent" one from Best Buy.[/QUOTE]
Not true. Ive opened and returned 2 PS3s this past summer from Target and Walmart. As long as all items are still in the package, retailers should accept returns.
[quote name='bigdaddybruce44']Indeed. As I said earlier, people would abuse the ever-loving shit out of such a policy. Wanna play the new Halo game, but don't wanna buy a 360? "Rent" one from Best Buy.[/QUOTE]
Not true. Ive opened and returned 2 PS3s this past summer from Target and Walmart. As long as all items are still in the package, retailers should accept returns.
[quote name='Brian9824']Almost no retailer lets you return open hardware. Think about it. If you buy a console, play it for a week and then decide to return it what are they supposed to do with it? They don't sell used consoles and they can't sell it as new[/QUOTE]
Actually in my experience not being able to return hardware to a retailer is the exception and not the norm. Indeed it could be argued that easy, instant returns are one thing that B&M stores hold to their advantage over online retailers. For someone who is a little on the fence about buying something, the reassurance of an instant and easy return at a B&M store can sway them to buy there instead of going online.
As two of us have shown, there is no wording on BB's return policy that would prohibit the return of a console. Gamestop OTOH, looks like you can't return much of anything there. I think I had a little difficulty returning a piano black PSP 2000 I bought from TRU once, I had some legitimate cause to return it but they would only let me exchange it for an identical one, on which they broke the seal before giving it to me. Except they did not have the same PSP in stock anymore so they changed it out for the Star Wars white one.
I don't know 100% as I have never worked retail but AFAIK the stores either have some mechanism with the distributors to send back opened/returned merchandise that can be refurbed and sold as such, or occasionally you see stores holding open box/returned item sales where they can re-sell returned items that are in saleable condition.
I have never seen gaming hardware on the open box tables, but I would bet that such items are pretty hot and would sell really fast.
Why don't people abuse it? I'm sure some do, and for the B&M it's just the cost of doing business. For the rest of us, things like morals and principles tend to get in the way.
Also for many it's not worth fronting the $250-300 needed to "rent" a console from BB to play the latest game.
Ruahrc
Actually in my experience not being able to return hardware to a retailer is the exception and not the norm. Indeed it could be argued that easy, instant returns are one thing that B&M stores hold to their advantage over online retailers. For someone who is a little on the fence about buying something, the reassurance of an instant and easy return at a B&M store can sway them to buy there instead of going online.
As two of us have shown, there is no wording on BB's return policy that would prohibit the return of a console. Gamestop OTOH, looks like you can't return much of anything there. I think I had a little difficulty returning a piano black PSP 2000 I bought from TRU once, I had some legitimate cause to return it but they would only let me exchange it for an identical one, on which they broke the seal before giving it to me. Except they did not have the same PSP in stock anymore so they changed it out for the Star Wars white one.
I don't know 100% as I have never worked retail but AFAIK the stores either have some mechanism with the distributors to send back opened/returned merchandise that can be refurbed and sold as such, or occasionally you see stores holding open box/returned item sales where they can re-sell returned items that are in saleable condition.
I have never seen gaming hardware on the open box tables, but I would bet that such items are pretty hot and would sell really fast.
Why don't people abuse it? I'm sure some do, and for the B&M it's just the cost of doing business. For the rest of us, things like morals and principles tend to get in the way.
Also for many it's not worth fronting the $250-300 needed to "rent" a console from BB to play the latest game.Ruahrc
[quote name='Havok83']Not true. Ive opened and returned 2 PS3s this past summer from Target and Walmart. As long as all items are still in the package, retailers should accept returns.[/QUOTE]
You're right, I've returned opened consoles at walmart, target, and best buy. They've never given me problems. I've done this multiple times (not trying to abuse, it was mostly due to defects). It would be incorrect to assume that most big retailers don't give full refunds for opened video game hardware.. it's usually video game software that they won't give full refunds for if opened. Also I've never had to pay a restocking fee.
I know gamestop and toys r us don't allow you to do this though.
You're right, I've returned opened consoles at walmart, target, and best buy. They've never given me problems. I've done this multiple times (not trying to abuse, it was mostly due to defects). It would be incorrect to assume that most big retailers don't give full refunds for opened video game hardware.. it's usually video game software that they won't give full refunds for if opened. Also I've never had to pay a restocking fee.
I know gamestop and toys r us don't allow you to do this though.
bread's done