Your Worst EB or Gamestop Experience in Detail.

Rodimus

Rodimus

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I personally have had several, but one pisses me off the most.

I was suffling through the PS1 games at a local EB and found a Dragon Ball GT. It didn't have instructions or a back insert, it was just the game. But as many of you know, it's very rare and in damand, or at least at the time it was. And it was only $19.99. So I decided to invest in it then I'd plan to put it on eBay and make a quick buck. I brought it to the counter, and the EB employees at the counter recognized this game and started saying, "This game is awsome," and,"Wow Dragon Ball games are the best fighting games." I stood silently trying not to roll my eyes, and purchased my game, and left swiftly to get away from the two goobers.

Walking out to my car I decided to check the back of the CD for scratchs. So I rip through all the damn tape they wrap around it. (You know the "Bring it Back within 14 days if seal isn't broken" crap. Open it and to my surprise it was the worthless Japanesse version. So I bring it back to the two goobers and they ask me how I know it's the Japanesse version. I told them, "I used to work at a game store and we delt alot in these crappy Dragon Ball games," Then I ponted to some tiny text on the CD that said "For use in Japanese PSX only." In conclusion I got my money back, but it was a major let down cause I could've made a quick $70.
 
While I can understand your disappointment, that is hardly a bad experience. And one should ALWAYS check for scratches on used games before buying, IMNSHO.
 
I've had several bad experiences, this one just pissed me off the most. I guess cause I thought I had gold, but actually had fools gold.
 
My worst experience is just as bad as rodimus's. I have a friend who is an asst. mgr at a gamestop and he had not been working there for long. He was going to get me an Xbox with his discount. I give him my money, he goes to buy it, only to find out that his discount doesn't apply to the systems!!!!!!1!!!1!

I had to pay full price like every other chump... boy was I pissed
:D
 
Uhhh last Xmas, they had big huge signs up that said "Buy 2 GCN games, get a $10 rebate, buy 3, get a $20 rebate", with pictures of the games. So i got 2 of the games, and asked for the rebate. They had no idea what I was talking about. So I brought them over to the sign and pointed at it, yet they still haven't heard of it. So they told me that they would call around, and that they would call me when they got word. So I get a call to say that they should be getting the rebate forms "tommorow", and to come by. So I do, and when I get there, they're the wrong forms...and they still have no idea about the promotion. Since then I refused to give them any real business (I'll still buy a $10 Space Channel 5 or Bombastic tho).
 
[quote name='doraemonkerpal']honestly, these 2 experiences aren't nearly half as bad as the others i've seen... but to each their own :D[/quote]

If it intresting then post em.

I think people are taking this the wrong way. It's a place to vent, not a competition.
 
For me my worst experience was, I reserved Godzilla destroy all monsters for gamecube, I reserve all my games for the phonecall they give you so I remeber its out. I never got a phonecall and realized the game had been out for a week, I went in and asked for it and they had not only sold my copy but insisted they had called my the day it came out which is a lie cause I was home that day and never got any message, they wouldnt even give me the 5 bucks I put down on it back, dam gamestop.
 
Not really my worst experience, but one of my most frustrating: I walked into GS one day and the clerks wouldn't let me in without a parent. I'm like ok, fine. I come back 5 minutes later with my mom, and I see TWO FIVE YEARS OLDS in there destroying an NES controller with NO parents at all. Man, I went off on those two doucebags so fast (the clerks, not the kids). They never told me not to come in again.
 
[quote name='Nirvanaguy777']For me my worst experience was, I reserved Godzilla destroy all monsters for gamecube, I reserve all my games for the phonecall they give you so I remeber its out. I never got a phonecall and realized the game had been out for a week, I went in and asked for it and they had not only sold my copy but insisted they had called my the day it came out which is a lie cause I was home that day and never got any message, they wouldnt even give me the 5 bucks I put down on it back, dam gamestop.[/quote]

Sounds familiar
 
[quote name='Rodimus Donut'][quote name='doraemonkerpal']honestly, these 2 experiences aren't nearly half as bad as the others i've seen... but to each their own :D[/quote]

If it intresting then post em.

I think people are taking this the wrong way. It's a place to vent, not a competition.[/quote]

i didn't mean to sound negative. that's how come i added the smiley face. i was just saying that i've heard some bad stories (racist employees, power tripping, etc.) and that these 2 stories, imho, aren't that bad. i'm not putting down your stories by any means.
 
I had a bad experience at the babbages/gamestop at mont/mall in bethesda once.....(and on top of that for some reason the store always smells like cat pee, go figure)........I was browsing the pc games for what was new or newly discounted, cause I was just starting to be a CAG, and found mechwarior 3 gold with a 4.99 sticker on it, so brought it up front to buy it, and he rings it up from the bottom code, not the sticker on the spine that I spotted it from, and tells me that will be 14.99. Whoa, back up, sticker right there says 4.99.......he says and I quote " well people change stickers all the time, theres no way to know you didnt just do that"............ :evil: ..............................weeeeeeeeeeeeeeelllllllllll, this was the wrong approach........I said no I didnt and I have been in the store less than five minutes and asked if he normally accuses his customers of this kind of stuff, because I will contact the district manager, and report him (which I did), he said they just have to go with what the computer says, it is obviously a pricing error, at best, still insuating I did something. I told him to bring the manager out and he comes lumbering out, and reiterates what the other guy said, and says they could be fired for selling things below price. I tell him he should honor their stickers or they will lose my business and others......looking back on it I kinda enjoyed telling this guy all this in a loud voice in front of the other customers, and that store is always packed.......(regardless the price marked was 4.99, and if an error, I get the price and he should fix the rest if any)(I beleive it turned out to be gold was 14.99 and the orig release of mech 3 was 4.99)......I think he got fired eventually, cause I dont ever seem him in there anymore when I go by there, although I dont frequent that store too often because of the afformentioned cat pee.
 
I've vented on this before but a while back when Final Fantasy online came out for the PC I went out and bought a PC dual analog controller (because frankly, that's how the game was meant to be played).

It was a logitech and I'd gotten it rather the thrustmaster brand that I really wanted but compUSA had none of them, something I found strange since they used to have loads of them. I searched around for a week and all any store had was the Logitech brands and The M$ controllers that I wasnt interested it owning. Anyway I eventually end up buying it froman EB for 20 bucks and after about a month or so of use the controller craps out on me. The anolog sticks becomes too sensitive and controling my character and the camera becomes the true definition of the word "hassle" it was past the point were I could return it so I decided I'd get a new control pad that wasnt a piece of crap Logitech.

This time I went to EB where I found a very simple looking dual analog (made in china) with a little status screen on the front (probably for programing macros) for 14 bucks. I brought it home and after strugging with the damnable blister pack plastic shell that every one likes to sell electronics in nowadays that you need scissors or an x-acto blade to open, I installed the drivers but something happened... my WinXP wouldnt recognize the controller AT ALL. so I went to the web site looking for assistance. There was none, not even a mention of the product! so I emaled them and waited a week, no response. At this point I check my receipt for my cut off return date which is exactly 14 days after I purchased it! I now only have about 5 days to fix it or return it.

Rather than freak out I call up the store and ask them if it'd be possible to bring in the controler to exchange for another since it DID NOT WORK, the register monkey on the phone says in a very helpful manner "sure just bring the receipt and you can return it." HIS EXACT WORDS.

I finally get back to the EB, receipt in hand, controller, instructions, driver disk and what's left of the plastic blister package that you have to practically destroy to open and the new register monkey (cute but still a register monkey) says that they cant offer me an refund because the package has been opened. The only thing they can offer is a replacement control of the same price or greater(I'd still have to pay the differeance).

Huh? But the controller dosent work, Why would I want another one of the same brand?! And how the hell am I supposed to know it dosent work unless I destroy the stupid freaking blisterpack to get TO the controler??! Finally the guy I talked to on the phone shows up and I explain it to him AGAIN, I do not WANT another of the same brand because it probably will not work and there is NO consumer support from the manufacturor! He asks if I'd like to speak to the manager, DAMN RIGHT I WOULD.

The manager tells me he can give me credit, (yay!) But only for a control device of the same type (ie. another controller) which sucked because they only had 3 brands of freaking controller!!! The Logitech I vowed not to buy another of, the controller I just brought back and a more expensive logitech that I sure as hell wasnt going to pay extra for when they already had such a stellar track record in my mind. The manaer would NOT Change his position, I didnt even want my money back! I asked him if he could atleast move the credit over to a game, he said no, WTF!? I'm still buying something from them it's just not this damn controller that dosent freaking WORK! but NOOOO they wont budge on this ridiculous freaking policy!

After about 30minutes I finally find a usb optical mouse for the same price (which frankly I didnt need)and walk to the regsiter to hopfully exchange the controller for this technical "control device" they allow it and I leave. and Electronic Boutique can KISS MY ASS for I will never shop there again for ANY REASON. THEY'RE DEAD TO ME.

...:?
 
I can understand the parent-kid thing. Some stores have a policy of 'no more than two children in store at a time unless accompanied by parent.' If they had that policy, then you were putting them over the limit. Sucks, and it's rather stupid for a game store.

Anyhow, I haven't had any really bad EB experiences. However, when KOTOR came out, I stupidly tried to find it that first weekend. EB was the only store nearby that had a copy, and it was supposedly on hold for a pre-order. But since the guy who was working (think it was the manager) knew I spent a good bit of money with them, he let me have it. Not straight out mind you, he had to consider it first. Still, thought it was cool.
 
I preordered KOTOR when it first came out, then when I got to the store, they told me they sold my copy to someone who spends a lot of money there.

/joking
 
[quote name='guessed']I preordered KOTOR when it first came out, then when I got to the store, they told me they sold my copy to someone who spends a lot of money there.

/joking[/quote]

LMAO!!! :p
 
I had a bad experience with them. It didn't stop me from doing business with them, but it really pissed me off.

When Medal of Honor: Frontline came out for the Xbox, I went to EB to buy a copy. When I came home with it I popped it into the Xbox and started playing. When I beat the 2nd level, the game kept giving me an error. I turned my Xbox off and tried again. I beat the level again and it gave me the error once again (right before the save screen). So I look at the disc, it's fine. I tried one more time and BAM error again.

So I go up to EB with my reciept and I tell them about the error and want to exchange it for another copy. The guy takes it and looks at the bottom of the disc and says "it looks fine... are you sure it's not your Xbox?" I said "no it's not my Xbox, because it does it at the same spot each time. If it was my Xbox, it would do it a random" and then he said "do any of your other games do this?" I said "uh no...".

The clerk then begins explaining to me about dirt in my Xbox. I once again tell him "no it's not my damn Xbox, this disc probably has a bad sector in it. I just want another copy" and then he gives me crap about how it could be my save file. I didn't use any cheats and I didn't use any cheat devices cause Xbox HAS NONE. After a few minutes of arguing with this guy, he then says "well it sounds like your Xbox is dirty, we have a cleaning kit for $10 here, would you like to try this?" and I said "no I don't want a damn cleaning kit, my Xbox is fine, I just want another copy!"

Then the guy FINALLY exchanges the game and gives me a new disc. Then he asks again if I want the cleaning kit and I say NOOOOO. I come home and pop the new disc in the Xbox, play the level again, and it works fine.

I know more about video games than all of those morons put together in there. It's like they think you are an idiot and give me dumb reasons for a game not working. I would know if it was my Xbox or my save file, it was not. I haven't seen that clerk ever since so luckly he probably got the boot.
 
I pre-ordered a PS2 in June 2000 at EB. I was supposedly guarnteed to get the system at launch.

The launch of the system comes and they tell me they don't have enough systems and they will work their way down the list. I was annoyed because they said I would get the system at launch but since everyplace was sold out, and I didn't camp out for the system with some friends because I thought I was getting the pre-order from EB.

I call back next week, still not up to my name.

Next week, the same story.

This went on every week when I called until about the the beginning of January. I was really starting to get fusturated with EB.

In January, I call again and what do they tell me?

That they had already passed my name on the list! They claim that they had called me and since I never picked up the system, they gave it to someone else.

At this point I was furious.

It was bad enough that it had been 2+ months since the system launch and I still didn't have the system but they lied by saying they called me.

I gave them BOTH my cell phone and house phone number so I would be sure they would contact me as soon as they got the system in.

I called EB's corporate headquarter and explained the situation.

The next day I get a call from the EB store and what do they have for me? A PS2 system. I ended up just buying the system and a memory card from them, no games.

I could tell the manager was kind of annoyed I didn't buy any games with the system but there was no way I was going to buy any games from them after that experience (plus I had already picked up Ridge Racer V for $36 and Moto GP for $27 from EToys.com going out of business sale, those were great prices at the time since all PS2 games were still $49.99).

Because of that, I decided I would never buy a full priced game at EB again. I still shop at EB but will never buy anything more expensive than a $10 game from them.
 
I know this has probably happened to several of you. I will use an example game for this story such as Raiden Project for PSX.

You go to EB or Gamestop and find a preowned Raiden Project you've been looking for or not. But regardless you decide to get it because it's a great game, fairly rare, It'd be a nice addition to your collection, It's complete with the BIG PSX BOX and it's cheap! You hand the case over to the EB or Gamestop employee then they try looking for it. After about 5 minutes of them looking through the draws, you think in the back of your mind (Damit, they don't have the CD.) They finally get up, and tell you ,"Sorry, guess we don't have this one."

You leave alittle pissed, but not a big deal. The bad part comes a week or two later when you go back to the same store and see the same "Raiden Project" case back on the wall. You pick it up again and try your luck, but nope, same ol' story, still no Raiden Project. Why do they put them back on the wall, even after they tell you they don't have it. It's not a big deal, but it's really annoying, and it seems to happen to me every time I buy a game at EB or Gamestop that would be nice in my collection. For example here is a list of games that they had the case for, but not the actual CD:

Raiden Project
Sonic Mega Collection (This game recently became hard to find around where I live)
Legend of Mana
Battle Arena Toshinden 3
Lunar SSS PSX
Jumping Flash
Elemental Gearbolt

They're probably more but I can't remember.
 
What the hell? Where the hell did they get the box if they don't have the game? I think that's more a case of a lazy/stupid employee. I'd raise hell if that happened.
 
The first story wasn't bad at all. You made the mistake of buying a Japanese game, and then got a full refund. What is there to be pissed about? I'd understand if they refused to refund your money, but that's not the case.
 
[quote name='VIP']The first story wasn't bad at all. You made the mistake of buying a Japanese game, and then got a full refund. What is there to be pissed about? I'd understand if they refused to refund your money, but that's not the case.[/quote]

Sorry, I guess my story wasn't good enough for you :cry:

I'll try better next time, just for you, it's a promise.
 
so a while back, Buffy 2 (Xbox) was like 19.99 before other stores at EB... Since I wanted to go to my friends house afterward, and he was following me, I decided to go to the local EB, which I don't go to much. So I took the bus there, and walked into the store. There were 2 employees talking to each other about some PS2 stuff. I took a Buffy 2 case, which was still labeled $49.99 and and brought it up to them. Not wanting to feel stupid, I first asked them to scan the price of it. For some dumb reason, as if he didn't know what it meant, he just said the sticker price is $49.99. I asked him to scan the price... but he says he scanned the price earlier for some "other customer" and it was $49.99. He just went back to talking with his buddy, holding the case in his hand. I looked stupid in front of some other customers and all, especially with my friend behind me.

Since my friend lived like 15 minutes away from that certain EB games, I took the bus back to his house to use his computer. I printed out the price of the $19.99 Buffy 2 front page, and brought it back to the store by myself. I didn't feel like they were telling the truth, but that same employee said that they don't take web prices, and they are different from the store. I felt so pissed, but didn't show it. I then left the mall, and just took the bus to my local everyday same employee EB. Luckily they had the last copy in stock, and they took sold it to me at $19.99 though theres too was marked $49.99.

So the thing that really pisses me off are how typically the same corporate companies, except for gas stations selling gas, can seel stuff in the same area for different prices. lol, the funny thing was that about 2 weeks later, on Black Friday, Best Buy had it for $19.99, and I coulda GGCed it...
 
[quote name='Rodimus Donut'][quote name='VIP']The first story wasn't bad at all. You made the mistake of buying a Japanese game, and then got a full refund. What is there to be pissed about? I'd understand if they refused to refund your money, but that's not the case.[/quote]

Sorry, I guess my story wasn't good enough for you :cry:

I'll try better next time, just for you, it's a promise.[/quote]

I think his story is perfectly fine, it's the "worst gamestop/eb experience" thread , not the "only post a story if it really good and would fit the criteria that other CAGers need to consider it a bad experience" thread.

On that note, my "worst" experiences are these...

I wanted to buy Cool Boarders 3 for PSone, I take the case up to the front counter and they put a disk in a paper sleeve in the bag and put the case in the "stock" bin and wouldn't let me have the case....I didn't buy it.

The time I had a 5.00 coupon for Banjo Kazooie (GBA) and I found one mispriced at 9.99 and they wouldn't let me use the coupon.

The time in Gamestop when Enter The Matrix was getting ready to come out, and I was shopping, and the lackey in there would not stop following me around telling me about how GREAT this game will be and how I MUST pre-order because it will be GAME OF THE YEAR and has intrical plot points tieing in with the movie. He would NOT STOP, I swear, even after I told him I dont like The Matrix and I was only buying NES games that day.

That's about it, I love this thread, keep it up!
 
This isn't a horror story but it's about getting disrepected by cocky store employees. Again this isn't very bad but it is my "worst" experience, so let me share.

Three months ago a EB games opened in my town. It was the first one in town and first one I've seen. I was happy becuase of my dislike towards Gamestop (mainly due to their rip mentality, unclean stores and asshole employees). I walk in to the new store, it's organized, clean and had a manager that knew a lot about the gaming business. Needless to say, I did a lot of buying there. Hell, that guy talked me into buy a Xbox, which I hated at the time and is now my favorite system.

Now that you got the background, lets get to the story at falt. Resident Evil was on the eve of coming out and I wanted it. I called EB and they told me it's was coming out on Thrusday (whatever date that was). So I walk in on Thrusday and ask for the game, they told me it got held back a day. I said "fine, I'll come back tomorrow." Then the manager asked me if I reserved it. I replied with a no. Then he told me I was out of luck because it was going to be sold out tomorrow. I told him the truth, "no offense but their's penty of other game stores around." Regardless of my warning, he took offense and got pissy at me. He replied "no offense but we and gamestop are the only stores that are going to have it tomorrow and theirs no way your going to get a copy because you didn't reserve it." As all you guys know, their is never a need to reserve a game unless it's a big motherfcker like GTA. I then told him that Best Buy might have it becuase that's where I pick up Spinter Cell: PT first day it was out. The proceeded to call me a lair because he use to work at best buy and supposably new release don't come out on the first day their. I got bad because this so called professional manager was beening arrogant with me and kept insitting I was shit out of luck getting this game for the next week. Well the next day I walk into Best Buy and bought Resident Evil. Their was over 50 copies for sell.
 
Thanks for everyones stories so far. It's been fun reading your experiences. And for those of you with only criticisim, I'm deeply sorry, but thanks anyways. We'll all try to make our EB/ Gamestop experences more horrible and entertaining for you next time. With that said I'll list another "bad" EB tale of doom!!! This story relates to "controlcommerce " earlier post about some EB/ Gamestop employees thinking they're "all knowing" video game gurus just becuase they work at a video game store.

I went to my local mall one night with my girlfriend and I dragged her into the EB there. This was when the N-Gage just came out. I purchased a Lunar Legend for Gameboy SP (which rocks) while the store was about to close. 2 EB employees where present. One was loooking for my game, the other chillin' out reading a magazine.

While waiting I picked up one of their little "EB Brochures" and began to look through it with my girlfriend. I got to a page about the N-Gage being $300 with one game or something. I said to my GF and I qoute,"Hah, N-Gage. Who would buy that, it sucks." The EB employee reading the magazine looked up and said, "What Sucks!"

Now i don't remember bringing him into my conversation, but I thought maybe my words torward the N-Gae were to hard. I continued to look through the magazine ignoring him. He persisted and asked again, "What Sucks!" I said ,"The N-gage." I stood waiting for his replay. after a moment this was his exact word(s),....."No".......

Now, their have been some awful systems, Game.Com, Jaguar, Virtual Boy (which I actually kinda liked alittle) but I think the N-Gage blows them all away. But please, this is my personal opinion.

I began to argue with the gentleman saying, "Yeah the N-Gage is great if you want to play all your favorite games at half the speed." The got more angry saying that it's not just a game system, but it's a cell phone as well. I told him, " Well then if you want a phone and a game system buy a Gameboy SP which is only $100, it clearly has better games, and then buy a really nice $200 phone, that will probably have better games than the N-Gage. Then he said, "It's got Multi-player over the a network." Now I don't know if this is true or not, cause I really don't care aboput the N-Gage but I replyed, "Yeah, but only with other people that HAVE an N-Gage, and their arn't to many of them since place like Walmart, Target and Best buy don't even bother selling them." He was getting pissed and told me that it's better than the Gameboy SP, you know it was just "blah blah blah" at that point. I let him vent, bought my game and then left wthout saying another word.

Now, I used to work at a video game store and the game that I love the most is KOF 98. Customers would always down talk that game. If they saw it playing, they'ed say, "It looks like old NES" or "The Graphics suck." But as an employee of "Gamers" I never tried to tell them wrong. It's just bad business, it creates a bad rep for the company, and I look like a big wee wee.

Thats alot of writing for one post.
 
Rodimus Donut's story is a good example of why EB (B&M) sucks even more than GS B&M. Almost all stores, except the largest ones, stopped selling N-Gage like a month and a half after it was out, because we KNEW it wasn't going to sell and we KNEW it was a horrible item. We even tell people this when they inquire about it. EB still sells the N-Gage and makes up lies about the system just to possibly sell one. They tried to do this to me when I went to their store a couple of days before it came out... the result was much like Rodimus's story, and I have not set foot into an EB since.
 
[quote name='Rodimus Donut'][quote name='doraemonkerpal']honestly, these 2 experiences aren't nearly half as bad as the others i've seen... but to each their own :D[/quote]

If it intresting then post em.

I think people are taking this the wrong way. It's a place to vent, not a competition.[/quote]

no competition? are you kidding? we paid for blood!
 
I get the N-Gage dealer all the time.......Always trying to sell one to me:

"But its a Cellphone-Game-Robot Maid-MP3 player-Organizer etc etc etc" and each time I show him my Samsung Pocket PC Phone and he gets off my case. Thats a portable GBA, SNES, Genesis etc etc and it does all that at around the same price (easy to find for $300- if you look and its well worth it. GBA is emulated at like 32FPS/60 which is with sound on, 40FPS without it.)
 
my worst experience with gamestop is working with them lol. if u think shopping there is bad just imagine the stuff the employees put up with but yea before i worked for gamestop i once went into eb in nyc i was thinking bout reserving a dreamcast at that time and was gonna do it with eb but when the whole staff of like 3 guys were all on top of me i decided not to they followed me around the store and even waited while i tried out the demo unit of the dreamcast. never once did they ask me if i needed help or anything but not to sound racist or anything but the whole staff was white and while they were spying on me there where some white kids in the store making a mess and causing scenes. i guessed this happened since it was a white neighborhood but since then i have hated eb and from working at gamestop we hear horro stories from eb and some of our other stores.
 
Yeah Rodimus, the N-Gage uesless in gamer's eyes. But I have to admint I've considered the new N-Gage QD. Well I did, until I got the true facts. First off, I heard it was going to be $100. All though it did have some improvements like clearer screen, easy access gaming (which should of been a priority in the first model) and smaller unit, it's coming out with a $200 tag. Like you pointed out with the first N-Gage, I reither buy a GB SP and a $100 cell phone. Not to mention the creap games they have. Not only are they total shit, they cost more then the avgerage GB game at $35. But I'm still optimistic! After this fails they might lower the price again. Games like Pocket Kingdom look promising. You never know, they might do like the xbox and put so much money into it they'll make it good.

BTW, KOFs and generally all 2D fighters rock.
 
Back in the day I found a brand new and sealed FF Anthology at the Funcoland (now gamestop). They were available no place else, so I had to get it. I bring it up the counter. The clerk charges me. I paid. He then says hold on. Then he cracked the seal off of my new FF Anthology. Carefully took off the Sticker seal as to not rip it. Pulled out a cd case in the droor below the register. Flipped through it. Found Anthology. Pulled them out and put them in my Anthology case. All while my gaw had just cracked after hitting the floor just a little too hard. And he charged me full price after I had complained about paying full price for an opened copy, but I did because I could not get it anyplace else.

Have not been there since. Have not ordered anything on there website either.

Chris
 
[quote name='b3b0p']Back in the day I found a brand new and sealed FF Anthology at the Funcoland (now gamestop). They were available no place else, so I had to get it. I bring it up the counter. The clerk charges me. I paid. He then says hold on. Then he cracked the seal off of my new FF Anthology. Carefully took off the Sticker seal as to not rip it. Pulled out a cd case in the droor below the register. Flipped through it. Found Anthology. Pulled them out and put them in my Anthology case. All while my gaw had just cracked after hitting the floor just a little too hard. And he charged me full price after I had complained about paying full price for an opened copy, but I did because I could not get it anyplace else.

Have not been there since. Have not ordered anything on there website either.

Chris[/quote]It's not good when a company tricks you into thinking it's a unopened game. But most companies have to take one box and "gut" it. Then they sell the "gutted"one when it's the very last copy. I hate it when it happens to me, but the actual CD should always be in perfect condition. Still if it's opened, they shouldn't try to trick the customer in thinking it's unopened.
 
I have never understood why people get upset over the 'open game' thing. It's done to prevent stealing. And you're going to open the damn thing anyways, so who cares? The game goes from the case into a plastic bag, often into another jewel case or even part of the original jewel case, so it will still be scratch-free.

I could understand if you somehow happened upon a sealed copy of Suikoden II or Intelligent Qube. You might not open those due to value. But why get pissy over the employee opening your copy of Resident Evil: Outbreak or whatever flavor of the month is out?

Not meant as a flame, truly. I just cannot fathom why it's important.
 
[quote name='PsyClerk']I have never understood why people get upset over the 'open game' thing. It's done to prevent stealing. And you're going to open the damn thing anyways, so who cares? The game goes from the case into a plastic bag, often into another jewel case or even part of the original jewel case, so it will still be scratch-free.

I could understand if you somehow happened upon a sealed copy of Suikoden II or Intelligent Qube. You might not open those due to value. But why get pissy over the employee opening your copy of Resident Evil: Outbreak or whatever flavor of the month is out?

Not meant as a flame, truly. I just cannot fathom why it's important.[/quote]Knowing how the EB and Gamestop work, they will allow employees to "borrow" games sometimes, even brand new ones. Not all do this, but trust me, most do. I've bought brand new games from them before with some minor scracthes. So it's not really new, and it's pretty much preowned.
 
I really don't like it when people open my games... it's happened, but I have never left the store with them. If they open them.. it's their game. And sometimes I don't open the game... sometimes I am still playing other games etc... and will either sell or return the game depending on the price I paid and if there has been a cheaper deal somewhere else in the mean time.

The most upsetting thing to me was when EB had Robotech Collector's Edition for Xbox for 9.99.... I asked the guy if they had any in stock... he looked below the counter and found one... and only one... and he started ranting about what a good buy it was (at 70 bucks) and how he had gotten one when it first came out etc... then he scanned it and his jaw dropped!! He started to hem and haw... and didn't want to tell me the price... so I just said.. it's 10 bucks isn't it... and he looked at me in total disbelief... How did you know that?!?! I read it on the internet... well technically I can't sell you this because our computer says we don't have any in stock... blah blah blah... I was getting really pissed at this point.. and his manager came out. So I said louder... well you have one in your hands right now... and that's the one I want to buy (so his manager could hear me)... he finally rang it up and let me have it... but he was livid... you could tell... He really wanted to buy one for 9.99 instead of the 70 bucks he had paid for it!!! what a loser... I think these EB employees go through some kind of jerk training before they get hired... so they can learn how to maximally annoy people and lose more business or something. It pisses me off when I hear them talk kids into deals they shouldn't be doing... trade in your 3 mint xbox games (new ones) for enough credit for this crappy previously owned game that's all scratched up, with no manual or case.. it would be great. And the poor kids do it cause they don't know how to deal with the pressure. EB.. candy from a baby etc... they piss me off....

Anyway........
 
[quote name='Rodimus Donut']I've bought brand new games from them before with some minor scracthes. So it's not really new, and it's pretty much preowned.[/quote]

It's not preOWNED, since the employees never owned it. But it's preplayed.

That's nothing. Once I was browsing the used PSX titles at an EB and found a Suikoden 2. The employee wanted it for himself, so he pulled a shotgun from behind the counter, shot me and killed me.
 
[quote name='eldad9'][quote name='Rodimus Donut']I've bought brand new games from them before with some minor scracthes. So it's not really new, and it's pretty much preowned.[/quote]

It's not preOWNED, since the employees never owned it. But it's preplayed..[/quote]

Key word "pretty much."
 
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