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XBOX 360 Red Ring of Death FAQ: Soon to be known as the Red Dot of Death! :P


#1051 Mechafenris   Shop Smart. Shop S-Mart CAGiversary!   599 Posts   Joined 9.8 Years Ago  

Mechafenris

Posted 18 September 2008 - 02:58 AM

Oy, mine's not due until Friday. :P Hope this one lasts longer than a day! :)

Funny thing is, I'm oh, 50 miles from the Service center in Mesquite. heheh.. and it still takes 3 days to get here. :P

"Don't make me use my stuff on ya, baby."


#1052 lmz00   CAGiversary! CAGiversary!   2522 Posts   Joined 10.1 Years Ago  

Posted 18 September 2008 - 09:48 AM

Shipped mine out on Friday, it got there yesterday, so I'm hoping it gets back next week.


#1053 Rig   Rig = Lunar CAGiversary!   13639 Posts   Joined 12.3 Years Ago  

Posted 18 September 2008 - 05:33 PM

I just got a call from UPS (automated), letting me know my package would arrive tomorrow, and that somebody would have to sign for it. I was hoping I'd get it today, because it says "Out For Delivery". But then, I am a fair distance from the UPS depo its coming from.

#1054 Rig   Rig = Lunar CAGiversary!   13639 Posts   Joined 12.3 Years Ago  

Posted 18 September 2008 - 06:46 PM

Well, my console just showed up!

The crappy thing is that it's a refurb, even though I was told it would be a new console. Damn thing must've been sitting at their plant for a while, since it needed a dashboard update right off the bat!

Plus, they didn't put my 1-month trial in the box...fucking Microsoft! :bomb:

The console isn't the cleanest, but it does sound much quieter on the dash than my first one ever did.

Pros:
My disc tray opens faster
Download speeds seem faster (may be my imagination)
Haven't had any lockups on the dash (yet)
A bit quieter
Private chatting is much clearer (no static!)

Don't know if I have any Cons with this one yet. Seems like it's just better built (or rebuilt).

Edited by Rig, 18 September 2008 - 08:02 PM.


#1055 doubledown   Funky Daddy CAGiversary!   11744 Posts   Joined 12.5 Years Ago  

Posted 18 September 2008 - 07:31 PM

Well, my console arrived today also, but no one was home to sign for it. The bad thing is, they did NOT leave a note on my door saying it was attempted to be delivered. I don't even know who to call now if I want to pick it up. I guess I'll just wait until tomorrow...the wife "should" be home.

#1056 pogipinoy27   CAGiversary! CAGiversary!   1021 Posts   Joined 9.1 Years Ago  

pogipinoy27

Posted 18 September 2008 - 07:40 PM

Mine's been stuck at "billing information received" for 3 days :(
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"The aim and final end of all music should be none other than the glory of God and the refreshment of the soul. "
-Johannes Sebastian Bach

#1057 lmz00   CAGiversary! CAGiversary!   2522 Posts   Joined 10.1 Years Ago  

Posted 18 September 2008 - 09:50 PM

The console isn't the cleanest

Oh snap. I hope I don't get someone's dirty ass used console. :cry:
OCD FTL


#1058 Rig   Rig = Lunar CAGiversary!   13639 Posts   Joined 12.3 Years Ago  

Posted 18 September 2008 - 09:54 PM

Oh snap. I hope I don't get someone's dirty ass used console. :cry:
OCD FTL


It wasn't really that bad. Just a few scuffs on top. A hand-towel cleaned them off.

Thankfully, it had no smoke/other smells. I would've been mad.

#1059 lmz00   CAGiversary! CAGiversary!   2522 Posts   Joined 10.1 Years Ago  

Posted 18 September 2008 - 09:59 PM

Was yours white, or black?


#1060 Rig   Rig = Lunar CAGiversary!   13639 Posts   Joined 12.3 Years Ago  

Posted 18 September 2008 - 10:06 PM

Was yours white, or black?


White. My first console was a couple years old, and I think the manufactured date on this one was also 2006.

#1061 doubledown   Funky Daddy CAGiversary!   11744 Posts   Joined 12.5 Years Ago  

Posted 18 September 2008 - 11:23 PM

I hope I get my nice ELITE console tomorrow. I am annoyed they did NOT leave me an InfoNotice on my door. Just the tracking online says Missed 1st attempt, will try for a 2nd attempt. Lame. I just read online that delivery changes have to be made before 7:00pm, so I will just have to hope they ship it tomorrow and someone is home.

I bet they forget to leave an InfoNotice because I also had something from BUY.com ship on the same day (which they left at the door).

#1062 Chase   $ CAGiversary!   7653 Posts   Joined 8.7 Years Ago  

Posted 18 September 2008 - 11:34 PM

My 360 returned to me today. It took about two weeks to complete the trip. I guess the tracker was only for the delivery to Mesquite. :-k And just a note, they did not send back my original console.

#1063 Droogs   $$$$$$$$$ CAGiversary!   1748 Posts   Joined 11.5 Years Ago  

Posted 19 September 2008 - 12:40 PM

Grrrr...My console just gave me the three red lights. I'm on my third one and this is the first time the newest one has given them to me. I'm expecting to have to call 4myxbox very soon.

#1064 rhymetimesfine   CAGiversary! CAGiversary!   66 Posts   Joined 8.6 Years Ago  

rhymetimesfine

Posted 19 September 2008 - 09:44 PM

Got my "replacement" today. I was told by a rep that it was definitely a refurbished "updated" 360. The catch is, besides the possible $400 hold, I can't get on Live until they receive my dead 360. Ironically, that's petty.

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#1065 Mechafenris   Shop Smart. Shop S-Mart CAGiversary!   599 Posts   Joined 9.8 Years Ago  

Mechafenris

Posted 19 September 2008 - 10:41 PM

Got my Elite back today (round #3 begins..) But this one is a 4/2008 build date. Much nicer than the 6/07 one I got that lasted a day. :)

...hope this works a bit longer. :)

"Don't make me use my stuff on ya, baby."


#1066 Gnomes and Pie   CAGiversary! CAGiversary!   98 Posts   Joined 9.4 Years Ago  

Gnomes and Pie

Posted 20 September 2008 - 01:17 AM

UPS says that my package arrived at the repair center yesterday. Microsoft's website still says "Waiting for device at service center". Is this normal or should I call Microsoft?

Probably has already been asked before, so sorry in advance.

#1067 David Hibiki   Well then... CAGiversary!   9859 Posts   Joined 13.3 Years Ago  

David Hibiki

Posted 20 September 2008 - 04:50 AM

Yeah that exchange program seems lame. I rather just buy a Arcade at Wal-Mart and return it in 90 days with receipt once I get my old console back, which BTW is NOT fraud considering I would be giving them the same console back.

It's just that simple.


#1068 ITDEFX   My foot itches..must be athlete's foot CAGiversary!   17240 Posts   Joined 12.2 Years Ago  

Posted 20 September 2008 - 05:56 AM

FAQ finally updated people. Sorry it's been one crazy summer for me :|

#1069 doubledown   Funky Daddy CAGiversary!   11744 Posts   Joined 12.5 Years Ago  

Posted 20 September 2008 - 11:27 AM

I got my ELITE back yesterday also. It was a FALCON Elite (said right on the outer box). MFG Date was 04/2008 (same as the poster above).

Seems to be working fine. Might be a bit quieter, but I'm not sure about that.

#1070 Friend of Sonic   Toneman.org coming soon.. CAGiversary!   10041 Posts   Joined 11.6 Years Ago  

Friend of Sonic

Posted 20 September 2008 - 11:47 AM

I got my original console back. I guess they repaired it. Now just to sell it on Craigslist since I got the Halo 360 from Hot Topic...
EDIT: I got the refurb sticker, underneath the faceplate area on my 360 that was repaired. Unless, they put your old serial number on the refurbs they give you? I doubt this is the case though.

Edited by Friend of Sonic, 20 September 2008 - 12:59 PM.

You hurt the right person and you're wrong for life.

#1071 lmz00   CAGiversary! CAGiversary!   2522 Posts   Joined 10.1 Years Ago  

Posted 20 September 2008 - 05:06 PM

Mine just shipped out today, after arriving there on the 18th. It's got a different serial number, so I gather it's not my old console. :(


#1072 rhymetimesfine   CAGiversary! CAGiversary!   66 Posts   Joined 8.6 Years Ago  

rhymetimesfine

Posted 20 September 2008 - 07:06 PM

Build date on my replacement was 4/2008 also. I guess by 'updated' they meant falcon.

#1073 Rig   Rig = Lunar CAGiversary!   13639 Posts   Joined 12.3 Years Ago  

Posted 20 September 2008 - 07:27 PM

I got my original console back. I guess they repaired it. Now just to sell it on Craigslist since I got the Halo 360 from Hot Topic...
EDIT: I got the refurb sticker, underneath the faceplate area on my 360 that was repaired. Unless, they put your old serial number on the refurbs they give you? I doubt this is the case though.


Now I'm not sure about my console.

When I got it back, I checked for the refurb sticker, which is had. Then, I had to do a console update when I first put it on Live. (They drop you down to an older dashboard version?) So, I figured it wasn't my original console.

I checked the serial number, and it is the same as my first console. So, this may in fact be the console I sent to them. If it is, it's a little disappointing that it would come back a bit dirty, since it didn't leave that way. And why would I have needed to update the dash? They only had it at their center for a day or two, so I am surprised at the turnaround.

#1074 bubbafett4hire   Drunkin Pirate CAGiversary!   308 Posts   Joined 8.1 Years Ago  

bubbafett4hire

Posted 20 September 2008 - 08:13 PM

Now I'm not sure about my console.

When I got it back, I checked for the refurb sticker, which is had. Then, I had to do a console update when I first put it on Live. (They drop you down to an older dashboard version?) So, I figured it wasn't my original console.


By chance did you catch what dash revision number was on there before you had to update it?

I am Sony's SQL. The nasty strangers touch me inappropriately because Sony is too busy selling overpriced products to buy me clothes.



#1075 Rig   Rig = Lunar CAGiversary!   13639 Posts   Joined 12.3 Years Ago  

Posted 20 September 2008 - 08:51 PM

By chance did you catch what dash revision number was on there before you had to update it?


Sadly, I did not. It seems like it was before the "turn off your console and it continues to download items" update.

But then, why would I have had to get my licenses again for my XBLA games and DLC? I would have thought getting my own console back wouldn't have changed any of that? (I had to redownload my games and such so I could play them offline.)

#1076 KingofOldSchool   CAGiversary! CAGiversary!   5092 Posts   Joined 10.1 Years Ago  

KingofOldSchool

Posted 21 September 2008 - 06:26 PM

So if I send in my console for a RRoD, they do check to make sure everything is working before they send it back right?
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#1077 ITDEFX   My foot itches..must be athlete's foot CAGiversary!   17240 Posts   Joined 12.2 Years Ago  

Posted 21 September 2008 - 06:40 PM

So if I send in my console for a RRoD, they do check to make sure everything is working before they send it back right?

I think they do a quick boot test and if it doesn't red ring, then it gets shipped back to you once they fix it.

#1078 bubbafett4hire   Drunkin Pirate CAGiversary!   308 Posts   Joined 8.1 Years Ago  

bubbafett4hire

Posted 21 September 2008 - 08:08 PM

So if I send in my console for a RRoD, they do check to make sure everything is working before they send it back right?


i can't speak personally cause i never sent my 360 back, but with my xbox 1 i sent it back cause the network adapter had died. 2 weeks later i got it back and had DVD read errors.called microsoft to bitch about it and told them it was kinda of like takeing your car in for a tune up and having your transmisson fall off as your pulling out of the place.

after reading people saying there systems died 2 - 5 days after getting back i'd say no

I am Sony's SQL. The nasty strangers touch me inappropriately because Sony is too busy selling overpriced products to buy me clothes.



#1079 TheN8torious   Shhh...I'm Invisible CAGiversary!   16435 Posts   Joined 10.0 Years Ago  

TheN8torious

Posted 22 September 2008 - 02:58 AM

I've got kind of an obvious question that I'm surprised hasn't come up (at least I haven't seen it). My 360 finally red ringed on me today. So, I submitted my repair order for my coffin, and then towel tricked my console because I really wanted to play some Rock Band 2.

But I was wondering, if it doesn't red ring again, before I receive my coffin, and send it out, will they even investigate it or just send it right back to me? I mean, we have what, 20 days after we receive the coffin to get it to Microsoft? I guess I'd just have to play the hell out of it and hope it does it again right? Or is it pretty much a given that once your system sees the RRoD, even towel tricking it won't give it very long?

#1080 Chronotrigga   BAMF CAGiversary!   2216 Posts   Joined 9.0 Years Ago  

Chronotrigga

Posted 22 September 2008 - 03:08 AM

I thought returns are like a week now since they e-mail you a shipping label.

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