[quote name='krazyazn01']I just went to my Order Summary page and was able to change the shipping from Two-Day to Release Day Delivery. Not sure what kind of errors you ran into. PM if you want help or more specifics.[/QUOTE]
I probably should've clarified, my apologies. It's actually not a single item in the order, but multiple games, so clicking the Change button next to Shipping Speed only lets me choose between Standard, Two-Day, and paying $4 for One-Day.
Odd thing is, the two items (Assassin's Creed II and FF13) are both eligible for Release Day Delivery. Their FAQ gives me little hope that I could do anything considering the "solution" is to place a new pre-order and cancel the old one. (There's an expired promotion I redeemed a ways back so canceling to upgrade to Release Day would end up costing me something like $20)
Edit: Just noticed that one part of the order has actually shipped and was in a different area. That item wasn't eligible for Release Day, so perhaps that's what screws things up. So I'm doubting there's much I can do, as when you checkout with multiple games and they are not all eligible for Release Day, they tend to split the order into two separate orders. I suppose I could ask for compensation by getting free One-Day shipping, but something tells me they probably wouldn't go for that.