tigerpants
CAGiversary!
Hopefully this is in the right place, I need help, so if anyone has seen this problem and found a way out, please, please let me know.
So let me preface this with everything works perfect from my Xbox 360, I can buy games, download them, and they work fine.
My problem is when I access the xbox live marketplace, xbox.com, from a computer using a web browser.
I can select an item to buy, click download, then it asks for my password, which is something I don't remember in the past it would ask. Then inside the small window where it used to ask you to click confirm, instead there is a xbox.com page saying "Page Not Found" with no error codes. This is true for any content when ordering, free or costing Microsoft Points, via a browser on a computer, I cannot add new videos, games, avatar items, or whatever to my download queue. Interestingly, I am able to add items from my download history to my download queue, and that downloads fine when I turn on my Xbox.
I'm mainly using a Mac and I've found it doesn't work on Safari, Firefox, Camino, Chrome, Opera, and in Windows, Internet Explorer 8 or Firefox. I've cleared catches, reset browsers, and tried two other computers. I've also set cookies to deny, only allow website, or any cookies. If it helps, my ISP is Comcast, though I've also tried it from a friends house using AT&T DSL. In both cases the router was a Linksys WRT54GL using the latest DD-WRT.
So I'm pretty certain the problem is with Xbox Live, perhaps even my account. I'm trying my best to recall any changes that I've made to the account I can only remember these two things that have changed in recent weeks. I changed my windows live password and I also restored my gamertag to a friends xbox and then restored it back to my xbox when I came home. Are either of these things a cause of my problem?
I've tried contacting Xbox support and they keep sending me the same thing, which is supposed to help connect your xbox 360 to the internet, literally how to plug in an ethernet cable, i.e. useless.
I've tried posting this in the xbox.com forums and nobody responded with any help. So I'm hoping someone here can help.
So let me preface this with everything works perfect from my Xbox 360, I can buy games, download them, and they work fine.
My problem is when I access the xbox live marketplace, xbox.com, from a computer using a web browser.
I can select an item to buy, click download, then it asks for my password, which is something I don't remember in the past it would ask. Then inside the small window where it used to ask you to click confirm, instead there is a xbox.com page saying "Page Not Found" with no error codes. This is true for any content when ordering, free or costing Microsoft Points, via a browser on a computer, I cannot add new videos, games, avatar items, or whatever to my download queue. Interestingly, I am able to add items from my download history to my download queue, and that downloads fine when I turn on my Xbox.
I'm mainly using a Mac and I've found it doesn't work on Safari, Firefox, Camino, Chrome, Opera, and in Windows, Internet Explorer 8 or Firefox. I've cleared catches, reset browsers, and tried two other computers. I've also set cookies to deny, only allow website, or any cookies. If it helps, my ISP is Comcast, though I've also tried it from a friends house using AT&T DSL. In both cases the router was a Linksys WRT54GL using the latest DD-WRT.
So I'm pretty certain the problem is with Xbox Live, perhaps even my account. I'm trying my best to recall any changes that I've made to the account I can only remember these two things that have changed in recent weeks. I changed my windows live password and I also restored my gamertag to a friends xbox and then restored it back to my xbox when I came home. Are either of these things a cause of my problem?
I've tried contacting Xbox support and they keep sending me the same thing, which is supposed to help connect your xbox 360 to the internet, literally how to plug in an ethernet cable, i.e. useless.
I've tried posting this in the xbox.com forums and nobody responded with any help. So I'm hoping someone here can help.