An hour and a half ago, I got an email saying there was a billing problem and they couldn't charge my card. A half hour ago, I get another email saying the order has been canceled. Both systems are on the same card.
Wow, thanks BB. Of course, they canceled the in-store order. Anyone else have this happen? Now I'm worried the online will get canceled especially since, for some reason, any email from BB to my Yahoo account never makes it.
Why did Amazon have to not stock Wii Us? >.<
EDIT: Called Best Buy, guy on the phone was completely worthless. There was a credit 'hold' with my card, you know, the one on both system preorders, the other of which is fine. I called my CC company, absolutely no problems. And since the order was canceled, I can't get it back. I would keep a close eye on your BB preorders. BB might be purging because they oversold.
EDIT2: From the are you kidding me department... when I said I called my CC company, I checked my account online and it was fine. I go upstairs and my cell has a text from Citicards saying 'Best Buy wants to charge you $374.49, should we do it? Please respond'. What I discovered is that apparently, Best Buy is either fully charging or redoing holds. My first preorder went through fine. The second one got flagged and Citicards blocked it. Of course, I was asleep during this whole thing, so I couldn't respond.
So, because Best Buy gave me an hour to respond, I lost one preorder. The good news is there is a reason so it's not some kind of play by Best Buy to whittle down preorders. However, you Best Buy for redoing a hold on a Saturday and giving me an hour to fix a problem. I'll just have to hope BB honors my first preorder otherwise I am shit out of luck.
A word of warning to anyone with multiple preorders at BB with Citibank as your CC. You may want to call authorizing multiple charges/alert removal for BB charges or you might get boned like I did.
Edited by portnoyd, 13 October 2012 - 02:21 PM.