Roughly a week since I sent my DVDs in, and no e-mails yet. Got some more DVDs for this on FYE's store wide sale ($4.19 for 4 of my movies, and 4.89 for Ocean's 13). I'm also getting a few cheap movies off Amazon for this as well. You need 7 DVDs for free shipping and the cost of shipping is the cost of the average BR ($4.95) on the list, so why not?
The only email I think you get is the first one with the shipping label, from that point you can track if it was received but I think they just send them out and I'm pretty certain they won't make any attempt to communicate with you.
Nope, I'm wrong about that. From their FAQs:
Q: What is the status of my order?
A: Your prepaid postage label includes delivery tracking (see above). We will also send you an email when your new Blu-ray discs ship. You will be able to track the Blu-ray discs through the UPS or USPS tracking system.