Ridiculous Negative on Ebay

lionheart4life

lionheart4life

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Ok, I sold a sealed copy of Metal Gear Solid 3 on Half.com to a user named 3dishman on Feb. 25. Today I find that he has left me a negative feedback (my first one ever) saying, "BUYERS BEWARE! Game missing from untampered package & seller refuses to respond."

This is completely untrue, this seller never once tried to contact me about the problem, and has good feedback as well. How could they possibly be missing the game from an untampered package. I have tried to contact them about it and didn't receive a reply yet. I am afraid they are trying to scam me out of a game, knowing that half favors buyers. I also thought maybe they confused me with another seller, but they don't seem to have any other recent transactions. What can I do to protect myself, as I don't want to be out the cost of this game?
 
[quote name='lionheart4life']Ok, I sold a sealed copy of Metal Gear Solid 3 on Half.com to a user named 3dishman on Feb. 25. Today I find that he has left me a negative feedback (my first one ever) saying, "BUYERS BEWARE! Game missing from untampered package & seller refuses to respond."

This is completely untrue, this seller never once tried to contact me about the problem, and has good feedback as well. How could they possibly be missing the game from an untampered package. I have tried to contact them about it and didn't receive a reply yet. I am afraid they are trying to scam me out of a game, knowing that half favors buyers. I also thought maybe they confused me with another seller, but they don't seem to have any other recent transactions. What can I do to protect myself, as I don't want to be out the cost of this game?[/quote]

you should be ok if you had a tracking number with the package.
 
hmm not much you can do that I know of. I keep pictures of everything I sell and send with delivery confirmation. That is about all I can do to protect myself. Did you check your spam folder? I get lots of legit mail ending up there. It's pretty much going to be your word against his.
 
Yeah, I do have a delivery confirmation number which shows that the item was delivered. I think what he is trying to say is that there was no game in the package. My first though was "Is he serious?" I would not send an empty envelope, and the game was factory sealed, so unless someone opened up the case and stole the game out, which they didn't because he says it was untampered, he has no basis for claiming that there was no game. I haven't seen a request for a refund yet either, which would be my first reaction since the game was delievered 4 days ago. Is there any type of preemptive action I can take against him trying to file for a refund, since the money for it hasn't been deposited in my account yet either?
 
[quote name='Admiral Ackbar']Maybe he means the game is missing from the sealed case. Then it's just bad luck due to a manufacturing hiccup.[/quote]
I guess that would be a possibility. I rattled the case to make sure something was in there, but that's not necessarily proof that there was. If that is the case, what can I do about that? I would probably ask him to ship everything back and maybe try to return it where I bought it, but I'm sure this guy got everything and is probably trying to scam for a free game. It was sent to a student at Cortland, a college in NY.
 
Just neg him back and move on...they are going to be impossible to work with anyways. I mean they neg'd you without even trying to resolve...stay away. Either they are scamming you, or are extremely irrational when it comes to doing business. I'd send one sympathetic email offering resolution to see if they respond. If they don't neg them and get on with your life, cause this has pain in the ass all over it.
 
I already gave them a neg back and an explanation under my own. I know this is going to be very tough to work out, and they will be unreasonable. Is there anyway that I will be forced to refund the money (aka give them a free game) or not since I have proof that the item was shipped correctly?
 
Speaking of ridiculous Ebay negaitves...someone on here (I can't remember) got a feedback on here for a Buy It Now item saying "Item was a bit pricey!" But back on topic, I used to work at Target at Guest Servces. And people would bring back new DVDs and Games, claiming their were no disc inside. Some people made such a big deal about it, you know there were full of el torro caca! In this case, all you can do is tuck your tail between your legs and move on. I fear the day I get negative feedback, I will be so pissed (140 perfect!).
 
Yeah, I really wanted to keep my feedback perfect too, even though I only have like 14+ so far. It sucks to have that screwed up for no reason.
 
[quote name='lionheart4life']Ok, I sold a sealed copy of Metal Gear Solid 3 on Half.com to a user named 3dishman on Feb. 25. Today I find that he has left me a negative feedback (my first one ever) saying, "BUYERS BEWARE! Game missing from untampered package & seller refuses to respond."
[/quote]

ooh...half.com, i missed that part. don't they cut you a check or deposit funds to your account at certain times of the month? it may be more difficult than i originally thought. have you read half.com's policy on this situation? i would think you would just have to present your delivery confirmation slip and any other backup info to prove delivery. if he is claiming an untampered, factory sealed item had no game in it, i would hope that the rep at half.com would have half a brain to figure that this would be impossible. have you gotten your money or not?
 
Yeah, half.com uses direct deposit to put the money in my account. They have two periods, the first and second halves of a month. This item was sold 2/19, delivered 2/25, so it was in the second half of the month. They don't send payments until the selling period is over, and it just ended 2/28. It usually takes about a week after this for the money to be deposited into my account (yeah, its a pretty slow process). It still shows this sale and another one I made during this last period as pending, which is normal. If the person does request a refund though, I think it would be easy for Half to either not pay me or maybe take the money back from my account while I try to prove that I am in the right, and thats what I am worried about.
 
well it looks like they have 7 days from receipt of package to notify half.com about anything concerning the sale. i'm sure you'd be notified if they notify half.com about it. i didn't see anywhere on the buyer/seller protection plan where they would take money out of your sale. it looks like they have some sort of $750 buyer protection plan that covers certain occurrences. i haven't read through it carefully though.
 
Good luck getting that resolved, but chances are you will have to suck it up and move on.

That sort of thing makes me leery of selling on Ebay since I have a good amount of perfect feedback as well (not as much as nneace though).
 
The buyer may actually be telling the truth. Many of us around here have bought brand new games only to have no disc inside! It happens quite often, and is usually do to a manufacturing problem at the plant it was packaged. Of course, it's been known that some people take game discs out and then reseal the package, but most likely, the game just wasn't there. Still, I don't think he should've acted the way he did; I was just explaining that his story may be true.
 
I know it is possible that there was no disk in there, but it is highly unlikely as well. The only way I could really refund their money in the chance they were telling the truth is if they sent the game back to me and I try to return it, and the store actually believes me. I wonder if there is any way that they could contact the manufacturer of the game and take it up with them, I'm not a store and I have no easy way of trying to deal with something like this through a return either.
 
[quote name='lionheart4life']I know it is possible that there was no disk in there, but it is highly unlikely as well. The only way I could really refund their money in the chance they were telling the truth is if they sent the game back to me and I try to return it, and the store actually believes me. I wonder if there is any way that they could contact the manufacturer of the game and take it up with them, I'm not a store and I have no easy way of trying to deal with something like this through a return either.[/quote]

Where did you get the game? Stores such as EB and Gamestop have probably heard of this happening before, and many will (probably) be sympathetic, and give you a new copy. Other stores, such as Wal-Mart, may do the same, but you will have to be calm and explain the situation nicely...
 
I have sold a ton of stuff on Half.com (around 250+ items) and I consider a transaction complete when a buyer leaves feedback. Half.com gives specific instructions on what you are supposed to do if you have a problem and if a buyer chooses to leave a negative feedback first without trying to resolve it I don't even try to work with them. They didn't follow the rules and then F'd me in the A so fuck them.
 
[quote name='GF_Eric']I have sold a ton of stuff on Half.com (around 250+ items) and I consider a transaction complete when a buyer leaves feedback. Half.com gives specific instructions on what you are supposed to do if you have a problem and if a buyer chooses to leave a negative feedback first without trying to resolve it I don't even try to work with them. They didn't follow the rules and then F'd me in the A so shaq-fu them.[/quote]

if they didn't follow the rules, then they are screwed.
 
There's not much you can do...I have a feeling he is just trying to scam you.


If I would receive the item sealed with the disc missing, first thing I would do is contact the seller and try and work it out.



Good luck.
 
If he was trying to scam you, then he was a moron. You don't neg a person to rip off a seller and make them refund your money. If he actually wanted to work things out with you, then he was also a moron. A neg is not going to make a seller sympathetic to the buyer. So clearly, the only conclusion here is that he's a moron. :p

Besides, the fact that he mentioned that it was sealed and untampered clearly means it's not your fault.
 
A sealed and untampered case didn't have a game inside? That doesn't happen very often. I'd say the buyer got a great deal on a very rare item.
 
Since he did not contact you or work something out with you but went ahead and maliciously judged you and gave you negative feedback, then all you can do is let it be.

You can also just tell him "no disc huh?...Oh well..it is a stealth game after all."

:)
 
[quote name='dedgeu2']Since he did not contact you or work something out with you but went ahead and maliciously judged you and gave you negative feedback, then all you can do is let it be.

You can also just tell him "no disc huh?...Oh well..it is a stealth game after all."

:)[/quote]

:lol:
 
Hey, I found a way to get a free PS2 thru FreeGamingSystems. I didn't think it was legit by any means, but I just got it in the mail 3 days ago. I had to sign up for an offer using a credit card, but it was a free 30 day trial and I cancelled it after 2 weeks. Just go to:

http://www.FreeGamingSystems.com/?r=16371415

Then after signing up, click on the EFax Plus Offer (30 Day Trial period). Just be sure not to use it or have anyone send any faxes to you. It costs like 10 or 20 cents per page per fax to send/recieve them. Then cancel the trial after a week or two, and you're all set (it took a month to get the PS2, but well worth it!).


Here's a link to a site of a person who got their Nintendo DS less than a month after signing up:

http://jcar589.freeownhost.com/NWSGaming_Com.htm

Also, TechTV has featured FreeiPods.com (an affiliate of GratisNetworks, who runs FreeGamingSystems.com) as a legitimate business and free merchandise opportunity. You can look it up yourself in Google, this site isn't a scam.
 
Who is that raydelmundo talking to? He had 3 posts in a row, and looks like he's answering someone's question, but no one asked a question. Spamming some get-rich-quick scheme that is BS. Tisk, Tisk. :x
 
I wouldn't be surprised if reydelmundo was an out of control spam-bot.

Uhh... so I'm on topic - Good luck settling that negative OP.
 
[quote name='Rig']The buyer may actually be telling the truth. Many of us around here have bought brand new games only to have no disc inside! It happens quite often, and is usually do to a manufacturing problem at the plant it was packaged. Of course, it's been known that some people take game discs out and then reseal the package, but most likely, the game just wasn't there. Still, I don't think he should've acted the way he did; I was just explaining that his story may be true.[/quote]

Back ON-topic:

First of all, I'm NO scammer . . .

I just like to keep my cases looking MINT -- I can unstick (usually the back) half of the security seal and open up the case to remove the manual and disc. A razor blade cut across the bottom back of the cellophane wrapping and I can slide the case out -- then back in again.

These cases (pictured) are empty and you can tell by their weight. NO MANUAL OR DISC INSIDE. Although, if it was only the disc missing maybe that would be tougher to detect.

I had a "friend" suggest I could do a store return scam ...but, yeah he's an IDIOT! :p

 
[quote name='adamsappel']A sealed and untampered case didn't have a game inside? That doesn't happen very often. I'd say the buyer got a great deal on a very rare item.[/quote]

Yeah, an empty case is so rare! I just took the disk out of my MLB 2006 case, is that a "very rare item"?
 
If the game was sealed and there wasnt any game inside wouldn't that fall under the manufacturers warranty service not a retailers return policy? doing an exchange is one thing but a return is completely different... you go into bby, cc, tru, or any major retailer complain about an empty case and demand a refund... wont happen if the case is open... after working at bby and experiencing people saying this to customer service i know our stores policy was to exchange for same title only. not a refund or even a gc straight up same title... which implies that we are using the warranty on the product to return it to the vendor (we couldnt send items back without a reason else the store would take the hit right to the profit line)and bearing that in mind i would direct him towards the 90 warranty and contact information in the back of the manual as major retailers do this as a courteousy not as a neccessity
 
Wouldn't you need sales slips for the 90-day warranty to kick in effect?
Correct me if I'm wrong, but ebay does not provide that. They'd almost want to talk to the original person who bought the game anyway, and not the ebay buyer, as he's just having the game re-sold to him.


As for game missing from the case - I've never had it happen(knock on wood), and don't want it to happen to me. I don't know what exactly the cause of that could be, but I believe it's happened to a small minority of people. Problem would be getting the retailers, or Nintendo, Sony, etc. to believe you.

Hope this all makes sense.
 
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