I dealt with them several years ago with no problem. Other than occasionally being back ordered for several weeks on popular sale items and having no tracking, they usually had the lowest prices around. Now, they hardly ever have the lowest price and I recently ordered a DVD 2 months ago.
The item showed in stock (still does I believe), but 2 months later, I have nothing to show for it, and have not been refunded. I paid with Paypal (the money keeps getting placed and put back, so I am unable to file a proper charge back and really not sure what to do at this point (other than file with bbb).
They told me several different stories: My item could not be canceled because it was going to ship in 48 hours, to we have canceled your order (they have not), to we can't cancel because the item is pending shipment, to not replying to several e-mails. Their customer service has gone down the toilet.
The reseller ratings have also taken a nose dive of late. What happened to deepdiscount.com?
Edited by sdragon, 20 December 2010 - 09:18 PM.