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40% off sports video games MLB 11: The Show $36, MLB 2k11 $32, NHL11 $36 NBA 2k11 $24


#841 lakers2008   CAGiversary! CAGiversary!   699 Posts   Joined 11.8 Years Ago  

lakers2008

Posted 23 March 2011 - 03:59 AM

i know modells has no west coast presence, but could it be these are sent from sony themselves??? It would make a lot of sense, but I'm still pissed.


nope. sent from Modells warehouse. I think they just shipped a bunch of games from their east coast warehouse to the west instead of shipping everyorder from the east. I assume that would cost more. That way they just shipped a whole lot to the west and distribute it from the west to the west coast ppl that ordered.

#842 finstersucks   CAGiversary! CAGiversary!   727 Posts   Joined 12.7 Years Ago  

finstersucks

Posted 23 March 2011 - 12:23 PM

nope. sent from Modells warehouse. I think they just shipped a bunch of games from their east coast warehouse to the west instead of shipping everyorder from the east. I assume that would cost more. That way they just shipped a whole lot to the west and distribute it from the west to the west coast ppl that ordered.



thanks, i still feel cheated, but it makes sense. Send it freight to Ontario and sort it out at the UPS warehouse.

#843 Rodster   CAGiversary! CAGiversary!   1851 Posts   Joined 14.0 Years Ago  

Posted 23 March 2011 - 06:54 PM

Received my copy of MLB 11 The Show via UPS today. :applause:

#844 Matt Young   Follow the buzzards CAGiversary!   15183 Posts   Joined 16.0 Years Ago  

Matt Young

Posted 23 March 2011 - 08:22 PM

Wow... after 8 e-mails, 4 calls, and a complaint filed with the BBB, I finally got something back from Modell's last night:

Dear Valued Customer,

We are contacting you today regarding your order recent order for the
video game. We wanted to let you know that the distributor informed us
that they experienced an inventory shortage but that your order should
ship by Friday 3/25/11. We sincerely apologize for the inconvenience.

Should you have any questions you may reply directly to this e-mail and
we will gladly assist.

We again thank you for your patronage and www.modells.com looks forward
to serving your future shopping needs.


Sincerely,
Customer Support


So that means they outright lied when they set the status as, "Item( located in stock" since they didn't have it. But today, they sent me this:

Thank you for placing your recent order with us.

We wanted to inform you that there is a delay in fulfilling the item listed below in your order. Please accept our apologies for
this delay.

At this time we do not have a ship date for the item. If you choose to wait for the item to ship, you do not need to contact us,
and we will continue to process and ship your order as soon as we can. Please note, your credit card will not be charged for the
item until the order is shipped.

Order Number: 8446045437

Delayed Item: PS3 MLB 11: THE SHOW
Model/Article: 711719825128 One Color
Quantity/Price: 1 @ $ 35.99

If you would like us to cancel your order, please call our Customer Service department at (1-866-835-9129), and we will be happy
to promptly provide you with a full refund.

30-Day Policy
If the item(s) is not shipped by 04/22/2011 the item will be automatically cancelled and your credit card will not be charged,
and/or your money will be refunded.

We sincerely apologize for any inconvenience caused by this delay.

Sincerely,

modells.com Customer Service


So they contradicted themselves again in less than 12 hours. Apparently, they do not plan on ever shipping this game to me.

EDIT: And their fucking website still says the game is in stock for new orders!

Edited by Matt Young, 23 March 2011 - 08:36 PM.


#845 merchie89   CAGiversary! CAGiversary!   2391 Posts   Joined 10.5 Years Ago  

Posted 23 March 2011 - 08:54 PM

on a happy note, my 2k11 shipped the 22nd and will be here tomorrow!!! YAY!

#846 HydroX   Quintessential Studmuffin CAGiversary!   7240 Posts   Joined 11.5 Years Ago  

Posted 24 March 2011 - 08:45 PM

Anyone else that paid with Paypal get charged twice? They charged me once when I ordered on the 12th, and again when it shipped on the 18th. My payment from the 12th states that it's still "In Progress" but I've had the game for several days already. Their customer service is worthless. Not sure how else I can go about trying to get this $35.99 back, other than to file an unauthorized charge through Paypal or something.

#847 Matt Young   Follow the buzzards CAGiversary!   15183 Posts   Joined 16.0 Years Ago  

Matt Young

Posted 25 March 2011 - 10:07 PM

Finally, I got a shipping notification this morning for The Show. The tracking info doesn't show up with the number they gave me, but I guess it has only been 5 hours. I hope I can be finished with these cuntbags now.

Edited by Matt Young, 25 March 2011 - 11:01 PM.


#848 VendettaXBL   Hunter Master Race CAGiversary!   7501 Posts   Joined 11.4 Years Ago  

VendettaXBL

Posted 25 March 2011 - 10:12 PM

That sucks that a lot of people are still having issues. I got both of my games (1 2K11 and 1 of The Show) as of last week :shock:

Hope everyone gets their games soon

#849 bnasty316   CAG Veteran CAGiversary!   37 Posts   Joined 11.3 Years Ago  

Posted 26 March 2011 - 01:58 PM

So happy I Didn't end up getting in on the MLB 2k11deal. Reviews are terrible. Sad I missed out on the Show though

#850 Lucian   Officer Friendly CAGiversary!   1435 Posts   Joined 14.1 Years Ago  

Posted 26 March 2011 - 08:38 PM

Here's hoping everything goes smoothly with the NASCAR 11 release on Tuesday...

#851 merchie89   CAGiversary! CAGiversary!   2391 Posts   Joined 10.5 Years Ago  

Posted 26 March 2011 - 08:57 PM

Heres another question for ya:

Has anyone who used paypal not been charged yet??? Im still sitting on pending and I got my game many days ago

#852 Matt Young   Follow the buzzards CAGiversary!   15183 Posts   Joined 16.0 Years Ago  

Matt Young

Posted 27 March 2011 - 10:26 AM

So happy I Didn't end up getting in on the MLB 2k11deal. Reviews are terrible. Sad I missed out on the Show though


70% is in no way terrible.

Delivery estimate for my copy of The Show is Thursday.

#853 AceFan84   KEAK HEEM IN DA BALLS!!!! CAGiversary!   1795 Posts   Joined 15.0 Years Ago  

Posted 27 March 2011 - 04:50 PM

Here's hoping everything goes smoothly with the NASCAR 11 release on Tuesday...


Amen to this! C'mon Modell's don't let me down!!!

#854 AceFan84   KEAK HEEM IN DA BALLS!!!! CAGiversary!   1795 Posts   Joined 15.0 Years Ago  

Posted 28 March 2011 - 06:48 PM

DAMNIT Amazon just added a $25 credit to NASCAR: The Game 2011!!! Now I want to cancel my order from Modell's...... ARGH!!!

EDIT: Whew! I was still able to cancel my order from Modell's and just get the game on Amazon. This way I will pay the same on Amazon but know I will have the game now by Thursday at the latest.

#855 Lucian   Officer Friendly CAGiversary!   1435 Posts   Joined 14.1 Years Ago  

Posted 29 March 2011 - 01:16 PM

DAMNIT Amazon just added a $25 credit to NASCAR: The Game 2011!!! Now I want to cancel my order from Modell's...... ARGH!!!

EDIT: Whew! I was still able to cancel my order from Modell's and just get the game on Amazon. This way I will pay the same on Amazon but know I will have the game now by Thursday at the latest.

Me, too. The $35 credit at Amazon is better than Modell's. Glad I was able to cancel, too.

#856 supergrass   CAGiversary! CAGiversary!   89 Posts   Joined 15.7 Years Ago  

supergrass

Posted 30 March 2011 - 04:04 PM

I was unable to cancel because they said they were shipping the NASCAR game from the publisher. Anyone out there have the NASCAR game ship yet?

#857 merchie89   CAGiversary! CAGiversary!   2391 Posts   Joined 10.5 Years Ago  

Posted 07 April 2011 - 05:00 AM

hey question

my paypal payment is still pending....and i got my game. Im confused.

says my order expiration date is may 23rd or something. I hope they do nothing and it expires!

#858 HydroX   Quintessential Studmuffin CAGiversary!   7240 Posts   Joined 11.5 Years Ago  

Posted 07 April 2011 - 06:35 PM

hey question

my paypal payment is still pending....and i got my game. Im confused.

says my order expiration date is may 23rd or something. I hope they do nothing and it expires!


I was charged twice, personally. My original charge was "In Progress" for quite awhile and they went ahead and charged me again. I filed it with Paypal under "Unauthorized Transaction" and got my money back the other day. It will take 7-10 days to process, but I suggest you do the same or you may never see your money again.

#859 merchie89   CAGiversary! CAGiversary!   2391 Posts   Joined 10.5 Years Ago  

Posted 07 April 2011 - 11:40 PM

but they never charged me in the first place. thats what confuses me

#860 HydroX   Quintessential Studmuffin CAGiversary!   7240 Posts   Joined 11.5 Years Ago  

Posted 08 April 2011 - 12:35 AM

but they never charged me in the first place. thats what confuses me


Oh.. I see that now. That's pretty odd.

#861 merchie89   CAGiversary! CAGiversary!   2391 Posts   Joined 10.5 Years Ago  

Posted 11 April 2011 - 06:10 AM

Oh.. I see that now. That's pretty odd.


What will end up happening and it will suck is that like they will charge me right before or after the expire date. I already unloaded my copy anyways so cross yo fingers!