Please note that your bank can't just hold your money for something you will not receive...unless YOU 'accept' that. I tried to tell that to someone the other day, but I guess they didn't want their money too bad.
They CANNOTTTTT, just, hold your money. I agree with you calling Best Buy and your bank.
Yea i know what you mean i hate calling my bank CHASE every time i call i get transfer to india , Such a world of difference when dealing with apple, i called apple regarding my 27 month old apple care which wasnt open or activated didnt want to work and she said with out me asking or complaining IF YOU WANT I CAN REFUND THAT FOR YOU thats great customer service