Jump to content


- - - - -

Best Online Customer Service 2011


Poll: Best Online Customer Service 2011 (1743 member(s) have cast votes)

Best Online Customer Service 2011

You cannot see the results of the poll until you have voted. Please login and cast your vote to see the results of this poll.
Vote Guests cannot vote

#121 Daywalker   KNOW YOUR RANK CAGiversary!   409 Posts   Joined 11.7 Years Ago  

Posted 03 February 2012 - 12:34 AM

Amazon
Posted Image

#122 Yoh   CAG Veteran CAGiversary!   24 Posts   Joined 6.6 Years Ago  

Posted 03 February 2012 - 03:17 AM

Amazon
Posted Image

#123 rollntider   CAGiversary! CAGiversary!   50 Posts   Joined 5.5 Years Ago  

rollntider

Posted 03 February 2012 - 03:26 AM

Amazon, but New egg is a close 2nd

#124 ChicoChanqlueta   CAGiversary! CAGiversary!   120 Posts   Joined 5.1 Years Ago  

ChicoChanqlueta

Posted 03 February 2012 - 03:31 AM

Had to return things on Amazon for the first time and they've been very good to me.
Posted Image

#125 Zaku77   \m/ CAGiversary!   3854 Posts   Joined 5.3 Years Ago   Has been playing Freedom Wars
Vita

Posted 03 February 2012 - 03:35 AM

shopto.net! haha

My YouTube Channel (Collection updates, games industry commentary, game analysis)

https://www.youtube....HellDestroyer77

My Blog (In-Depth Game/Anime Reviews)http://helldestroyer77.blogspot.com/

My Twitter:https://twitter.com/Helldestroyer77

My Complete DVD/Blu Collectionhttp://www.blu-ray.c...id.php?u=102540


#126 shurija   Geronimo! CAGiversary!   1291 Posts   Joined 5.4 Years Ago  

Posted 03 February 2012 - 03:48 AM

Amazon without a doubt.

:360: TBD     :xb1: Final Fantasy Type-0 HD / Forza Horizon 2     :ps4: Driveclub     :ps3: TBD   :wiiu: Hyrule Warriors  :vita: Danganronpa: Happy Trigger Havoc  :3ds: Pokemon Omega Ruby / Pokemon Shuffle!

154512.png

jionekanji.png


#127 EvenFlow   CAG Veteran CAGiversary!   55 Posts   Joined 11.5 Years Ago  

Posted 03 February 2012 - 03:52 AM

Amazon

#128 Gregalor   CAGiversary! CAGiversary!   5164 Posts   Joined 9.8 Years Ago  

Posted 03 February 2012 - 04:11 AM

Amazon, of course.

Regarding Best Buy: saving face from a blunder that actually MADE THE NEWS doesn't = customer service. $5 store credit? Amazon will throw that at you if you so much as dislike the odor of the air that's inside the box.

#129 Freemason   I'd Hit That... CAGiversary!   2020 Posts   Joined 6.7 Years Ago  

Posted 03 February 2012 - 06:12 AM

close one, but since i dealt with Newegg longer and have never had an issue and always great support... took them over amazon

Currently Playing:

 

:pc: Payday 2 , Diablo 3, Star Wars: The Old Republic

 fs_overall.png


#130 AKissFromDaddy   CAG Veteran CAGiversary!   34 Posts   Joined 5.9 Years Ago  

AKissFromDaddy

Posted 03 February 2012 - 06:22 AM

Amazon

You can. You must. You will.


#131 the Gooseler   Damon Baird CAGiversary!   638 Posts   Joined 3.5 Years Ago  

the Gooseler

Posted 03 February 2012 - 08:19 AM

Amazon.

#132 Aunna   CAG Veteran CAG Veteran   4 Posts   Joined 3.3 Years Ago  

Posted 03 February 2012 - 10:09 AM

Amazon.

#133 DukeMagnem   Dean of All True Men CAGiversary!   112 Posts   Joined 6.4 Years Ago  

DukeMagnem

Posted 03 February 2012 - 12:01 PM

Amazon, easily. Their customer service reps basically gave me more than what I wanted without me really having to ask for it. I wanted free shipping--they gave me free 2 day shipping. I wanted to return a game from warehouse deals because of a cracked case--they refunded me completely and let me keep it. I had a problem with a seller not sending me my stuff--they gave me an instant refund.

#134 spiderjedi   CAG Veteran CAGiversary!   23 Posts   Joined 3.4 Years Ago  

spiderjedi

Posted 03 February 2012 - 01:53 PM

Amazon was amazing! They always replied quickly to my inquiries, and even sent refunded my order and sent a new one when my game didn't arrive on release date. Amazon FTW

#135 frylocke   CAG Veteran CAG Veteran   27 Posts   Joined 4.7 Years Ago  

frylocke

Posted 03 February 2012 - 02:29 PM

Amazon

#136 USB Cable   CAGiversary! CAGiversary!   650 Posts   Joined 6.8 Years Ago  

USB Cable

Posted 03 February 2012 - 05:59 PM

Amazon reps have always know how to handle a situation and I really have to give them props for that. They don't transfer me all over the place and guess what the policy is they're on point. Not saying the other two are bad since they're also top notch but Amazon is king in my invisible book.
Spoiler

#137 jrodri86   Meh, i'll wait to get it for a cheaper price. CAGiversary!   450 Posts   Joined 3.3 Years Ago  

Posted 03 February 2012 - 08:17 PM

Amazon it's always helpful

#138 Gore   CAGiversary! CAGiversary!   243 Posts   Joined 4.6 Years Ago  

Posted 03 February 2012 - 08:18 PM

The dark horse, they are down by a "couple" votes. Amazon can win. Just barely.

#139 buckythekat   dv8 King of Concerns CAGiversary!   3196 Posts   Joined 7.5 Years Ago  

Posted 04 February 2012 - 03:31 AM

easily Amazon, no contest

#140 H4Y4TO   CAGiversary! CAGiversary!   1095 Posts   Joined 6.3 Years Ago  

Posted 04 February 2012 - 07:34 PM

Amazon
Posted Image

Posted Image

#141 FinderKeeper   Late Adopter (2016, baby!) CAGiversary!   255 Posts   Joined 4.2 Years Ago  

FinderKeeper

Posted 04 February 2012 - 08:21 PM

Amazon. As an online-only retailer, they'd better be. LOL

402833.png


#142 FL1PSID3   CAGiversary! CAGiversary!   184 Posts   Joined 5.1 Years Ago  

Posted 04 February 2012 - 09:39 PM

Amazon

#143 Ja7Red   CAG Veteran CAGiversary!   25 Posts   Joined 5.0 Years Ago  

Posted 05 February 2012 - 05:50 PM

Without a doubt anyone but Amazon. They have horrible customer service.
Posted Image

#144 Hessbuc   CAG Veteran CAGiversary!   14 Posts   Joined 5.2 Years Ago  

Posted 05 February 2012 - 06:08 PM

Amazonia fo sho

#145 LimeWire   CAGiversary! CAGiversary!   131 Posts   Joined 3.2 Years Ago  

LimeWire

Posted 05 February 2012 - 06:25 PM

amazon

#146 FaintDeftone   Zelda Fanatic CAGiversary!   1488 Posts   Joined 11.4 Years Ago  

FaintDeftone

Posted 05 February 2012 - 06:48 PM

I'm shocked Best Buy is on this list. I was always under the impression they had awful customer service.

#147 JN25WIL   CAGiversary! CAGiversary!   67 Posts   Joined 3.9 Years Ago  

Posted 06 February 2012 - 01:22 AM

Shouldn't this be an automatic win for Amazon? /confused

Vote: Amazon

#148 ZaneZoom   CAGiversary! CAGiversary!   92 Posts   Joined 6.7 Years Ago  

ZaneZoom

Posted 06 February 2012 - 08:03 PM

Amazon overall, although their xmas performance of selling out within 2 seconds was pretty bad.

#149 Templar   CAG Veteran CAG Veteran   5 Posts   Joined 4.1 Years Ago  

Posted 07 February 2012 - 12:18 AM

Amazon

#150 Tallima   CAG Veteran CAGiversary!   10 Posts   Joined 3.2 Years Ago  

Posted 07 February 2012 - 04:59 PM

Amazon -- they helped me out in just a few minutes.