Question, So I got in the mail a buy 2 games get 1 free coupon from bestbuy. I was wondering if i could get max payne at 40 with rzrewards then a normal 60 dollar game and get the free game? would that work?
Doesn't surprise me because this has happen mutliple times but was hoping I could save a drive over. I'll give them a call again just to see if I can get another rep that knows the policy better. The person I spoke to kept on saying I needed to present this offer before I purchased that game which I tried to tell her was impossible because the offer just started.
Confirmed BB.com & in-store p/u have to be pm'd via phone. How do I request a Price Match from BestBuy.com?
When making a purchase, or during the return and exchange period after your purchase from BestBuy.com, Price Match requests from BestBuy.com are handled via phone.
Please call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com Price Match request. Please be prepared to provide proof of the Best Buy or local retail competitor price that is still in effect that you will ask a Best Buy representative to price match. BestBuy.com Price Match requests cannot be completed in our stores or via e-mail.
Shipping/delivery charges will not be included in the price comparison. Purchases from a smartphone application/website, BestBuy.com orders with store pickup, and orders from the kiosk inside a Best Buy store are considered BestBuy.com purchases for purposes of the Price Match policy.
A Price Match request after a purchase from BestBuy.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase. http://www.bestbuy.c...cat204400050011
OMFG, talking with reward zone to get my welcome coupon packet was a huge pain in the rump!
I called reward zone.. they referred me to the magazine fullfiller.. they refered me back to reward zone.. THEY referred me back to the magazine fullfiller again.. THEY sent me BACK to reward zone (A new phone call each bounce around). Reward zone claimed they had absoulutly nothing to do with welcome packet fullfillment, and then back pedaled in the middle of the call, claiming it arrived in 4-6 weeks, and that I need to wait longer before calling to inquire what happened to it.
So in summary.. 30 minutes, 4 calls back and forth between 2 parties, 2 calls each, and I'm supposed to wait 4 more weeks before I call them again to ask why it hasn't arrived yet.
Not a happy camper.
Where's that damned best buy gamer's club forum so I can give them a peice of my mind?
Please don't go nuke on the forums reps they REALLY REALLY help out alot. I know for a fact that they actually give a damn about pleasing customers way more than some of the staff. And it takes alot for them to clean up the corp. mistakes.
My word of advice is to usually go the forums route 1st if possible.
this is also the EXACT reason I've been pushing to get a CAG rep from BB, it would be so much easier for them(BB CAG team) to assist a smaller # of people in a timely fashion than just from a reg. CS team.http://www.cheapassg...t=316573&page=4 http://forums.bestbu...AG/idi-p/475221