yeah, did you actually read my post? They confirmed that my points were not and would not be posted. There was some sort of error, so yeah. I didn't call because I was impatient, I called because my points for the transaction were pending, but NOT the bonus 1000 points, only the regular purchase points. The cashier had to ring it up twice for some reason, and void it once (she had no idea what she was doing) so that probably messed with the pre-order/purchase process. This isn't my first BB purchase. This has happened to me before. If I did not call, I would not have gotten my 1000 points.
Lol, no you did nothing wrong, I'm just saying that's awesome they did that. It might be the same in my case too. I got my RE6 under the "exchange/preorder" receipt so I thought I'd be good. Well, my payment points posted the other day but not the exta 1000 so perhaps it glitched me as well. Idk why though.. Only thing I can think of is that I went back Tuesday night to do a PM on Anthology o Fry's $74.99 price and used my original receipt of course. Maybe whatever they entered or scanned voided out my $20 credit.
I say this because THAT transaction posted as well. My original RE6 purchase AND the price-match money too.
I'll just call tomorrow morning and explain it to them and maybe they'll just credit the $20 on my account. I was under the impression the $20 cert would just randomly show up 30 days later, not that an extra 1000 points would be pending in the same transaction as my purchase.
EDIT: I just checked my RZ points and purchases and noticed when I did the PM, they RETURNED my Anthology and rerang it up at $69.99 for the PM. Clearly this voided out of $20 because they probably thought I returned the game, and the newly PMed game wasn't on a preorder transaction. Definitely calling CS tomorrow then. I'm more than sure they'll just credit my points on there.
Edited by jcp42877, 08 October 2012 - 04:16 AM.