[quote name='WingsDJY']So after ordering this on the 13th when it was $41.99 AC, I got tired of waiting for Amazon to adjust my order price. Sent them an email this morning, and the response was that they would "make an exception" and adjust the price $26.99 AC.
WTF? Since when is it an "exception" for them to honor their own policy. The weird thing is, I had another preorder for a different item drop in price after the 13th, and that one was adjusted within 24 hrs automatically.
Amazon is getting a little inconsistent on their price guarantees. Looks like I'll need to manage them more closely via camelcamelcamel.[/QUOTE]It's likely a new rep that you had answering your email that didn't know about the Pre-Order Price Guarantee.
I've had a few of those show up when the auto-adjust doesn't happen and when they do, I remind them of the Pre-Order Price Guarantee, let them know that the order should auto-adjust within 24-48 hours of the price drop, and send them the URL of the T&C for it:
http://www.amazon.com/gp/promotions/details/popup/AWT354OR7BM1U
Their system normally catches the price drops, though sometimes, it doesn't and requires the email to fix it.
It's not an issue with inconsistencies with the guarantee, it's their system not getting around to it and their reps not knowing about it.