Best Buy You guys suck! Preorder problems.
#1
CAGiversary!
Posted 24 August 2012 - 02:20 PM
Game comes out. Is sold out. They give me a coupon which is nice and all but still.
Last Story for some reason is released today on the Best Buy Site also preordered for the 10$ off during e3. Out of Stock.
Whats the point of preordering a kinda hard to find game when it won't even be in stock THE DAY IT COMES OUT for the people who preorder.
#2
CAGiversary!
Posted 24 August 2012 - 04:04 PM
#3
CAGiversary!
Posted 24 August 2012 - 04:10 PM
#4
CAGiversary!
Posted 24 August 2012 - 04:14 PM
Both my local Best Buy and Future Shop claim to have product on the shelves today, so if they sent out store shipments before fulfilling pre-orders that is indeed frustrating (though not exactly unprecedented).
#5
CAG Veteran
Posted 24 August 2012 - 04:25 PM
#6
CAGiversary!
Posted 24 August 2012 - 05:38 PM
#7
CAGiversary!
Posted 24 August 2012 - 09:20 PM
The game is out two days ago (well officially) but no news on my preorder. Was at a futureshop yesterday and saw the game... Didn't get it cause the case was getting bend by their antitheft device...
I swear the term preorder is completely useless nowadays... It'll be funny if my preorder didn't come with the preorder bonuses... and people who get it in store afterwards are the ones getting these bonuses. Backward situation.
I had the same situation with Growlanser, as soon as I saw them not shipping it I ordered a copy from eb games just to be safe... and my prediction was right, bestbuy canceled it and offered 5 dollars off any other game >_> I got to say pretty useless... 5 dollars comes nothing close to not being able to track the game down and having to preorder overprice copies off ebay.
#8
CAGiversary!
Posted 24 August 2012 - 09:33 PM
#9
CAGiversary!
Posted 26 August 2012 - 06:37 AM
5$ worked out okay for me when growlanser was cancelled cause I had like 25 on a GC and a 10$ off 30 or more. So ended up with a super cheap copy of theatyrhtym. Then bought growlanser digital edition for like 20 off someone on here for my vita.
#10
CAGiversary!
Posted 26 August 2012 - 09:58 AM
Both my local Best Buy and Future Shop claim to have product on the shelves today, so if they sent out store shipments before fulfilling pre-orders that is indeed frustrating (though not exactly unprecedented).
Sadly, Futureshop and Best Buy always fulfill store orders before pre-orders. Generally any game I have pre-ordered from them comes about 2-4 days late (aka after release). I know a lot of people hate eb but, 99% of the time they will have your game for you at launch.
#11
CAGiversary!
Posted 26 August 2012 - 11:07 AM
#12
CAGiversary!
Posted 26 August 2012 - 03:02 PM
#13
CAGiversary!
Posted 26 August 2012 - 04:49 PM
Sadly, Futureshop and Best Buy always fulfill store orders before pre-orders. Generally any game I have pre-ordered from them comes about 2-4 days late (aka after release). I know a lot of people hate eb but, 99% of the time they will have your game for you at launch.
I've mostly had pleasant experience with Bestbuy unless it's a really niche title... generally at most one day late... not a complete no reply situation.
#14
CAGiversary!
Posted 27 August 2012 - 08:34 PM
#15
CAGiversary!
Posted 27 August 2012 - 09:21 PM
I already have a copy from EB so not a big deal, I can wait a bit (My Wii needs to be fixed anyways). I just wanted the $5 off.
#16
CAGiversary!
Posted 27 August 2012 - 10:51 PM
No CD for me. Anyone else have any luck?
not even shipped.
#17
That Innsmouth look
Posted 28 August 2012 - 12:23 AM
Picking preorders up in store doesn't guarantee a smooth experience. I still remember the fiasco I had with Borderlands (1st) at FS. It was $40, so to be safe I preodered it days before launch and went to pick it up on launch day. I got there and they sold it to someone else by "accident". They obviously didn't forsee it being a big seller, so I wouldn't get my preorder copy for at least a week or two, once the next shipment came in. I bitched and complained there and they gave me a decent discount, but still...
#18
Posted 28 August 2012 - 01:11 AM
No CD for me. Anyone else have any luck?
I preordered the same day the CD bonus was announced, so end of July. Got my copy last Thursday and there was no CD so I just returned it. It sucks but I also learned an important lesson which is to never bother pre-ordering from Best Buy online. Between getting it almost a week later than I could have elsewhere and missing out on the pre-order "bonus" they really don't give much incentive to pre-order from them.
#19
CAGiversary!
Posted 28 August 2012 - 03:09 PM
I already got the CD from EB, just gonna keep it and return to them.
#20
CAGiversary!
Posted 28 August 2012 - 09:08 PM
#21
CAGiversary!
Posted 28 August 2012 - 09:29 PM
I think the CD was an exclusive pre-order bonus from EB.
That's what I thought too. The special artbook + packaging is the first print for EVERY retailer though.
#22
CAGiversary!
Posted 29 August 2012 - 12:30 AM
Edit: Mine showed up. It has the CD wrapped into the plastic seal.
Edited by ragnar14, 29 August 2012 - 10:12 PM.
#23
The Lost Dreamer
Posted 29 August 2012 - 01:28 AM
My FS order just shipped, will return the other one once that shows up, assuming it didn't get wrecked by Canada post..
Edit: Returned the FS copy to EB, no problem. Kept the soundtrack so I'm a happy camper

Edited by maigoyume, 04 September 2012 - 12:09 AM.
#24
CAGiversary!
Posted 29 August 2012 - 04:32 AM
#25
CAGiversary!
Posted 03 September 2012 - 09:04 PM
#26
CAGiversary!
Posted 05 September 2012 - 02:01 AM
#27
CAGiversary!
Posted 05 September 2012 - 04:40 AM
if I preorder a niche title. I expect to get it.
Especially if they have the Niche title for order... if they can't get it, they shouldn't even have it up... wasting my time while I can go with more reliable places.