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Best Buy [Unlocked] $20 RZ Cert. Pre-order Promo (Splinter Cell: Blacklist, GTA V, South Park: The Stick of Truth)


Poll: Which games are you pre-ordering? (3411 member(s) have cast votes)

Which games are you pre-ordering?

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#3331 pacino408   LS CAGiversary!   586 Posts   Joined 6.7 Years Ago  

Posted 01 April 2013 - 04:35 PM

How come my account got a 15 dollar certificate that says -750 and now my gears of war pre order has 1000 points but does not say pending. Did I only get $15 for gears or did I get free points for something?

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#3332 lwhitit   CAGiversary! CAGiversary!   630 Posts   Joined 5.2 Years Ago  

Posted 01 April 2013 - 04:58 PM

How come my account got a 15 dollar certificate that says -750 and now my gears of war pre order has 1000 points but does not say pending. Did I only get $15 for gears or did I get free points for something?


Maybe you returned something and you were in the negative on points? Is that even possible?

Backlog? What backlog?

Currently Playing:

Spoiler

#3333 Pookymeister   I like almonds Super Moderators   15331 Posts   Joined 11.4 Years Ago  

Pookymeister

Posted 01 April 2013 - 05:29 PM

I was charged twice, not sure what's going on with that

PS3-BIOSHOCK INFINITE PREMIUM 1 6970146 $40.69 $40.69
PS3-PREORDER BONUS BIOSHOCK IN 1 6993329 $2.55 $2.55
Subtotal $43.24
(Sales Tax does not earn points) Sales Tax $3.35
Total $46.59


PS3-BIOSHOCK INFINITE PREMIUM 1 6970146 ($40.69) ($40.69)
PS3-BIOSHOCK INFINITE PREMIUM 1 6970146 $74.99 $74.99
Subtotal $34.30
(Sales Tax does not earn points) Sales Tax ($0.38)
Total $33.92


It looks like you paid less than $79.99 actually for the premium edition unless there is something else i'm missing.

#3334 pacino408   LS CAGiversary!   586 Posts   Joined 6.7 Years Ago  

Posted 01 April 2013 - 05:51 PM

I haven't returned anything to Best buy this year. It's my first time using this pre-order deal and have had GCU for 2 years. They usually give my friend a 20 dollar code in his account.

Maybe you returned something and you were in the negative on points? Is that even possible?


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#3335 lwhitit   CAGiversary! CAGiversary!   630 Posts   Joined 5.2 Years Ago  

Posted 01 April 2013 - 05:58 PM

I haven't returned anything to Best buy this year. It's my first time using this pre-order deal and have had GCU for 2 years. They usually give my friend a 20 dollar code in his account.


That is a weird one, without looking @ your RZ account not sure what else it could be. If you check with BB they will prob tell you to wait the 35 days out before any kind of resolution so I think you are stuck in wait and see mode.

Backlog? What backlog?

Currently Playing:

Spoiler

#3336 ArmorForVictor   ( ͡° ͜ʖ ͡°) CAGiversary!   382 Posts   Joined 7.3 Years Ago  

ArmorForVictor

Posted 01 April 2013 - 07:56 PM

Not a GCU member and didn't pre-order, but bought Bioshock Infinite Tuesday and I also see 1000 points pending for me. So any idea what's going on if I do get them hey free money is fine with me.

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#3337 Blade3D   Grandmaster Swag CAGiversary!   3612 Posts   Joined 6.6 Years Ago  

Posted 01 April 2013 - 08:03 PM

Never got a industrial revolution code, messaged on forums. Apperently the publisher ran out and they gave me 1600 MSP.

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#3338 shady520   CAGiversary! CAGiversary!   396 Posts   Joined 8.3 Years Ago  

Posted 01 April 2013 - 08:14 PM

Never got a industrial revolution code, messaged on forums. Apperently the publisher ran out and they gave me 1600 MSP.


What? I messaged them early friday morning and was able to get one, would have much preferred a $20 PSN card or 1600 MS point card or something along those lines.


#3339 pacino408   LS CAGiversary!   586 Posts   Joined 6.7 Years Ago  

Posted 01 April 2013 - 08:58 PM

Yeah, its blowing my mind here is a pic

http://i1288.photobu...zpse7adae76.png


That is a weird one, without looking @ your RZ account not sure what else it could be. If you check with BB they will prob tell you to wait the 35 days out before any kind of resolution so I think you are stuck in wait and see mode.


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#3340 Blade3D   Grandmaster Swag CAGiversary!   3612 Posts   Joined 6.6 Years Ago  

Posted 01 April 2013 - 09:44 PM

What? I messaged them early friday morning and was able to get one, would have much preferred a $20 PSN card or 1600 MS point card or something along those lines.


I just messaged them on Sunday. I was definitely happy with 1600 MSP, they said it was so I could get the season pass but doubt ill spend the points on that.

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#3341 argyle   Mr. Lucky CAGiversary!   6260 Posts   Joined 12.8 Years Ago  

Posted 01 April 2013 - 09:47 PM

Well, I had my first real issue getting the bonus points since I started doing this fall of '11. My Revengeance pickup never posted at all. I tried doing the automatic missing point thing but it claimed the points were there even tho there was no sign of the transaction (let alone the points). Waited well over a month to call just so they wouldn't give me that "it takes time for them to post" crap. The guy was very nice and he added the points - BUT he claimed that from here on out, you cannot earn any points at all, normal OR bonus points through promotions, if you pay w/ gift cards or RZ certs. I call BS on this, especially since the FAQ in the OP says the exact opposite. But all of this changing they're doing has me wanting to start looking elsewhere for my deals... Almost tempted to cancel my Last of Us preorder which is the last one I have right now.
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#3342 StryderOmega  

StryderOmega

Posted 01 April 2013 - 09:55 PM

Well, I had my first real issue getting the bonus points since I started doing this fall of '11. My Revengeance pickup never posted at all. I tried doing the automatic missing point thing but it claimed the points were there even tho there was no sign of the transaction (let alone the points). Waited well over a month to call just so they wouldn't give me that "it takes time for them to post" crap. The guy was very nice and he added the points - BUT he claimed that from here on out, you cannot earn any points at all, normal OR bonus points through promotions, if you pay w/ gift cards or RZ certs. I call BS on this, especially since the FAQ in the OP says the exact opposite. But all of this changing they're doing has me wanting to start looking elsewhere for my deals... Almost tempted to cancel my Last of Us preorder which is the last one I have right now.


I am going to think that this is just an uninformed employee. I have 2000 points on judgement. (Idk why just been that way for a while). I paid fully with a gc.

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#3343 shady520   CAGiversary! CAGiversary!   396 Posts   Joined 8.3 Years Ago  

Posted 01 April 2013 - 10:09 PM

I am going to think that this is just an uninformed employee. I have 2000 points on judgement. (Idk why just been that way for a while). I paid fully with a gc.


I second that, they are idiots and that is putting it lightly. My bioshock infinite points are pending already and I used $40 in rewardzone points and $4 from the pitch in card on it.


#3344 Dwarfman   CAGiversary! CAGiversary!   351 Posts   Joined 6.3 Years Ago  

Posted 01 April 2013 - 10:57 PM

Had to call and talk to a CSR about MGS:R points not posting. She was adding it up and instead of giving me 1000 points ($20) she said 2000 while adding up my points. I didn't really even catch it until after she was done and saying need help with anything else/thank you.

Great way to start off the week I guess :P

#3345 theeipi   CAGiversary! CAGiversary!   581 Posts   Joined 11.3 Years Ago  

Posted 01 April 2013 - 11:58 PM

when i preordered crysis 3, i got an email with an XBOX live code. is this to download crysis I?
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#3346 Donut2922   Read the OP! CAGiversary!   9590 Posts   Joined 6.3 Years Ago  

Posted 02 April 2013 - 12:07 AM

Yep

#3347 theeipi   CAGiversary! CAGiversary!   581 Posts   Joined 11.3 Years Ago  

Posted 02 April 2013 - 12:52 AM

that was emailed, it wasn't inside the box?
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#3348 deyanks98   CAG Veteran CAGiversary!   49 Posts   Joined 5.3 Years Ago  

deyanks98

Posted 02 April 2013 - 01:32 AM

I had a weird issue at Best Buy today. Though maybe something changed and you guys can fill me in, but they told me they don't price match Gamestops pricing. Guy who maybe was a manager told the girl who was waiting on me to look up the price on Amazon and fortunately it was the same price so they matched it, but I could have sworn I've price matched Gamestop in the past. Let me know what there policy is if you can so I don't try to do that if that's not the case. Thanks.

#3349 plastik3000   CAGiversary! CAGiversary!   149 Posts   Joined 8.0 Years Ago  

plastik3000

Posted 02 April 2013 - 02:29 AM

I had a weird issue at Best Buy today. Though maybe something changed and you guys can fill me in, but they told me they don't price match Gamestops pricing. Guy who maybe was a manager told the girl who was waiting on me to look up the price on Amazon and fortunately it was the same price so they matched it, but I could have sworn I've price matched Gamestop in the past. Let me know what there policy is if you can so I don't try to do that if that's not the case. Thanks.


They should be able to price match local Gamestop brick and mortar store prices, but they're not obliged to price match Gamestop website prices. It's not one of the online retailers they price match.

#3350 StryderOmega  

StryderOmega

Posted 02 April 2013 - 02:32 AM

that was emailed, it wasn't inside the box?


It was a preorder bonus, not a pack-in first run bonus.

So yes, it wasn't inside the box.

Now Playing:

 

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#3351 edison   CAGiversary! CAGiversary!   498 Posts   Joined 12.7 Years Ago  

Posted 02 April 2013 - 02:06 PM

Well, I had my first real issue getting the bonus points since I started doing this fall of '11. My Revengeance pickup never posted at all. I tried doing the automatic missing point thing but it claimed the points were there even tho there was no sign of the transaction (let alone the points). Waited well over a month to call just so they wouldn't give me that "it takes time for them to post" crap. The guy was very nice and he added the points - BUT he claimed that from here on out, you cannot earn any points at all, normal OR bonus points through promotions, if you pay w/ gift cards or RZ certs. I call BS on this, especially since the FAQ in the OP says the exact opposite. But all of this changing they're doing has me wanting to start looking elsewhere for my deals... Almost tempted to cancel my Last of Us preorder which is the last one I have right now.


That's exactly the issue I'm having with Tomb Raider, which I paid with RZ certs. The missing points link tells me the points are there, but the transaction is not listed. I'm waiting out the 35 days and then I'll call.

#3352 TheCollegeGamer   CAGiversary! CAGiversary!   952 Posts   Joined 8.8 Years Ago  

TheCollegeGamer

Posted 02 April 2013 - 02:11 PM

Never got a industrial revolution code, messaged on forums. Apperently the publisher ran out and they gave me 1600 MSP.


You got the better deal, that's enough for the Season Pass.

#3353 Tdog987   CAGiversary! CAGiversary!   367 Posts   Joined 4.8 Years Ago  

Posted 02 April 2013 - 03:49 PM

I had a weird issue at Best Buy today. Though maybe something changed and you guys can fill me in, but they told me they don't price match Gamestops pricing. Guy who maybe was a manager told the girl who was waiting on me to look up the price on Amazon and fortunately it was the same price so they matched it, but I could have sworn I've price matched Gamestop in the past. Let me know what there policy is if you can so I don't try to do that if that's not the case. Thanks.


Well generally the prices on the website are prices in the store. I had BB pm GS about a week ago by showing them the online price on my phone, but the cashier was wary and called the manager and he said yes, GS isn't even in their system as a competitor, but the GS was like less than a mile from the BB.

They should do it if you have a GS locally...makes no sense why they wouldn't

#3354 jrr6415sun   CAGiversary! CAGiversary!   2757 Posts   Joined 5.3 Years Ago  

jrr6415sun

Posted 02 April 2013 - 04:29 PM

I got charged $5 for the DLC and I took it in and complained to the manager and what she did was she said she price matched it for $5 off.. I told her to make sure not to return it because then I wouldn't receive my 1,000 points, she was pretty clueless what that meant but she said "i'm just doing a pricematch"

When I look at my receipt it says: PRICE MATCH at the top

but underneath it says:
return items bioshock $79.99
sale items bioshock: $74.99
total: -5.38

is this what a price match is supposed to say? I'm afraid of the part where it says "return"

#3355 lilman   Only the ordinary. CAGiversary!   3270 Posts   Joined 6.8 Years Ago  

Posted 02 April 2013 - 05:01 PM

I had to call Customer Service again for the 2/19 Crysis 3 and MGR credits (this is my third call for this). After the first two calls, only 1000 points had posted. I couldn't tell which game the points had come from since these purchases are inexplicably not in my history (just says 1000 point customer satisfaction adjustment). When I called this time, the rep said the points for Crysis 3 had posted, but there was nothing for MGR. She had trouble even finding my MGR purchase... I had to read to her the customer service pin off my receipt. So now I should be getting the other 1000 points.

*sigh* BB preorders used to work nicely.

#3356 TooPoor   ∀ Game, ∃ Buy Price CAGiversary!   10124 Posts   Joined 4.8 Years Ago  

Posted 02 April 2013 - 05:13 PM

I had to call Customer Service again for the 2/19 Crysis 3 and MGR credits (this is my third call for this). After the first two calls, only 1000 points had posted. I couldn't tell which game the points had come from since these purchases are inexplicably not in my history (just says 1000 point customer satisfaction adjustment). When I called this time, the rep said the points for Crysis 3 had posted, but there was nothing for MGR. She had trouble even finding my MGR purchase... I had to read to her the customer service pin off my receipt. So now I should be getting the other 1000 points.

*sigh* BB preorders used to work nicely.

I bet your 1000 points went to those CAGs that got 2000 points for each game :lol:

In a seriousness though, yeah, I could not understand why this is so hard for their system, it should be no more than a hundred lines of code.

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#3357 panda911   CAGiversary! CAGiversary!   996 Posts   Joined 8.9 Years Ago  

panda911

Posted 02 April 2013 - 05:20 PM

Anyone else get a ready for pickup email for Dead Island. I got 3 emails. 2 notifying me of release date change and another one to come pick it up.

#3358 evophile   CAGiversary! CAGiversary!   1117 Posts   Joined 12.6 Years Ago  

Posted 02 April 2013 - 05:29 PM

I got charged $5 for the DLC and I took it in and complained to the manager and what she did was she said she price matched it for $5 off.. I told her to make sure not to return it because then I wouldn't receive my 1,000 points, she was pretty clueless what that meant but she said "i'm just doing a pricematch"

When I look at my receipt it says: PRICE MATCH at the top

but underneath it says:
return items bioshock $79.99
sale items bioshock: $74.99
total: -5.38

is this what a price match is supposed to say? I'm afraid of the part where it says "return"


I had the same problem as you, but they did a "price correction". Bit it also states "return items" like yours.

I have still have the 1000 pending for Bioshock, so you should be ok? I hope ?

#3359 nuuuuj   CAGiversary! CAGiversary!   550 Posts   Joined 8.1 Years Ago  

Posted 02 April 2013 - 05:29 PM

Anyone else get a ready for pickup email for Dead Island. I got 3 emails. 2 notifying me of release date change and another one to come pick it up.


What's the new release date? I thought it was 4/23.
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#3360 ky151   CAGiversary! CAGiversary!   72 Posts   Joined 7.1 Years Ago  

Posted 02 April 2013 - 05:32 PM

Anyone else get a ready for pickup email for Dead Island. I got 3 emails. 2 notifying me of release date change and another one to come pick it up.


I just preordered yesterday for shipping. I got the release date change email an hour or so ago followed by an email saying my item is backordered and should arrive between April 11-22.

I checked online and now Dead Island is not available for shipping.