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ps3 new super slim high pitch noise problem


#31 style_unseen   Crooked Smile CAGiversary!   934 Posts   Joined 8.1 Years Ago  

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Posted 04 December 2012 - 03:54 AM

Seems like my 500gb super slim makes a high pitch noise when playing a blu-ray movie after maybe 30 minutes to an hour. During games, it isn't as noticeable but it's there (even after long hours of play).

When standing it up, it seems to fade away.


I'm not so bothered by it, as long as the ps3 doesn't crap out on me.

#32 chuckinkc   Childish CAGbino CAGiversary!   1219 Posts   Joined 4.0 Years Ago  

Posted 06 December 2012 - 02:24 AM

My inFamous bundle super slim is making the high pitch noise as well. It signs like when you have a ringing noise in your ear. I can't unhear it, so I'm looking to see if I can take it back to Walmart.

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#33 AvidWriter   The Fictioner CAGiversary!   1061 Posts   Joined 12.8 Years Ago  

Posted 06 December 2012 - 05:05 AM

I got my super slim bundle and it runs really quiet so far. I haven't put a disc in yet though.... :\

#34 Crunchewy   What? CAGiversary!   21688 Posts   Joined 9.9 Years Ago  

Posted 06 December 2012 - 03:54 PM

Hmm. I hope mine doesn't get that noise after 30 minutes of a BR or game. That will suck. It definitely didn't right away, but I only tried a game for a few minutes (and a DVD - I don't have any BRs yet). I'll update after Xmas and we put it to real use.

#35 clickpow   Zeus himself CAGiversary!   680 Posts   Joined 6.8 Years Ago  

Posted 06 December 2012 - 04:10 PM

edit: disc spins loud and its annoying.

No high pitched sound though.

Edited by clickpow, 06 December 2012 - 05:48 PM.

:cold:

#36 NzumbeKiller   CAGiversary! CAGiversary!   117 Posts   Joined 4.6 Years Ago  

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Posted 06 December 2012 - 04:23 PM

I traded in my old fatty ps3 for the 500GB with assassins creed, so far havent had this problem. So there is hope, sorry about yours. Havent touched mine much though, hopefully this doesnt develop.

#37 chuckinkc   Childish CAGbino CAGiversary!   1219 Posts   Joined 4.0 Years Ago  

Posted 06 December 2012 - 04:49 PM

I didn't really notice it until I played a couple minutes into Asura's Wrath. Before then, I played PS All Stars for an hour and didn't notice it, or didn't realize where it was coming from. I'm going to play some other games this afternoon and see if I can hear it in them. I think Walmart has a 15-day warranty on game hardware, so I need to return it pretty soon.

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#38 mohamedm   CAG in Training CAG in Training   2 Posts   Joined 3.8 Years Ago  

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Posted 08 December 2012 - 03:58 AM

I have this same problem with my Super slim. Every time there is some loading or cutscene you can hear it struggle to read the disc then it goes back to normal for like 5 minutes until it starts loading again.

#39 Crunchewy   What? CAGiversary!   21688 Posts   Joined 9.9 Years Ago  

Posted 27 December 2012 - 05:09 AM

We have played our super slim quite a lot since setting it up on Xmas, including playing a BR movie, and we do not have this problem at all.

However Uncharted 1 isn't working. It crashes the PS3 every time it tries to start the save.

#40 ZCG   ZeldaCubeGamer CAGiversary!   333 Posts   Joined 9.4 Years Ago  

Posted 27 December 2012 - 09:34 PM

My super slim PS3 makes the same high pitched sound as the OP :-( I bought it new on release day & within a few days I noticed this damn sound wasn't going away. I was hoping the "break in period" would make a difference, but the sound isn't going away.

I took the PS3 with me out of state when I was taking care of my mom after her surgery. I didn't have the receipt on me & had no way of exchanging it at GameStop >:( I did buy a Square Trade extended warranty, but I don't want a repaired or refurbished console. I want a brand spanking new console. Guess I need to look into my options >.>

#41 newtype06   Coordinator CAGiversary!   742 Posts   Joined 10.3 Years Ago  

Posted 28 December 2012 - 02:57 AM

...you guys are scaring me because I just got the Uncharted bundle from GameStop (paid 160+ because I traded my YLOD 60gb for 120 thanks to the current promo). Do hope it's not a serious issue ^_^;

Now I'm actually thinking if GameStop still sells the older slim and I could probably replace mine, though I highly doubt it since I can't track it on their website (save for the used/refurbished ones).

#42 Crunchewy   What? CAGiversary!   21688 Posts   Joined 9.9 Years Ago  

Posted 28 December 2012 - 04:19 PM

Well, as I said, ours is not making the sound at all. I did get Uncharted 1 to work by deleting the patch and saves (not sure if that mattered) and redownloading the patch. Now the game works, but the cut scenes are a stuttering mess. I have to pause and resume over and over to get through them. The game parts work perfectly, though. Maybe I have a bad disc? If so I'm not sure if I can return it since it was part of the BF bundle. Uncharted 2 doesn't have any issues. Nor does Infamous or our other games.

#43 ItsonlyLeo   CAG in Training CAG in Training   18 Posts   Joined 3.8 Years Ago  

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Posted 29 December 2012 - 12:09 AM

it might be the disc because I got this bundle from bestbuy before black Friday does make noise like any console but only one in a while it is still more quiet than my xbox 360 slim. And about uncharted drake's fortuneI don't have those problems and haven't had problems to this date with my ps3

#44 Crunchewy   What? CAGiversary!   21688 Posts   Joined 9.9 Years Ago  

Posted 30 December 2012 - 09:30 PM

I guess I'll look for a cheap used copy.

#45 Kingrodedog   Wants to watch the world burn... CAGiversary!   380 Posts   Joined 5.9 Years Ago  

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Posted 31 December 2012 - 08:31 PM

I'm a first time ps3 owner and I too bought super slim on BF, I noticed that the system is loud overall but like I said, I'm a first time owner so I don't know what it is supposed to sound like. Definitely not anything obnoxious, just loud and I can hear the laser mechanism moving around when reading discs.

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#46 CookieParty   Artist formerly known as Burritoman CAGiversary!   3260 Posts   Joined 8.4 Years Ago  

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Posted 31 December 2012 - 09:15 PM

Well, as I said, ours is not making the sound at all. I did get Uncharted 1 to work by deleting the patch and saves (not sure if that mattered) and redownloading the patch. Now the game works, but the cut scenes are a stuttering mess. I have to pause and resume over and over to get through them. The game parts work perfectly, though. Maybe I have a bad disc? If so I'm not sure if I can return it since it was part of the BF bundle. Uncharted 2 doesn't have any issues. Nor does Infamous or our other games.

I would say bad disc probably. Mine worked fine, and I just popped it in, patched and away I went. I think it's about $12 used at Gamestop.

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#47 CombatCraig   Now a Wii-60 Owner CAGiversary!   1040 Posts   Joined 9.3 Years Ago  

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Posted 02 January 2013 - 11:38 AM

So sorry to take so long to reply (been out for weeks) I got my PS3 back from Sony right before and I left and the sound is gone. Doesn't say anywhere if they repaired, replaced, or did anything. But the sound is gone

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#48 butternuts   CAG Veteran CAGiversary!   33 Posts   Joined 6.2 Years Ago  

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Posted 05 January 2013 - 07:15 AM

Totally forgot that i made this thread.

As an update just wanted to say that I took it back a few days after my first post and best buy replaced it quick and easy.

The sound is no longer there and works perfectly. I will admit that the disc spinning can be loud, though not grating and annoying, but i believe that is just a general thing when it it loading. Which depending on the game can go on an off for a few seconds as it loads the current area especially if it is a game that preloads to get rid of loading screens.

Apparently it is a problem with the hardware.

Good to see that I am not the only one having the problem though and i'm not just acting crazy.

#49 mr_burnzz   mr. snrub CAGiversary!   1602 Posts   Joined 7.6 Years Ago  

Posted 05 January 2013 - 02:39 PM

I dont have the super slim but I'd advised against putting any console vertically. Sure they made it so that you have the option but its just better for the console to be flat. The weight is being distributed in a whole broad area as opposed to just one small area. I think it will increase the life time of a console, IMO. Been rocking my 80 gig ps 3 fatty for many years now with it being on easily 10 hours a day.

#50 Crunchewy   What? CAGiversary!   21688 Posts   Joined 9.9 Years Ago  

Posted 07 January 2013 - 03:47 PM

I tried putting our super slim vertical, but at least in our TV stand it then became kind of tricky to get the disc out. Putting the disc in was easy, but getting it back out was not. I think this thing is designed solely to be horizontal.

And to be fair, I then tried putting our slim 360 vertical... and it made the thing far louder when spinning a disc, worryingly so. Brrrwwrrrr! I put it back horizontal too. The only system I have that works perfectly fine vertically is our Wii (probably U too, but we don't have one of those).

I don't find the disc seeking noises to be that big of a deal. It's intermittent and not bothersome. The fan is a little loud, though, when it's running. I think if you put it in a TV stand (and not on top of it), that isn't so noticeable.

#51 Donut2922   Read the OP! CAGiversary!   9587 Posts   Joined 6.3 Years Ago  

Posted 08 January 2013 - 04:24 PM

I have the Uncharted super slim model and it is quiet. No problems playing games, movies, or digital content. It is not normal if your system gets loud. Aside from the disc loading, your ps3 should be quiet.

One annoying thing you have to be mindful of is remembering to close the tray door after you remove/replace a disc. My TV stand is also black so it's harder to notice when I forget to close my tray which allows dust to settle inside the tray.

#52 Velo214   Chilln like a Villain CAGiversary!   8434 Posts   Joined 7.7 Years Ago  

Posted 08 January 2013 - 11:03 PM

im getting the super slim today also. hope i dont have any of these issues. my fat ps3 160 gig would make loud noises and i would have to put game cases on top to weigh the case down so it wouldnt shake/rattle/roll so much. hopefully it lasts a few more days til i trade it in at gamestop ;)

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#53 Crunchewy   What? CAGiversary!   21688 Posts   Joined 9.9 Years Ago  

Posted 09 January 2013 - 03:51 PM

I was playing last night, and sometimes the disc seeking noises can be a little annoying. I was playing Uncharted and at times the disc was going click-click-click-click even when it wouldn't seem that it should need to be reading the disc. It's not a big deal, but worth mentioning.

On a related note, Uncharted played perfectly for me last night. No problems with the cut scenes at all. Weird, but I'm happy it's playing right now. I don't know if I got past whatever disc imperfection was causing the problem before, or if it was some other issue. Maybe the disc was just dirty then?

#54 newtype06   Coordinator CAGiversary!   742 Posts   Joined 10.3 Years Ago  

Posted 19 January 2013 - 08:37 PM

Right, I just realized I have the same problem too as the OP :(

Bought it at GameStop (Uncharted 3 bundle), and I still have the receipt, sealed copy of the U3, and unused controllers and cables -- they'll replace it no probs or whatsoever right? Just wondering since this is the first time I'm trying to replace a bundled unit. I'm also planning to switch to the white one too if it's possible (don't mind adding a few bucks) next week...

#55 Crunchewy   What? CAGiversary!   21688 Posts   Joined 9.9 Years Ago  

Posted 25 January 2013 - 04:41 AM

I had said ours does not do this, but I think I'm noticing it now. It's not as bad as the OP, but when I have the PS3 sitting out on top of our TV stand, like the OP had, I do now notice it. However I put the PS3 in our TV stand, in my case vertical, and now I don't hear it. The stand is blocking the sound that is there, I guess. It also makes the rushing fan noise less loud too, so it makes sense anyway.