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Best Buy Reward Zone Facebook App: Earn Free Points With Polls and Activities


#451 steelcurtain11   Me CAGiversary!   653 Posts   Joined 5.0 Years Ago  

steelcurtain11

Posted 09 February 2013 - 09:42 PM

How exactly does the refer a friend thing work? I sent one to someone on my facebook friends list, they signed up, but I didn't get 10 points? Do you have to invite a certain amount or do you get 10 points per friend?

#452 Saix_XIII   Video Game Addict CAGiversary!   5120 Posts   Joined 9.4 Years Ago  

Posted 09 February 2013 - 11:59 PM

I see my points in the transaction list, but they are not added to my total. Is this happening to anyone else?

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Repetition in a game is NOT a bad thing, almost all games are repetitive. What matters is if YOU enjoy the game, then the repetition becomes enjoyable and doesn't feel monotonous or boring.
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#453 boagman   CAGiversary! CAGiversary!   1029 Posts   Joined 8.0 Years Ago  

Posted 10 February 2013 - 12:24 AM

I see my points in the transaction list, but they are not added to my total. Is this happening to anyone else?


Yeah, I've been on the phone with BBRW twice in the past three days. They're majorly messed up.

#454 Pliskin   CAGiversary! CAGiversary!   3097 Posts   Joined 4.9 Years Ago  

Posted 10 February 2013 - 12:36 AM

Yeah, I've been on the phone with BBRW twice in the past three days. They're majorly messed up.


It's due to the delay that is mentioned on the RWZ site, so I'm not sure if calling in will do you any good. Hopefully everything will be sorted out in a couple weeks though.

#455 MiraiLink   Rip City! CAGiversary!   367 Posts   Joined 4.2 Years Ago  

Posted 10 February 2013 - 02:09 AM

Hmm, my point amount should add up to 550 but the Best Buy website is showing 450. Calculation is off.
Video games are bad for you? That's what they said about Rock n' Roll. - Shigeru Miyamoto

#456 sp00ge   Fluggaenkoecchicebolsen! CAGiversary!   10051 Posts   Joined 9.9 Years Ago  

Posted 10 February 2013 - 03:14 AM

How strange. In chrome, I haven't been getting points for the past few days, and have been sitting at 157. I decided to log in (to myrz.com) through IE and lo and behold, I'm now showing 282 points, which I just cashed out for a $5 cert.

It is strange the it seems like the browser was causing a problem with RZ site, at least for me.


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#457 Geco17   CAGiversary! CAGiversary!   2302 Posts   Joined 3.2 Years Ago  

Posted 10 February 2013 - 03:24 AM

How strange. In chrome, I haven't been getting points for the past few days, and have been sitting at 157. I decided to log in (to myrz.com) through IE and lo and behold, I'm now showing 282 points, which I just cashed out for a $5 cert.

It is strange the it seems like the browser was causing a problem with RZ site, at least for me.


Chrome on my phone for some reason has the right amount of points, which is odd. But I'll go this route and try. If I see enough for a cert, I will cashout ASAP and make like a bandit :)

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#458 Saix_XIII   Video Game Addict CAGiversary!   5120 Posts   Joined 9.4 Years Ago  

Posted 10 February 2013 - 03:59 AM

Everything I check with says the same amount...oh well here's hoping

532919.pngsig.gif

Repetition in a game is NOT a bad thing, almost all games are repetitive. What matters is if YOU enjoy the game, then the repetition becomes enjoyable and doesn't feel monotonous or boring.
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#459 shadowkast   Lowball Ban Lowball Ban   4980 Posts   Joined 7.2 Years Ago  

shadowkast

Posted 10 February 2013 - 06:43 AM

Can someone tell me how to get the 10 points from the phone app? I cannot find that anywhere in the app...


bump

#460 skiizim   CAGiversary! CAGiversary!   8462 Posts   Joined 6.6 Years Ago  

Posted 10 February 2013 - 07:30 AM

How strange. In chrome, I haven't been getting points for the past few days, and have been sitting at 157. I decided to log in (to myrz.com) through IE and lo and behold, I'm now showing 282 points, which I just cashed out for a $5 cert.

It is strange the it seems like the browser was causing a problem with RZ site, at least for me.


For what ever reason Firefox has been acting funny on anything Best Buy, I need to do all my orders on IE.

#461 Tacosss   telltale CAGiversary!   343 Posts   Joined 2.4 Years Ago  

Posted 10 February 2013 - 07:36 AM

For what ever reason Firefox has been acting funny on anything Best Buy, I need to do all my orders on IE.


Chrome is having the same issue. My points disappear then reappear after a poll only to disappear again. Best Buy support hasn't responded to people's emails have they?

#462 ZeroFlame15   CAGiversary! CAGiversary!   785 Posts   Joined 5.6 Years Ago  

ZeroFlame15

Posted 10 February 2013 - 08:56 AM

For what ever reason Firefox has been acting funny on anything Best Buy, I need to do all my orders on IE.


Hey you're right. I finally saw points showing up when I did the poll on IE (I use FireFox alot more than IE).

#463 boagman   CAGiversary! CAGiversary!   1029 Posts   Joined 8.0 Years Ago  

Posted 10 February 2013 - 09:11 AM

Browsers, shmowsers. It's happening *on their end*, too. For the last several days, my points have been wonky. Today I had 350 points after having zero earlier. I called about this two days ago, and the woman on the phone with me was *just as confused* as I was. She ended up crediting me with a certificate to make up for the lost points, which was fine, but then *that* didn't show up in the point total until today. You better *believe* I redeemed it immediately.

Let's see what happens in less than a week when my 588 pending points become "real", so to speak.

#464 PimpLimp   Pimpin Aint Easy CAGiversary!   1464 Posts   Joined 4.0 Years Ago  

PimpLimp

Posted 12 February 2013 - 06:56 AM

Just looked at my RZ account and the points that were issued from the FB poll and then revoked are now back in my account.

#465 Saix_XIII   Video Game Addict CAGiversary!   5120 Posts   Joined 9.4 Years Ago  

Posted 12 February 2013 - 07:05 AM

Same here, finally have my proper 6,600 points.

532919.pngsig.gif

Repetition in a game is NOT a bad thing, almost all games are repetitive. What matters is if YOU enjoy the game, then the repetition becomes enjoyable and doesn't feel monotonous or boring.
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#466 boagman   CAGiversary! CAGiversary!   1029 Posts   Joined 8.0 Years Ago  

Posted 12 February 2013 - 07:17 AM

Same here, finally have my proper 6,600 points.


Holy cow, dude...saving for something special, are you?

#467 WolfmanASTN   CAG in Training CAGiversary!   866 Posts   Joined 2.5 Years Ago  

WolfmanASTN

Posted 12 February 2013 - 07:21 AM

For everyone having trouble viewing points, or for those wondering why they haven't been added into your account yet. Best Buy posted on the reward zone site that they are having issues with the transfer from 2012-2013, due to this any points gained from February 3rd to the 23rd will not show up until AFTER the 23rd.

Also, as part of transferring any points remaining from 2012 will automatically be cashed in for reward certificates if they total more than 250, any amount remaining after this that is less an 250 will be deleted.

#468 Saix_XIII   Video Game Addict CAGiversary!   5120 Posts   Joined 9.4 Years Ago  

Posted 12 February 2013 - 07:25 AM

Holy cow, dude...saving for something special, are you?


No, just waiting for the games I want to come out and any good deals. Don't feel like spending money just because I have it.

532919.pngsig.gif

Repetition in a game is NOT a bad thing, almost all games are repetitive. What matters is if YOU enjoy the game, then the repetition becomes enjoyable and doesn't feel monotonous or boring.
My Trade List


#469 AvengedBacklog   CAGiversary! CAGiversary!   8976 Posts   Joined 3.8 Years Ago  

AvengedBacklog

Posted 12 February 2013 - 12:07 PM

you know what would be nice? If Best Buy would send an email saying "Hey, you have X amount of RZ points in your account! If you dont redeem them by this date then they will be reset as we prepare for another year of Reward Zone points and benefits."

OH WAIT, that would mean BB actually cares about their customers!

I lost 136 points to the adjustments, which I would now have enough for another cert thanks to the facebook app. Bah.

#470 Saix_XIII   Video Game Addict CAGiversary!   5120 Posts   Joined 9.4 Years Ago  

Posted 12 February 2013 - 02:04 PM

you know what would be nice? If Best Buy would send an email saying "Hey, you have X amount of RZ points in your account! If you dont redeem them by this date then they will be reset as we prepare for another year of Reward Zone points and benefits."

OH WAIT, that would mean BB actually cares about their customers!

I lost 136 points to the adjustments, which I would now have enough for another cert thanks to the facebook app. Bah.


136 is over 100 points shy of a certificate. I don't understand your logic there, unless you mean you did not do the facebook polls at all so you could have earned the points. But why are you not doing them in general? Seems like it's partly your fault for ignoring the polls IF this is the case.

532919.pngsig.gif

Repetition in a game is NOT a bad thing, almost all games are repetitive. What matters is if YOU enjoy the game, then the repetition becomes enjoyable and doesn't feel monotonous or boring.
My Trade List


#471 black_hand313   CAGiversary! CAGiversary!   179 Posts   Joined 4.8 Years Ago  

black_hand313

Posted 12 February 2013 - 05:54 PM

you know what would be nice? If Best Buy would send an email saying "Hey, you have X amount of RZ points in your account! If you dont redeem them by this date then they will be reset as we prepare for another year of Reward Zone points and benefits."

OH WAIT, that would mean BB actually cares about their customers!

I lost 136 points to the adjustments, which I would now have enough for another cert thanks to the facebook app. Bah.


I sent rewardzone an e-mail and they gave me back the 207 points I lost to "annual expiration" even though I earned all of them this year.

#472 MiraiLink   Rip City! CAGiversary!   367 Posts   Joined 4.2 Years Ago  

Posted 12 February 2013 - 11:05 PM

What the heck? Best Buy took away 175 points for "Annual Point Expiration", but like pretty much everyone here, I got them this year. They also cashed out 250 points for the $5 cert. except that I'd switch it to cash out at 1000 points last month.
Video games are bad for you? That's what they said about Rock n' Roll. - Shigeru Miyamoto

#473 Rockinjs   Trading Time Out (Under Investigation) Do not trade! Trading Timeout - Under Review   999 Posts   Joined 3.5 Years Ago  

Posted 12 February 2013 - 11:42 PM

Ok here it is the points reset in February no matter when you gained them this year or last have some of you just became rz members just last year? I'm not understanding how so many people don't get it

#474 mitch079   It's an ILLUSION! CAGiversary!   8092 Posts   Joined 10.9 Years Ago   Has been playing BEYOND: Two Souls
PS3

Posted 13 February 2013 - 12:19 AM

Such 1st world problems. And a few more to add to the ignore list.

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#475 AvengedBacklog   CAGiversary! CAGiversary!   8976 Posts   Joined 3.8 Years Ago  

AvengedBacklog

Posted 13 February 2013 - 12:32 AM

136 is over 100 points shy of a certificate. I don't understand your logic there, unless you mean you did not do the facebook polls at all so you could have earned the points. But why are you not doing them in general? Seems like it's partly your fault for ignoring the polls IF this is the case.


No, I have been doing the Facebook app since it started..

Edited by GamerDude316, 13 February 2013 - 12:48 AM.


#476 Saix_XIII   Video Game Addict CAGiversary!   5120 Posts   Joined 9.4 Years Ago  

Posted 13 February 2013 - 01:00 AM

I don't really understand why everyone is so upset. I know this is basically losing up to $4.99, but literally that is the MOST you can lose, $4.99, is it really worth getting this upset?

1. It is easily found on the RZ website that this happens.
2. They at least cash out as many points as possible instead of trashing all of them, like Toys R Us does every 3 months I believe.
3. If you are premiere silver (not likely overall, I know) OR GCU (very likely since this is CAG and it is well worth the $15) they do not take your points, again this is stated on the website.
4. You can call them and they will more than likely give you the points back.

This is not some hidden clause in their ToS. It is very easy to find.

532919.pngsig.gif

Repetition in a game is NOT a bad thing, almost all games are repetitive. What matters is if YOU enjoy the game, then the repetition becomes enjoyable and doesn't feel monotonous or boring.
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#477 black_hand313   CAGiversary! CAGiversary!   179 Posts   Joined 4.8 Years Ago  

black_hand313

Posted 13 February 2013 - 01:24 AM

Ok here it is the points reset in February no matter when you gained them this year or last have some of you just became rz members just last year? I'm not understanding how so many people don't get it


Wrong, it says in the FAQ "you will be getting points for the new calendar year on January 1" meaning you're not supposed to lose points earned this year.

https://myrewardzone...q/earningpoints

And I read one guy lost 256 points, which shows something's definitely up with their system.

Again, I just e-mailed them and they credited them back to me, so no worries.

#478 black_hand313   CAGiversary! CAGiversary!   179 Posts   Joined 4.8 Years Ago  

black_hand313

Posted 13 February 2013 - 01:29 AM

Such 1st world problems. And a few more to add to the ignore list.


Why are you on this forum then? When someone gives you something and takes it away without justification, people have a right to ask for it back. It's not the same as being entitled and demanding freebies

#479 mitch079   It's an ILLUSION! CAGiversary!   8092 Posts   Joined 10.9 Years Ago   Has been playing BEYOND: Two Souls
PS3

Posted 13 February 2013 - 02:01 AM

Why are you on this forum then? When someone gives you something and takes it away without justification, people have a right to ask for it back. It's not the same as being entitled and demanding freebies


Good on ya, fella. You stood up for yourself and you made a difference. :applause:

mmitch079.jpgmmitch079.png


#480 Pliskin   CAGiversary! CAGiversary!   3097 Posts   Joined 4.9 Years Ago  

Posted 13 February 2013 - 02:27 AM

Why are you on this forum then? When someone gives you something and takes it away without justification, people have a right to ask for it back. It's not the same as being entitled and demanding freebies


Its in their terms of service and FAQ, if you don't have enough points for a $5 cert you will forfeit those points around this time of year. Simple as that, not sure whats so hard to understand.