So I'm sweatin' it out over my Dead Space 3 Dev-Team Edition shipment to a buyer.
I sold my CE to a buyer 2 1/2 weeks ago and the day after payment, the buyer asked me about when I planned on shipping out the item since it was a gift. I went to the post office and dropped it off that same night the buyer had contacted me with it scheduled to be delivered 2 weeks ago. I've been checking the tracking number and it has not updated beyond the acceptance stage when I had dropped it off. I initiated an investigation with the post office and they said they didn't know where it is and can only tell me what I already see on the tracking number myself. Oddly, they assigned the case to my local post office instead of the destination post office.
I'm worried because I didn't pay for insurance on the item so the post office will not do anything for me should it be lost. I'm annoyed because I always add insurance and shipping confirmation through eBay labels for $200+ items but I had forgotten to add insurance this time when I had gone to the post office in person to pay since eBay has not properly integrated the new standard mail service into their system just yet. If it was available through the eBay shipping module, I would have remembered.
The buyer has not contacted me about the item since. The local postmaster said it's possible since I had used a manual shipping label instead of the eBay label that the signature confirmation sticker my local post office had used may have been removed in transit and the local carrier could have just delivered the parcel without being aware of the delivery confirmation/signature confirm request.
So I'm just sweating it out hoping that the parcel was actually delivered without having any confirmation it's been delivered even though I paid for the signature confirm. The postmaster said either the item was lost or it was actually delivered and that the status was never updated due to the signature confirm label accidentally being removed during transit. I haven't received any positive/negative feedback since. Even if the item was delivered, I'm afraid if I contact the buyer, they'll notice the predicament that I'm in and take advantage of it. I'm also afraid that if I contact the destination post office to do the investigation that they'll contact the receipient directly and I'll be further exposed. If I get hit with an INR, I'm toast.
Yeah your best bet is just to stay quiet and count down those 45 days from the date buyer paid. I'm in the same situation you are, sort of.
I shipped a $100 item a few weeks back, sent it Priority Mail with Signature Confirmation. Meant to insure it, but forgot to. Of course on the day of delivery, the buyer wasn't home and that was the end of the tracking update. I tried to contact the post office to see if I could get proof of delivery or signature confirmation, just in case, but all they did with my request was have MY local post office email me to call them. That's fucking pointless because they're just going to read me what the online tracking shows then tell me to call the national USPS number. I don't understand why USPS directs these delivery questions to the sender's local post office once the package is out of their hands. They should be directed to the last known post office to handle the package.
And to top it off my buyer never leaves any sellers feedback. So I definitely don't want to reach out and contact the buyer and rattle the nest.
So basically signature confirmation is absolutely worthless if no one is home and is a waste of $2.xx.
But I haven't heard a peep from the buyer and its been a few weeks now. The priority mail speed and signature confirmation should be enough to scare off most buyers from trying to pull a fast one, even though I could still be screwed because USPS fucked up with the tracking and signature. I'm just waiting for that 45 day mark to pass. Three more weeks to go.