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The General eBay Rant Thread


#751 pitfallharry219   Getting snizz on the reg. CAGiversary!   15589 Posts   Joined 10.2 Years Ago  

pitfallharry219

Posted 13 June 2013 - 06:55 PM

Post his username so we can add him to our blocked bidders lists. That is complete bullshit.


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#752 IAmTheCheapestFox   Better Than You CAGiversary!   17705 Posts   Joined 10.5 Years Ago  

IAmTheCheapestFox

Posted 13 June 2013 - 07:08 PM

Wow. I think I would have canceled the order after the emails. 


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#753 TiKi2   CAGiversary! CAGiversary!   1034 Posts   Joined 12.8 Years Ago  

Posted 14 June 2013 - 12:33 AM

Well that's just crazy. Probably a competitor or someone you pissed off before.



#754 kodave   Huh. CAGiversary!   4388 Posts   Joined 7.3 Years Ago  

Posted 14 June 2013 - 08:09 AM

Just to vent I had a buyer who purchased a game on Saturday night (a $3 game at that) They sent a message TWO minutes after purchase asking why it hadn't shipped yet followed by another 6 that night. Another 11 followed on Sunday and then it was shipped first thing Monday morning. They then started sending messages saying I lief and it hadn't shipped yet (because USPS takes awhile for tracking to load) and that they were going to file a Paypal case and a police report for fraud. Then they did an eBay personnal information request and ended up calling 15 times between midnight and 5 am.

I ended up calling eBay Trust and Safety to report them for harrassment, but according to them they can't do anything regarding harrassment unless the police are involved so they advised I file a police report for harrassment and have my phone company block his number both of which I did. After that he continued to message through eBay messages so I sent them a copy of the police report and yet they still refuse to block him from sending messages. He has now sent 67 messages since his purchase, and who knows how many more I still have to look forward to.

 

Why didn't you just cancel the transaction and refund the buyer? Why ship it at all? You're just going to get negative feedback and probably lose whatever bullshit dispute this guy opens. I know there are crazies everywhere but something doesn't add up here.




#755 ferant316   CAGiversary! CAGiversary!   828 Posts   Joined 7.7 Years Ago  

Posted 14 June 2013 - 12:41 PM

Just to vent I had a buyer who purchased a game on Saturday night (a $3 game at that) They sent a message TWO minutes after purchase asking why it hadn't shipped yet followed by another 6 that night. Another 11 followed on Sunday and then it was shipped first thing Monday morning. They then started sending messages saying I lief and it hadn't shipped yet (because USPS takes awhile for tracking to load) and that they were going to file a Paypal case and a police report for fraud. Then they did an eBay personnal information request and ended up calling 15 times between midnight and 5 am.
I ended up calling eBay Trust and Safety to report them for harrassment, but according to them they can't do anything regarding harrassment unless the police are involved so they advised I file a police report for harrassment and have my phone company block his number both of which I did. After that he continued to message through eBay messages so I sent them a copy of the police report and yet they still refuse to block him from sending messages. He has now sent 67 messages since his purchase, and who knows how many more I still have to look forward to.

 

Why didn't you just cancel the transaction and refund the buyer? Why ship it at all? You're just going to get negative feedback and probably lose whatever bullshit dispute this guy opens. I know there are crazies everywhere but something doesn't add up here.

Well they had already left positive feedback and I figured shipping it would shut them up better than cancelling would.

#756 xtreme_Zr2   Mr. Sonny Crockett CAGiversary!   989 Posts   Joined 8.9 Years Ago  

Posted 14 June 2013 - 02:27 PM

Sorry Ferant, that is rough.

I had a buyer recently tell me a game I shipped didn't play and he had to use windex to get it to work. (Wrong, I test all games before I list). So then he tells me its only playing the ending credits asking what is wrong. Its a 3 disc game, so I reply stating to make sure he's using disc 1 and he doesn't have an old memory card save.

I haven't heard anything back for 3 days. I offered a refund right off the bat just to try to avoid negative feedback. Should I just let sleeping dogs be or should I ask him if its okay? I don't want to get a neg or charge back in 30 days out of nowhere.

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#757 TiKi2   CAGiversary! CAGiversary!   1034 Posts   Joined 12.8 Years Ago  

Posted 14 June 2013 - 06:12 PM

 

 

 

 

With so many good people on ebay buying stuff and not seeking perfection, I'd block you too.

 

 

It's not perfection, is having the necessary information provided. What would an honest person have to hide?

 

 

 

It's not about honesty, it's about being an over demanding selfish person.  The profit margins on most of these things aren't huge and most people don't have the time to sit there and list every tiny imperfection on everything.  That's why things are graded (like new, very good, etc).  Someone as anal as that to ask a million questions beforehand would likely try to cause a big stir if there's one scratch too many or something ridiculous like that so it's just not worth the trouble.  There's plenty of people willing to buy things without causing problems, so I can see why people who seem like trouble from the start would be blocked. 

 

Profit margins? You're dealing with buyers. They don't care what your profit margin is. They are shopping on eBay so that they can make out like a bandit on stuff. At least that's what I do there. It doesn't matter to me if they don't make as much as they want or even lose money out of the deal. That's how eBay works. Buyers want great merchandise for 80% less than they would pay in store. Sellers want to make money. There won't be much of a balance.

 

 

What are you 10 yrs old? What seller would continue selling if they are losing money. Incase you haven't figured it out at this point in your life.....time is money.


Sorry Ferant, that is rough.

I had a buyer recently tell me a game I shipped didn't play and he had to use windex to get it to work. (Wrong, I test all games before I list). So then he tells me its only playing the ending credits asking what is wrong. Its a 3 disc game, so I reply stating to make sure he's using disc 1 and he doesn't have an old memory card save.

I haven't heard anything back for 3 days. I offered a refund right off the bat just to try to avoid negative feedback. Should I just let sleeping dogs be or should I ask him if its okay? I don't want to get a neg or charge back in 30 days out of nowhere.

 

Leave it alone dude.



#758 Guimengo   Sim and Real Racing + Sports CAGiversary!   1021 Posts   Joined 6.0 Years Ago  

Posted 14 June 2013 - 06:15 PM

Yup, leave it alone and just monitor your PayPal and bank. And always keep your messages.



#759 kodave   Huh. CAGiversary!   4388 Posts   Joined 7.3 Years Ago  

Posted 14 June 2013 - 08:31 PM

 

 

Just to vent I had a buyer who purchased a game on Saturday night (a $3 game at that) They sent a message TWO minutes after purchase asking why it hadn't shipped yet followed by another 6 that night. Another 11 followed on Sunday and then it was shipped first thing Monday morning. They then started sending messages saying I lief and it hadn't shipped yet (because USPS takes awhile for tracking to load) and that they were going to file a Paypal case and a police report for fraud. Then they did an eBay personnal information request and ended up calling 15 times between midnight and 5 am.
I ended up calling eBay Trust and Safety to report them for harrassment, but according to them they can't do anything regarding harrassment unless the police are involved so they advised I file a police report for harrassment and have my phone company block his number both of which I did. After that he continued to message through eBay messages so I sent them a copy of the police report and yet they still refuse to block him from sending messages. He has now sent 67 messages since his purchase, and who knows how many more I still have to look forward to.

 

Why didn't you just cancel the transaction and refund the buyer? Why ship it at all? You're just going to get negative feedback and probably lose whatever bullshit dispute this guy opens. I know there are crazies everywhere but something doesn't add up here.

Well they had already left positive feedback and I figured shipping it would shut them up better than cancelling would.

 

 

The buyer left a positive feedback prior to receiving the item? You're walking right into some kind of scam or something.




#760 IAmTheCheapestFox   Better Than You CAGiversary!   17705 Posts   Joined 10.5 Years Ago  

IAmTheCheapestFox

Posted 14 June 2013 - 08:37 PM

 

 

 

Just to vent I had a buyer who purchased a game on Saturday night (a $3 game at that) They sent a message TWO minutes after purchase asking why it hadn't shipped yet followed by another 6 that night. Another 11 followed on Sunday and then it was shipped first thing Monday morning. They then started sending messages saying I lief and it hadn't shipped yet (because USPS takes awhile for tracking to load) and that they were going to file a Paypal case and a police report for fraud. Then they did an eBay personnal information request and ended up calling 15 times between midnight and 5 am.
I ended up calling eBay Trust and Safety to report them for harrassment, but according to them they can't do anything regarding harrassment unless the police are involved so they advised I file a police report for harrassment and have my phone company block his number both of which I did. After that he continued to message through eBay messages so I sent them a copy of the police report and yet they still refuse to block him from sending messages. He has now sent 67 messages since his purchase, and who knows how many more I still have to look forward to.

 

Why didn't you just cancel the transaction and refund the buyer? Why ship it at all? You're just going to get negative feedback and probably lose whatever bullshit dispute this guy opens. I know there are crazies everywhere but something doesn't add up here.

Well they had already left positive feedback and I figured shipping it would shut them up better than cancelling would.

 

 

The buyer left a positive feedback prior to receiving the item? You're walking right into some kind of scam or something.

 

 

 

Yeah, that would have made it even fishier to me.  I would have just canceled the order.


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#761 Billytwoshoes   Perpetually behind the times CAGiversary!   1739 Posts   Joined 4.2 Years Ago  

Billytwoshoes

Posted 20 June 2013 - 05:48 PM

Time for a rave instead of a rant, I recently won an auction this past weekend which I wasn't really sure what I was going to get.  Picture showed SSBM, though the description and listing category was for LOTR: Return of the King for GC.  Figure I'd go ahead and bid on it either way and take the (minimal) risk, not knowing what I was going to see in my mail box.

 

Well it just arrived yesterday, so not only did it ship out fast, but it ended up being SSBM as pictured (even better condition copy than the one I've had for years).  No excuses or issues from the seller, something I was not expecting.



#762 tiggerkiddo   wants your blood... CAGiversary!   1214 Posts   Joined 8.2 Years Ago  

tiggerkiddo

Posted 20 June 2013 - 10:33 PM

Anybody know what's up with eBay recently? Almost everything now is being sold as a BiN. Less than 10% of every item is auction.

 

Time for a rave instead of a rant, I recently won an auction this past weekend which I wasn't really sure what I was going to get.  Picture showed SSBM, though the description and listing category was for LOTR: Return of the King for GC.  Figure I'd go ahead and bid on it either way and take the (minimal) risk, not knowing what I was going to see in my mail box.

 

Well it just arrived yesterday, so not only did it ship out fast, but it ended up being SSBM as pictured (even better condition copy than the one I've had for years).  No excuses or issues from the seller, something I was not expecting.

 

Damn, that's a crazy deal. Nice haul.

 I do mainly BiN because I've had too many issues of non paying buyers when I do auctions lately. So forget them, I'll just suck it up as far as fees are concerned.



#763 major morgan  

major morgan

Posted 21 June 2013 - 02:54 PM

Anybody know what's up with eBay recently? Almost everything now is being sold as a BiN. Less than 10% of every item is auction.

 

Because starting in May ebay changed the final value fee structure. The FVF on auction listing is the same as BIN - 10% of the selling price (for non-stores).

 

Unless a seller is hoping for a bidding war on an item, there's just more incentive to list as BIN.

*can require immediate payment

*no waiting for an auction to end (and possibly not sell)

*more likely to sell the item faster if the pricing is correct



#764 kodave   Huh. CAGiversary!   4388 Posts   Joined 7.3 Years Ago  

Posted 21 June 2013 - 04:43 PM

It's not only that the FVF structure has changed, it's that there is no listing fee for using BINs. Before it was like $0.50 a listing for the regular joe, and you had to pay it again on re-list. That was killer to me so I didn't use it.

 

I've gone from all auction to all BIN. For a while I was doing BIN OBO but I've moved away from that for all except my high priced "rare" items. It's not worth the lowballing and other stuff, even if you can auto-decline certain offers. But with BIN I know what I need to break even. I know what I'd like to make in net profit. It's pretty easy for me to list my items anywhere in between those two prices with a BIN and find buyers. People weren't usually receptive to that exact same listing practice with an auction.

 

The one thing I find is I have a lot more people watching my items, and I think the BINs lead people to just add the items to their watch list, but then they hold out to try and score cheaper on an auction or hold out hoping you'll put a discount on it, which I think only Stores can do.




#765 Billytwoshoes   Perpetually behind the times CAGiversary!   1739 Posts   Joined 4.2 Years Ago  

Billytwoshoes

Posted 21 June 2013 - 05:00 PM

The one thing I find is I have a lot more people watching my items, and I think the BINs lead people to just add the items to their watch list, but then they hold out to try and score cheaper on an auction or hold out hoping you'll put a discount on it, which I think only Stores can do.

I've been doing all BIN for some time now, listing them for 30 days at my highest, reasonable price.  I gauge the interest by views / watches, and I'll drop the price once a week if I'm not getting enough attention.  Kind of my pseudo sale, that hopefully the watchers take note (which they have on a few of my listings).



#766 kodave   Huh. CAGiversary!   4388 Posts   Joined 7.3 Years Ago  

Posted 21 June 2013 - 06:32 PM

 

The one thing I find is I have a lot more people watching my items, and I think the BINs lead people to just add the items to their watch list, but then they hold out to try and score cheaper on an auction or hold out hoping you'll put a discount on it, which I think only Stores can do.

I've been doing all BIN for some time now, listing them for 30 days at my highest, reasonable price.  I gauge the interest by views / watches, and I'll drop the price once a week if I'm not getting enough attention.  Kind of my pseudo sale, that hopefully the watchers take note (which they have on a few of my listings).

 

 

Yeah I'll drop my prices too if I think it will move things a bit faster. I hesitate to do that too much though because I don't want to create a situation where the watchers and other interested buyers continue to hold out hoping I'll continually drop the price if they continue to play the waiting game. Because I know at a certain point my price will be more than fair (if not the cheapest on eBay), it's just a matter of getting someone who recognizes that and truly wants to Buy It Now. The one nice thing about having to "revise" the item to drop the price though is that it re-triggers the item to be included in the daily email for people who have saved searches, so you can get their attention again.




#767 xenozfan2   Trippin' on apples! CAGiversary!   702 Posts   Joined 5.9 Years Ago  

Posted 22 June 2013 - 06:45 PM

 

Anybody know what's up with eBay recently? Almost everything now is being sold as a BiN. Less than 10% of every item is auction.

 

Because starting in May ebay changed the final value fee structure. The FVF on auction listing is the same as BIN - 10% of the selling price (for non-stores).

 

Unless a seller is hoping for a bidding war on an item, there's just more incentive to list as BIN.

*can require immediate payment

*no waiting for an auction to end (and possibly not sell)

*more likely to sell the item faster if the pricing is correct

 

I think that if this keeps up it will kill ebay. Why would anyone ever put up an auction when they can price just what want? I just hate seeing everything listed as BIN and the prices are close to retail so why go through the hassle when I can just go pick it up at my local store? 


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#768 kodave   Huh. CAGiversary!   4388 Posts   Joined 7.3 Years Ago  

Posted 22 June 2013 - 07:15 PM

 

 

Anybody know what's up with eBay recently? Almost everything now is being sold as a BiN. Less than 10% of every item is auction.

 

Because starting in May ebay changed the final value fee structure. The FVF on auction listing is the same as BIN - 10% of the selling price (for non-stores).

 

Unless a seller is hoping for a bidding war on an item, there's just more incentive to list as BIN.

*can require immediate payment

*no waiting for an auction to end (and possibly not sell)

*more likely to sell the item faster if the pricing is correct

 

I think that if this keeps up it will kill ebay. Why would anyone ever put up an auction when they can price just what want? I just hate seeing everything listed as BIN and the prices are close to retail so why go through the hassle when I can just go pick it up at my local store? 

 

 

It would kill eBay if sellers don't learn their lesson. Eventually they will have to get more competitive with their pricing or continue to sit on their stock.




#769 TiKi2   CAGiversary! CAGiversary!   1034 Posts   Joined 12.8 Years Ago  

Posted 22 June 2013 - 07:42 PM

 

 

Anybody know what's up with eBay recently? Almost everything now is being sold as a BiN. Less than 10% of every item is auction.

 

Because starting in May ebay changed the final value fee structure. The FVF on auction listing is the same as BIN - 10% of the selling price (for non-stores).

 

Unless a seller is hoping for a bidding war on an item, there's just more incentive to list as BIN.

*can require immediate payment

*no waiting for an auction to end (and possibly not sell)

*more likely to sell the item faster if the pricing is correct

 

I think that if this keeps up it will kill ebay. Why would anyone ever put up an auction when they can price just what want? I just hate seeing everything listed as BIN and the prices are close to retail so why go through the hassle when I can just go pick it up at my local store? 

 

 

Unless it's a current gen game 9 times out of 10 you won't find it locally. By me all I have are gamestops, last retro store closed down a couple of years ago.



#770 lmz00   CAGiversary! CAGiversary!   2522 Posts   Joined 10.1 Years Ago  

Posted 24 June 2013 - 02:47 AM

I'll be honest. I don't pay high prices for my stuff on eBay. I try to lowball everything. I almost never pay anywhere close to what something is worth. I can't buy much anymore on eBay because everyone and their grandmother is now a fabulous entrepreneur who wants $30 for their copy of Xenogears. I don't think so.

Forgive them for not selling everything for $0.99 shipped. They don't know any better.




#771 DNukem170   I plan 3 times faster than other birbs! CAGiversary!   8664 Posts   Joined 10.7 Years Ago  

DNukem170

Posted 24 June 2013 - 02:52 AM

Usually whenever I post up an auction the initial listing is whatever I originally paid for it unless I got it super-cheap. Any movie with more than 1 disc will rarely be priced below $9.99 for me.


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#772 foster1887   CAGiversary! CAGiversary!   318 Posts   Joined 7.7 Years Ago  

foster1887

Posted 24 June 2013 - 06:59 AM

Had my first open case today from a buyer.  The item ended on the 2nd and the buyer received it on the 7th.  He opened up a case today stating that there is a hole  in the jewel case behind the cover art.  Told him just to return it for a refund.....unbelievable he had it for 2 1/2 weeks and then opens up the case.  How long does he have to return it?



#773 Cactuar777   Cubs Faithful CAGiversary!   147 Posts   Joined 3.3 Years Ago  

Cactuar777

Posted 26 June 2013 - 06:34 PM

I bought 2 copies of Fable for $7 total the other day. The guy contacts me today saying he only had one copy which he already shipped and eBay is messed up and keeps selling more. The dumbass has over 10 copies listed (minimum) and he can't figure out how to refund. Shitty thing is I can't open a case till July 17th. Looks like CS will be getting a call very soon.



#774 xtreme_Zr2   Mr. Sonny Crockett CAGiversary!   989 Posts   Joined 8.9 Years Ago  

Posted 26 June 2013 - 10:54 PM

What's his feedback score? If he's new, then maybe he's just taking your money, although I can't think of why someone would perpetrate a $3.50/game fraud.

 

Give him a minute. Or tell him if it's not refunded by the end of this week, then you plan on opening an item not received case (even if you can't do it until the 17th).  It may be an honest mistake, so don't condemn him too fast.


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#775 Cactuar777   Cubs Faithful CAGiversary!   147 Posts   Joined 3.3 Years Ago  

Cactuar777

Posted 27 June 2013 - 02:32 AM

What's his feedback score? If he's new, then maybe he's just taking your money, although I can't think of why someone would perpetrate a $3.50/game fraud.

 

Give him a minute. Or tell him if it's not refunded by the end of this week, then you plan on opening an item not received case (even if you can't do it until the 17th).  It may be an honest mistake, so don't condemn him too fast.

He's got 5 feedback and said he was relatively new to selling, but then why wouldn't he respond after I sent him a nice message explaining the refund process? You would think it would be somewhat of a priority, especially since the item is still for sale and people are still buying it. It's just weird. :/



#776 kodave   Huh. CAGiversary!   4388 Posts   Joined 7.3 Years Ago  

Posted 27 June 2013 - 05:03 AM

I'm tired of sellers using USPS Priority Mail bags and boxes to put into non-Priority Mail packaging as extra support. That stuff isn't free to use on just anything. And I've found it's obviously not a re-used piece of packing. The USPS is far from perfect but they provide extremely cheap rates compared to other private carriers. People need to stop taking a shit on them by misusing the packaging.




#777 247   . CAGiversary!   1519 Posts   Joined 5.9 Years Ago  

Posted 27 June 2013 - 10:52 PM

do they still provide tape when you use priority mail? i used priority mail recently and had to use my own tape and if i wanted priority tape to order online. i cant find the tape online, i think they only have it for express mail but not for priority.



#778 GBAstar   CAGiversary! CAGiversary!   9642 Posts   Joined 5.9 Years Ago  

Posted 27 June 2013 - 10:56 PM

I'm tired of sellers using USPS Priority Mail bags and boxes to put into non-Priority Mail packaging as extra support. That stuff isn't free to use on just anything. And I've found it's obviously not a re-used piece of packing. The USPS is far from perfect but they provide extremely cheap rates compared to other private carriers. People need to stop taking a shit on them by misusing the packaging.

 

 

I ordered something from pickyourshoes.com this week and it arrived via UPS in USPS priority mail packaging. I thought that was pretty scummy.



#779 DNukem170   I plan 3 times faster than other birbs! CAGiversary!   8664 Posts   Joined 10.7 Years Ago  

DNukem170

Posted 27 June 2013 - 11:09 PM

do they still provide tape when you use priority mail? i used priority mail recently and had to use my own tape and if i wanted priority tape to order online. i cant find the tape online, i think they only have it for express mail but not for priority.


Only for Priority and Express. Not for First Class.

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#780 skiizim   CAGiversary! CAGiversary!   9099 Posts   Joined 8.0 Years Ago  

Posted 27 June 2013 - 11:40 PM

I ordered something from pickyourshoes.com this week and it arrived via UPS in USPS priority mail packaging. I thought that was pretty scummy.

 

This happens all the time with all the carriers, I cant count how many times I've delivered something at work in FedEx packagins or USPS Express boxes. I know with UPS they aren't supposed to do that and if they get caught there account will get suspended.