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Best Online Customer Service 2012


Poll: Which online retailer had the best customer service in 2012? (1657 member(s) have cast votes)

Which online retailer had the best customer service in 2012?

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#31 palaeomerus   CAGiversary! CAGiversary!   158 Posts   Joined 7.1 Years Ago  

palaeomerus

Posted 01 March 2013 - 12:14 AM

Green Man Gaming. If you count digital.

#32 Bulrog   CAGiversary! CAGiversary!   118 Posts   Joined 7.0 Years Ago  

Posted 01 March 2013 - 12:15 AM

Amazon, they've always been good to me.

#33 lwhitit   CAGiversary! CAGiversary!   620 Posts   Joined 4.0 Years Ago  

Posted 01 March 2013 - 12:19 AM

Bestbuy

Backlog? What backlog?

Currently Playing:

Spoiler

#34 Tsel   The Dark Knight CAGiversary!   7117 Posts   Joined 4.9 Years Ago   Has been playing WWE 2K15
XONE

Posted 01 March 2013 - 01:32 AM

Amazon.

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#35 Jrittmayer   CAGiversary! CAGiversary!   662 Posts   Joined 6.4 Years Ago  

Posted 01 March 2013 - 01:32 AM

Amazon has generally been pretty good to me.

#36 Beatofficer   Swords don't run out of bullets. CAGiversary!   1444 Posts   Joined 4.9 Years Ago  

Posted 01 March 2013 - 01:34 AM

Amazon.

!San Francisco Giants 2010, 2012, and 2014 World Series Champions!

 


#37 Oregon   CAG Collector CAGiversary!   1916 Posts   Joined 5.2 Years Ago  

Posted 01 March 2013 - 01:38 AM

Amazon gave me a refund on an item before they even received it... Win.

#38 elessar123   "AT LAST, SIR TERRY, WE MUST WALK TOGETHER." CAGiversary!   10395 Posts   Joined 6.2 Years Ago  

Posted 01 March 2013 - 04:10 AM

Amazon, as always.

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#39 EJam3s01   I was born ready CAGiversary!   130 Posts   Joined 4.5 Years Ago   Has been playing Wolfenstein: The New Order
PS4

Posted 01 March 2013 - 05:44 AM

Amazon

#40 Madrocsz   It's a Trap! CAGiversary!   336 Posts   Joined 6.9 Years Ago  

Posted 01 March 2013 - 05:57 AM

namco bandai!

jk

amazon

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#41 Number83   ¡oɹq 'ʎɹoʇs ןooɔ CAGiversary!   10355 Posts   Joined 10.0 Years Ago  

Posted 01 March 2013 - 01:02 PM

Amazon

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Grammar: The difference between knowing your sh*t and knowing you're sh*t.


#42 jj5206   CAGiversary! CAGiversary!   946 Posts   Joined 8.3 Years Ago  

Posted 01 March 2013 - 02:34 PM

Amazon.

#43 groundskeeper   CAGiversary! CAGiversary!   1415 Posts   Joined 10.9 Years Ago  

groundskeeper

Posted 01 March 2013 - 02:58 PM

Amazon, Best Buy has been good to me this year as well.
CAG Not Found: Abort, Retry, Ignore?

#44 LlamaNinja   CAGiversary! CAGiversary!   128 Posts   Joined 3.3 Years Ago  

LlamaNinja

Posted 01 March 2013 - 10:35 PM

Amazon
Well this year I sent something to my old address by mistake and could not cancel it by the time I noticed. When I called amazon to see what they could do they gave me a full refund for it, so even though I hated their deals their customer service is still awesome.
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#45 mariodog   Has been playing Red Orchestra 2: Heroes of Stalingrad
PC

Posted 02 March 2013 - 01:11 AM

Amazon

#46 RiseFromYourGrave   Mighty Pirate CAGiversary!   169 Posts   Joined 4.0 Years Ago  

RiseFromYourGrave

Posted 02 March 2013 - 03:05 AM

Amazon. Not only is Tony awesome, but the normal CS is fast, and they fixed my problem, no questions asked.
Quaint Specs:
AMD Mobility Radeon HD 5650/Intel i7 720QM/6GB DDR3/Cool Stuff
Steam id: kiss.gandy

#47 ZeRoX99   CAGiversary! CAGiversary!   79 Posts   Joined 8.3 Years Ago  

Posted 02 March 2013 - 06:21 AM

Amazon

#48 beard_of_zeus   CAGiversary! CAGiversary!   344 Posts   Joined 5.7 Years Ago  

beard_of_zeus

Posted 02 March 2013 - 03:58 PM

Amazon has always been helpful, and continue to do so.
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#49 CrusherX   CAGiversary! CAGiversary!   151 Posts   Joined 5.2 Years Ago  

Posted 02 March 2013 - 05:09 PM

Amazon

What is this "play" you speak of? I thought these were nothing but decorative boxes to line my shelves with.

It's something I used to do a long time ago...then I found cag.


#50 DM1978   CAG since July 2005 CAGiversary!   1801 Posts   Joined 10.0 Years Ago   Has been playing Mortal Kombat X
PS4

Posted 02 March 2013 - 07:41 PM

Amazon

"By Grabthar's Hammer, what a saving." - Sir Alexander Dane(Galaxy Quest)

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(Formerly named _Retail Sucks_.)


#51 mitch079   It's an ILLUSION! CAGiversary!   8713 Posts   Joined 11.1 Years Ago   Has been playing BEYOND: Two Souls
PS3

Posted 02 March 2013 - 10:38 PM

Best Buy. They came through for me when a package was stolen from my doorstep and re-shipped it right away.

#52 mightymek   Welcome to the Gutter CAGiversary!   5191 Posts   Joined 6.2 Years Ago  

Posted 03 March 2013 - 02:07 PM

Amazon, always

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Scars of Life is back in 2013. As heard on the UFC!
New album A HEART STILL BEATS is out now!  Be sure to check us out on iTunes: http://itunes.apple....-life/id6136926


#53 ZombiesWorld   Would you kindly? CAGiversary!   564 Posts   Joined 3.8 Years Ago  

ZombiesWorld

Posted 03 March 2013 - 06:01 PM

Best Buys customer Service was awesome to me last year. So I'll have to go with Best Buy.
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8-) A CAG that plays his games 8-)


#54 raarar   With sexy results. CAGiversary!   569 Posts   Joined 6.5 Years Ago   Has been playing Super Mario 3D World
Wii U

Posted 03 March 2013 - 06:34 PM

Amazon!

#55 Yeloazndevil  

Yeloazndevil

Posted 03 March 2013 - 09:50 PM

Amazon

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Nintendo Network ID: Yeloazndevil


#56 EnchantedDaisy   CAG Veteran CAGiversary!   23 Posts   Joined 6.1 Years Ago  

EnchantedDaisy

Posted 04 March 2013 - 04:40 PM

Best Buy

#57 sonnyforple   CAGiversary! CAGiversary!   199 Posts   Joined 11.2 Years Ago  

sonnyforple

Posted 04 March 2013 - 07:32 PM

Gamefly. They have always paid return shipping if a game doesn't work, no questions asked.

#58 LordVila   Casterly Rock! CAGiversary!   2246 Posts   Joined 7.7 Years Ago   Has been playing Final Fantasy XIV Online: A Realm Reborn
PS4

Posted 04 March 2013 - 08:27 PM

Amazon

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#59 Drclaw411   I miss Cartoon Orbit CAGiversary!   3247 Posts   Joined 5.3 Years Ago  

Posted 04 March 2013 - 08:37 PM

Amazon and its not close. They may have slipped in the deals, but they are more than helpful in terms of customer service.

I preordered Epic Mickey 2 for PS3 for $10 off. Then the release date got changed to a Sunday. I didn't even know they were offering release date shipping for it, but now they couldn't. They emailed me letting me know my account was credited $5. Can't beat that.

#60 parKer   CheapyT Fan CAGiversary!   1083 Posts   Joined 8.4 Years Ago  

Posted 05 March 2013 - 10:36 PM

Amazon.

Whether by phone, online chat, or email, their CS has yet to disappoint me.
26.2 | 13.1

:ps3: Tomb Raider (MP only)
:ps3: PS+ IGC