If you were to give a positive score rating on a GS survey would the DM's still read the comment boxes?
I just had to go through a little ordeal with a local GS. One store had it on hold for me yesterday courtesy of the morning crew and when I arrived 30 minutes before closing the evening associate informed me that the mid-day associate had bought it. I told him how unhappy I was since the morning guy had placed it in the back for me and had my name on it. The guy tells me that he thinks there must have been some confusion between the morning and mid-day guys. His guess was that since I was looking for a "new" copy that the "converted to used" versions weren't going to be the same thinking that I wasn't going to want it anymore. WTF???
Anyhow, the evening guy offered to make the guilty employee come back again tomorrow and sell me the CE and as an alternative called almost every store in the area to find a backup. Luckily, he found one after calling 5 stores and so I decided to go there this morning to pick it up instead. I want to give the guy a good survey but I feel like the guilty employee should be neg'd for buying the CE that was on hold for me so my idea is to call him out on the comments but give a good overall score at the same time for the evening associate that rang up my trade in.
So I got my EE for $13 before discounts. Box was pretty beat up but that's expected given how long it's been out for. Price rang up automatically as I expected. For any of you guys that are worried about the price - just do it, and don't be timid about watching the credit card screen. If you get any other price, you either didn't pay attention to the kiosk or you didn't bother trying and let the employee scare you off.