This thread is purely out of curiosity and stems from a recent conversation with a friend.
When an item is returned to a store be it food, electronics or general merchandise, where does it go?
The friend said that food is never reshelved and sold. Depending on what the item is I guess that makes sense. But the next part really got me....
He also said that electronics and merchandise never hit the sales floor in that store again. It's all boxed up and sent off to a homebase location for the company who then process it and send it to either (a) other stores in the company or (b) send it to a closeout store that may or may not be owned by the parent company.
I don't really understand all of that or necessarily believe it. If that's the case why do stores such as Walmart & Target have all of those department labeled shopping carts behind their Customer Service counters that returned merchandise is put into? I know for a fact that I've seen employees walking around restocking those very items....especially after Christmas. He claimed there were basically Walmart outlet stores in small towns in the mid-west region that sell only returned merchandise for bargain prices. This goes for items returned with a legitimate receipt and also those without receipts. If a store accepts a return of any item they automatically lose money.
It seems that if it is an item the store still currently sells an it's in unopened/untampered with condition it could reshelved and resold then. It would only serve to cost the company MORE money to ship it off to be processed and redistrubuted to another store cutting into their overall profit margins.
So really just curious if anyone knows the truth regarding that stuff.