Does anyone have a phone number to reach live support?
Gotta say this is a new low for DR/Namco....
So I didn't receive half my order. I'm missing two pairs of shoes, two masks and a set of shot glasses. I contacted them asking if I should be expecting another shipment with the rest of the items and this is the response I got:
Dear [my name],
Thank you for contacting the Namco Bandai US Online Store.
We do apologize for the inconvenience.
Unfortunately, we cannot reship the missing items. It needs to be return
to us to process a full refund and place a new order again.
Maria Corazon C.
Namco Bandai US Online Store
Email ID: 27664635