My trade-in was accepted today, it says I got the promo, but when I add inFamous: SS to my cart & go to checkout it doesn't show the $10 discount. Anyone else getting this?
Got the same thing here, gonna place the order and try to get ahold of support.
Edit: Currently 'On Hold' in a chat window lol Seems like we may have to wait 24-48 hours to get an email and then the promotion will apply. This sucks for anyone wanting to get Dark Souls 2 since it went out of stock. Might still work on the Collector's Edition which is in stock but is NOT release day delivery unless you were one of the first to preorder it. Namco is doing 2 runs of the CE and apparently the first run sold out back in early Nov.
Edit: They applied a $10 coupon to the order manually which actually put my order in the negative. They said this will go back on the account as a gift card.
Here is the transcript of the chat for any impatiently wondering how to go about this. http://pastebin.com/rFviMFUN