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Win 8.1 Update 1

PC Windows 8.1 error

#1 eulogywerd21   Jesus wept CAGiversary!   3220 Posts   Joined 9.4 Years Ago  

eulogywerd21

Posted 11 April 2014 - 04:38 AM

Is anyone else having issues updating 8.1, specifically KB2919355? I've tried all the fixes that M$oft suggests, to no avail. The error code I get most often is 80073712. Nothing seems to work, not even manually installing the update. I guess it's just typical Windows bullshit. Figures.



#2 Megazell   Linux Gamer CAGiversary!   5388 Posts   Joined 8.8 Years Ago  

Megazell

Posted 11 April 2014 - 08:43 PM

Windows bullshit is pretty easy to avoid these days.

 

That error is quite common right now. I've gotten more than a few calls asking me to fix or address it. So far it's all in M$ hands.



#3 Motoki   Big Fish Grandma CAGiversary!   16774 Posts   Joined 7.1 Years Ago  

Posted 14 April 2014 - 03:41 PM

Did you ever get this sorted? Apparently next month if you don't update to 2919355 Microsoft will stop providing updates and patches for you.

 

Supposedly, 2939087 has been released to address the problems installing 2919355 though I didn't have that issue personally so I can't confirm if it fixes it.



#4 s0undwav3   Report Lazerbeak! CAGiversary!   430 Posts   Joined 14.7 Years Ago  

Posted 16 April 2014 - 10:03 AM

Yes, I solved it by doing a fresh install of Windows 8.1 and letting it do a repair.  After that, I was able to download the required KB and then install.



#5 eulogywerd21   Jesus wept CAGiversary!   3220 Posts   Joined 9.4 Years Ago  

eulogywerd21

Posted 21 April 2014 - 06:31 AM

Sorry, I forgot all about this thread. Yes, I did get it fixed and didn't have to, nor would I, reinstall my OS to do it. I'll search my history and post the solution once I find it.

#6 eulogywerd21   Jesus wept CAGiversary!   3220 Posts   Joined 9.4 Years Ago  

eulogywerd21

Posted 22 April 2014 - 04:35 AM

K. These are the steps I went through, after trying nearly everything else.

 

  1. Download offline installers:
    http://www.microsoft...s.aspx?id=42335
  2. Fix Windows Update:
    http://support.micro....com/kb/971058/
  3. Scan Windows system components:
    sfc /scannow
  4. Remove KB2919355 package:
    dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
  5. Clean up the WinSxS folder:
    dism /online /cleanup-image /startcomponentcleanup /resetbase
  6. Clean up disk with system files remove:
    cleanmgr.exe
  7. Restart computer
  8. Run offline installer:
    Windows8.1-KB2919355-x64.msu

 

Here's where I found this info: http://answers.micro...c75919d?page=42

 

And, those are commands run as Administrator. Maybe this will help someone else.