Microsoft Xbox 360 - 4GB S - Black (L9V-00001) - $101 (good, no controller)
Model: L9V-00001 SKU: 9267058
Microsoft Xbox 360 - 4GB S - Black (RKB-00001) - $293 (good, no controller)
Model: RKB-00001 SKU: 1162184
Are they scanning the box UPC? Scanning the console? Entering it in manually? Are you guys doing anything special to get them to enter in the RKB-00001 model ($293) instead of the L9V-00001 model ($101)?
The put in the code in the back of the xbox console, my best buy didn't scan anything it was all manual