I need some help. What can I do if I have items that show up if you search for their names, but that don't show up if you search for their UPC? It's a couple of movies - Searching Amazon for their UPCs does nothing, but searching for their titles does, and they have high trade-in values.
You can send them in and hope for the best, but the UPC not working isn't a good sign. Did you try each UPC after setting the category to Movies & TV?