Anyone Know How GameStop's Saved Trade Values' Work?

Marbles

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Does anyone know how Gamestop's save Trade value's work?

A few weeks back I noticed an item I had just bought digitally was worth around $30 trade-in at Gamestop according to the App on my Android devices.

So, I saved the trade and went in.

The disc was in perfect condition, but they were only offering around $23-24 for it in store credit with PUR membership bonus. The work assured me I was getting the full value since my disc was like new and in pristine condition.

I showed the workers my app, and saved trade value, but they had no clue how to access the save value in store.

When I got home, I checked the Gamestop website and it said the $23-24 with PUR Trade in Value, while the App still said $30 and my value was saved at $30.

So, there was a descrpency here and the workers at my store have no clue to access such information and deals for trade ins.

The reason I'm asking, I'm clearing out some games I recently purchased digitally on the multiple sales and wanted to know incase this BS happens again.

Thank you all in advance!

 
Saved trade values are only guaranteed on the day you saved it.
Yea, and that's exactly what I am getting at.

I saved the trade not even 30min-1hr before I left to Gamestop.

I was even able to show them on my phone/tablet the ammount I had saved, and that it was current.

When I got home, my trade was still saved at that price and all Gamestop Aps were showing the game as $30 trade in

WHILE the website and in-store lookup showed it at the lower price...

But, I had the higher price locked in.. and none of the workers knew how to access it.

 
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