This is just a warning to everyone using the Xbox One. There is a bug/glitch that is causing the Console to be formatted after a system update patch.
While watching a video on the Xbox One, I was prompted to install a 2GB patch.
I installed the patch, and the console reset.
After the reset, I was given a screen telling me to hit the XBOX button on my controller..... the system then went into the first time start up procedures...
The patch had formatted my HD back to it's factor default state and I now have to download all my games and APPs all over again.
I immediately contacted Microsoft, apparently it's a known problem. So known that even the admin I was talking to told me it has happened to her
Vannesa M: at 19:08:17
You're fine! No worries. And unfortunately there is no way to tell when it will happen but I myself had experienced the same thing at one point and I'll be honest it was a pain but I was able to download everything again! I'm sorry you've had to experience the same issue :/
She assured me all my saves will have been backed up by Xbox Live, but I still have to redownload all of my programs and data again. This just seems ludicrous that they not only have a known bug that formats the system but that they haven't fixed said bug yet....
There is even a Reddit dedicated to it.