The problem with not getting tracking info after a month of getting a shipping email is the average fucking customer has no clue if the order is lost somewhere in the mail system. And yes, this has actually happened with one of my LRG orders. So I can understand the concern, especially if you have hundreds of dollars tied up in the order.
This is 100% a legit issue, and should be addressed to LRG CS, as no one here is going to be able to help outside of stating our own personal experiences. 1-2 weeks wait past getting tracking is normal for me, where some others have had it take longer, either way, no one here works at LRG, so why would this be the place to ask questions, if said persons don't like the answers given?