I think you're talking about limited pre-order vs open pre-order for a limited window. I can't recall the last LRG release that wasn't a pre-order. The only difference is whether you have a month to pre-order or until their quantities sell out. But, the days where we'd order on a Friday and have the product in 1-2 weeks are gone. Everything is a fully paid up-front pre-order and those pre-orders come with guesstimates as to when they might arrive. I'm not complaining - I know this when I order. But, if someone takes their dates seriously, I can see why they might be disappointed.
I remember when there was talk of them having a batch of "Golf Story" for the Switch ready to ship for the first people that ordered. I ordered right away and..... nothing. I forget how long before those shipped, but it wasn't quick.
And when people keep mentioning their page where they list updates.... look, that's great and all, but I have no idea why it's up to the consumer to seek out the updates rather than LRG sending out updates (something else they used to do every once in a while). Is it that hard when something misses the original estimated shipping time frame to send out an update specific to that game to the customers that ordered?
None of this really bothers me, but I can see why some are frustrated. I am so patient when it comes to their product that sometimes I wonder why I even bought it. Going through my open orders is like taking a trip down memory lane... except for when I can't even remember! "Headlander" finally shipped! Woo hoo! WTF is "Headlander"?
You're correct, I was using the term loosely. I agree with you that a regular e-mail is superior to updating some list on their website that most people never look at. Unfortunately, they tried to do that for a while and people complained that they were sending too much mail. It's fine to be frustrated and all of us have experienced disappointment with LRG over the past three years. It's just that the discussion of LRG as a business has been done over and over and over again and there is literally nothing new that can be said. As such, I believe it's time to get both of the threads back on track so we can actually share relevant information.