So as someone who has nothing better to do but read 124 page court documents, this is what I gathered from what happened today:
-You have until 4/20/2018 to return anything bought prior to liquidation following the return policy in place before liquidation started.
-They will not let you return and rebuy items for the liquidation discount under the return period for things bought before 3/23/18.(I assume some of you could get lucky if you get someone who doesn't care anymore)
During liquidation, you have 21 days to return a defective item from date of purchase, and only if defective. Taking this one off, I haven't seen an official store document saying this is true, just the court document.
and Reward Money are accepted until 4/20/18, and the giraffe is keeping your cash after that. He also says you can't pay out a gift card for cash either, because he really likes his greens.
- Turns out the last day to use Reward Money was 3/22/18, which was not what anything I had seen before seemed to imply.
-No coupons are usable anymore, be it store, vendor, or rewards coupons.
-If for some reason you had a layaway, you will be notified within 7 days and have 21 days to pick it up or get the deposit back. If you don't, Geoffrey gets to keep your money.
-If you know someone who had a baby registry and expected a gift card from the "endless earnings" program, they're probably not getting it.
-If you have a Toys R Us store credit card, the court documents say this: "Synchrony Bank has no obligation to finance the sale of any goods or services in connection with Store Closings and Sale". I would assume you shouldn't count on using it to buy stuff. The new customer FAQ they put up says you should be able though.
-While employees were notified they were only guaranteed pay through May 14th, the court document implies some stores could be open until June 31st, or likewise, close earlier than May 14th (employees still get paid either way if that happens).
-Sales start 3/23/18, with most discounts at 10%. Some things will not be discounted (Nintendo Switch product, Lego).
-Checks are no longer accepted as of 3/21/18.
-The Toys R Us Credit Card 10% Thursdays discount is no longer available.
-No more price matching.
-Babies R Us online orders are taking a very long time, but will get their stuff according to the official FAQ. Use online ordering at your own risk, I guess.
-Assembly services are no longer available, gotta build that bike, power wheels, pillow fort, or swingset on your own (or bribe someone with cold beverage of choice).
Maybe someone would like to toss this in the first post, or move it into a whole new TRU liquidation thread.
I realize the gift card thing seems to be conflicting with the previously noted information that indicated 30 days from March 15th, but today's document seems to imply it starts from the start of their "wind down order" which became effective March 20th. Don't expect some merchandise to be available for sale, as some product is not technically owned by TRU itself, such as NECA toys, Pokemon/Yugioh/Sports/etc. cards, and I believe American Greetings as well (Pokemon cards are already removed from my local store). Companies also have the right to not give anymore product to TRU, and may even ask for it back if it already made its way to them. I'll post more if anything comes up, and if anyone gets a Geoffrey costume, post some pictures and hijinks.
OFFICIAL TRU FAQ:
EDIT: New information added on 3/23/18, some things are crossed out due to changes.