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Gamestop Discussion (FAQ in 1st post)


#1291 Smithers123  

Smithers123

Posted 15 November 2017 - 02:07 AM

Just wanted to say the GS customer service number is a f***ing joke. Told me estimated wait time was 15 minutes been waiting for about 20 mins still haven't gotten through.

No email support and they took off the chat support. I will be filing a claim on BBB. Any holds for trade credit/gift card should not be held if an order is cancelled

#1292 ubiquetous  

ubiquetous

Posted 15 November 2017 - 02:08 AM

Thanks guys I’ve been playing it super safe apparently


Also does anyone know if GameStop’s holiday period has started???

Today I was told 1/14/2018. And remember if the seal is broken it's used. So if you plan on returning a new item as new don't break the seal. I figure that's pretty obvious to most people, but apparently the associate had to remind me.

#1293 ubiquetous  

ubiquetous

Posted 15 November 2017 - 02:12 AM

Just wanted to say the GS customer service number is a f***ing joke. Told me estimated wait time was 15 minutes been waiting for about 20 mins still haven't gotten through.

No email support and they took off the chat support. I will be filing a claim on BBB. Any holds for trade credit/gift card should not be held if an order is cancelled

Below is real time picture of your gamestop cs call getting routed.0c593f841598c45e114bb383635d0c0a.jpg14506218dfd8f4f54d3c45a7e8f68afc.jpgabf0561a0f18ff2f6035c83576c8111f.jpg

#1294 purbeast   CAG Veteran CAGiversary!   727 Posts   Joined 12.2 Years Ago  

Posted 15 November 2017 - 02:35 AM

I didn't see anything about this in the FAQ and am not sure if this is even allowed here so let me know, but can I purchase something at Gamestop using someone elses Power Up Rewards number?  And just get that person the credit and stuff?

 

The reason I ask is because I rarely shop at Gamestop, however I see that Pro and Elite PUR members can get $30 off of the Turtle Beach headset I'm looking to purchase, and was just wondering if I could just use someone elses for that one purchase.  Like do they check ID or anything?

 

I guess I could also purchase Pro PUR for $15 and I'd still save $15, but it would be nice to save $30 and then I could help someone else out by getting them the rewards points for the purchase.



#1295 ihadmail   Banned Banned   1038 Posts   Joined 3.2 Years Ago  

ihadmail

Posted 15 November 2017 - 02:52 AM

I didn't see anything about this in the FAQ and am not sure if this is even allowed here so let me know, but can I purchase something at Gamestop using someone elses Power Up Rewards number?  And just get that person the credit and stuff?

 

The reason I ask is because I rarely shop at Gamestop, however I see that Pro and Elite PUR members can get $30 off of the Turtle Beach headset I'm looking to purchase, and was just wondering if I could just use someone elses for that one purchase.  Like do they check ID or anything?

 

I guess I could also purchase Pro PUR for $15 and I'd still save $15, but it would be nice to save $30 and then I could help someone else out by getting them the rewards points for the purchase.

If you want to get the discount and your friend get the points, just give your friend's phone number when you make your purchase.

 

I make purchases on my GF account all of the time. Some stores even ask me if I"m buying for me or for her when I go to check out. 



#1296 purbeast   CAG Veteran CAGiversary!   727 Posts   Joined 12.2 Years Ago  

Posted 15 November 2017 - 03:07 AM

If you want to get the discount and your friend get the points, just give your friend's phone number when you make your purchase.

 

I make purchases on my GF account all of the time. Some stores even ask me if I"m buying for me or for her when I go to check out. 

Gotcha.  Well I guess what I was getting at, is does anyone on this forum want to let me use their Pro/Elite rewards account and you in turn will get the $30 purchase points towards your account :)



#1297 kross036   Going home to be a family man. CAGiversary!   238 Posts   Joined 10.9 Years Ago  

Posted 15 November 2017 - 03:08 AM

I didn't see anything about this in the FAQ and am not sure if this is even allowed here so let me know, but can I purchase something at Gamestop using someone elses Power Up Rewards number?  And just get that person the credit and stuff?
 
The reason I ask is because I rarely shop at Gamestop, however I see that Pro and Elite PUR members can get $30 off of the Turtle Beach headset I'm looking to purchase, and was just wondering if I could just use someone elses for that one purchase.  Like do they check ID or anything?
 
I guess I could also purchase Pro PUR for $15 and I'd still save $15, but it would be nice to save $30 and then I could help someone else out by getting them the rewards points for the purchase.


Typically they only require Id for trades. Shouldn't really be an issue to use a friend's account.

#1298 purbeast   CAG Veteran CAGiversary!   727 Posts   Joined 12.2 Years Ago  

Posted 15 November 2017 - 04:43 AM

I could

Sure if you wouldn't mind that would be cool.  Shoot me a PM.  I may try in store first and see if they let me so I can just get it tomorrow, and if that doesn't work I'll just do it online.  I think for store I may need phone # but online it's the actual rewards number.



#1299 agardini   CAG Veteran CAGiversary!   81 Posts   Joined 10.9 Years Ago  

agardini

Posted 15 November 2017 - 05:22 AM

Today I was told 1/14/2018. And remember if the seal is broken it's used. So if you plan on returning a new item as new don't break the seal. I figure that's pretty obvious to most people, but apparently the associate had to remind me.


What if you buy a "new" game from them that doesn't have the seal on it? It is game stop after all.

#1300 Kurosaki-san   Steelbook Collector CAGiversary!   1419 Posts   Joined 11.4 Years Ago  

Kurosaki-san

Posted 15 November 2017 - 05:44 AM

Text GAMESTOP30 to 46787 gets you a code for extra stacking 30% when buying COD WWII

 

Thanks for this bro, ended up walking out with $404 after COD purchase lol.



#1301 isaac clarke   CAGiversary! CAGiversary!   55 Posts   Joined 10.3 Years Ago  

isaac clarke

Posted 15 November 2017 - 06:33 AM

Patiently waiting for this week’s and Black Friday ad to be revealed....

#1302 phxsuns14  

phxsuns14

Posted 15 November 2017 - 06:39 AM

Patiently waiting for this week’s and Black Friday ad to be revealed....

Right? I'm honestly hoping for a 50% trade in or some type of b2g1



#1303 inkcil   Banception...Baseball Ban in a Best Buy CAGiversary!   1491 Posts   Joined 14.8 Years Ago  

Posted 15 November 2017 - 08:28 AM

add still not up...we'll see what the morning brings. 



#1304 HappySnappy  

HappySnappy

Posted 15 November 2017 - 09:10 AM

add still not up...we'll see what the morning brings. 

it's either so bad they're embarassed to show it, or so good that they had so much on sale that it took them so long to make the bf ad... we all know which one it probably is



#1305 ihadmail   Banned Banned   1038 Posts   Joined 3.2 Years Ago  

ihadmail

Posted 15 November 2017 - 10:47 AM

What if you buy a "new" game from them that doesn't have the seal on it? It is game stop after all.


They place a big ass sticker over the seam to "seal" it again maintaining that its new.

#1306 ihadmail   Banned Banned   1038 Posts   Joined 3.2 Years Ago  

ihadmail

Posted 15 November 2017 - 10:48 AM

Patiently waiting for this week’s and Black Friday ad to be revealed....

  

Right? I'm honestly hoping for a 50% trade in or some type of b2g1

  

add still not up...we'll see what the morning brings.

  

it's either so bad they're embarassed to show it, or so good that they had so much on sale that it took them so long to make the bf ad... we all know which one it probably is


They're having to make new ads because of cancelling the power pass program, which was advertised in both apparently.

#1307 ubiquetous  

ubiquetous

Posted 15 November 2017 - 11:12 AM

What if you buy a "new" game from them that doesn't have the seal on it? It is game stop after all.

Yeah they do sell those. Personally I wouldn't do the transaction. Especially if it is an actual gift. On the other hand, there are circumstances where I would take one of those opened-new games, but 0 of those scenarios involve a return.


They place a big ass sticker over the seam to "seal" it again maintaining that its new.


And this. They've also used these clear cellophane sleeves w/ self-adhesive that are sized for game cases on opened new games.

#1308 Royal High Knight   CAG's #1 Knucklehead CAGiversary!   5432 Posts   Joined 10.1 Years Ago  

Royal High Knight

Posted 15 November 2017 - 12:30 PM

Text GAMESTOP30 to 46787 gets you a code for extra stacking 30% when buying COD WWII


So for pro members, we can get 60% for all games traded towards COD WW2?

#1309 TheGuido   CAGiversary! CAGiversary!   435 Posts   Joined 12.1 Years Ago  

Posted 15 November 2017 - 12:38 PM

So for pro members, we can get 60% for all games traded towards COD WW2?


50%

#1310 Royal High Knight   CAG's #1 Knucklehead CAGiversary!   5432 Posts   Joined 10.1 Years Ago  

Royal High Knight

Posted 15 November 2017 - 01:13 PM

50%


Its already 30% for pro members, and 40% for elite members. What am I not seeing?

#1311 ihadmail   Banned Banned   1038 Posts   Joined 3.2 Years Ago  

ihadmail

Posted 15 November 2017 - 01:29 PM

Its already 30% for pro members, and 40% for elite members. What am I not seeing?

It's 10% for pro and 20% for elite.
It's 30% combined for pro/specific game boost (10%+20%), 40% combined for elite/specific game boost (20%+20%). AKA "get an EXTRA 20% for trading toward a new game"

Since promotions don't stack the BWW code is 40% for pro/bww combined (10%+30%) and 50% for elite/bww code (20%+30%) aka "get an extra 30% when using the BWW code for COD"

You either get the 20% extra for trading toward an advertised game, or you get the 30% extra for using the BWW code, not both.

#1312 gamerdad101  

gamerdad101

Posted 15 November 2017 - 01:32 PM

Its already 30% for pro members, and 40% for elite members. What am I not seeing?


The rest of the thread.

#1313 srac84  

Posted 15 November 2017 - 01:45 PM

So how does the bonus work is it 50% extra for elite for the base value ?

#1314 ubiquetous  

ubiquetous

Posted 15 November 2017 - 01:58 PM

So how does the bonus work is it 50% extra for elite for the base value ?

Yes. For example mk8 on switch is $30 base TIV. If you're elite and you use the bww cod code, mk8 trades for $45.

#1315 srac84  

Posted 15 November 2017 - 02:19 PM

Yes. For example mk8 on switch is $30 base TIV. If you're elite and you use the bww cod code, mk8 trades for $45.

thanks!



#1316 srac84  

Posted 15 November 2017 - 02:20 PM

the ad is taking forever to be uploaded..



#1317 ubiquetous  

ubiquetous

Posted 15 November 2017 - 02:22 PM

the ad is taking forever to be uploaded..

See post #1360 above.

#1318 Inferno700  

Inferno700

Posted 15 November 2017 - 02:53 PM

New ad is up.

https://m.gamestop.com/pages/weeklyad

#1319 Royal High Knight   CAG's #1 Knucklehead CAGiversary!   5432 Posts   Joined 10.1 Years Ago  

Royal High Knight

Posted 15 November 2017 - 02:57 PM

It's 10% for pro and 20% for elite.
It's 30% combined for pro/specific game boost (10%+20%), 40% combined for elite/specific game boost (20%+20%). AKA "get an EXTRA 20% for trading toward a new game"
Since promotions don't stack the BWW code is 40% for pro/bww combined (10%+30%) and 50% for elite/bww code (20%+30%) aka "get an extra 30% when using the BWW code for COD"

Wasnt there a promo for 20/30/40% towards COD or did that end on release day? My assumption with the bww code was that it stacked with that promo. Honestly ever since the inclusion of Elite, I haven't paid much attention to this thread.

#1320 srac84  

Posted 15 November 2017 - 02:57 PM

ad sucks, but the xbox one x extra 40% is only for games right now for consoles? :p