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Beware the 20% off code for 100 Uplay points.


#1 majorscud   CAGiversary! CAGiversary!   249 Posts   Joined 13.5 Years Ago  

Posted 17 October 2017 - 05:08 AM

I was looking at AC: Origins on Uplay and saw a 20% off code for 100 Uplay points. I decided that I would go ahead and use it for AC: Origins standard. I buy the code, apply it, and get an error. I try again and same error. I try with another game I have been planning to preorder (Far Cry 5). Nope! I contact customer service and get a rude rep that tells me to read the fine print and disconnects from me twice. Evidently they hide the fact that the coupons don't work on pre-orders in the fine print when you exchange the points, even though they advertise the codes on unreleased games. I just wanted my 100 Uplay points back, but they refused.
 
Buyer beware when it comes to Uplay.
 
If I put this in the wrong forum I apologized mods and please delete.


#2 Dbo2700  

Posted 17 October 2017 - 05:16 AM

Yes. They are terrible.

During the last Free Weekend for Rainbow 6 Siege, they advertised that if you bought it during the week after (on sale for half price) then you would get a $25 credit. I purchased. Never received my credit. After talking to customer service they let me know that I was supposed to purchase from the Ubisoft store and not on PSN. The email/ad never specified that.

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#3 Komentra   (╯°□°)╯︵ ┻━┻ CAGiversary!   2862 Posts   Joined 5.7 Years Ago  

Posted 17 October 2017 - 05:19 AM

In other words, just like everything in life. Read all the details.

Also wrong forum.


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#4 miyamotorola   I have mild to moderate eczema CAGiversary!   3143 Posts   Joined 4.5 Years Ago  

miyamotorola

Posted 17 October 2017 - 09:21 AM

:D it's always buyer beware when ubisoft is involved.

#5 shanafan_cag   XBL / PSN / NNID: shanafan CAGiversary!   384 Posts   Joined 4.6 Years Ago  

shanafan_cag

Posted 17 October 2017 - 10:10 AM

Sorry for the frustration, OP. I had to ask Ubisoft about this too. I noticed the fine print before I spent the 100 points. I guess it’s not valid in NA, only in the UK.

https://imgur.com/gallery/drRee

#6 stringycupps1  

stringycupps1

Posted 17 October 2017 - 10:57 AM

In for 5



#7 Larry Davis   It's All Smooth Sailing From Here On Out CAGiversary!   2336 Posts   Joined 2.9 Years Ago  

Larry Davis

Posted 17 October 2017 - 01:54 PM

Yes. They are terrible.

During the last Free Weekend for Rainbow 6 Siege, they advertised that if you bought it during the week after (on sale for half price) then you would get a $25 credit. I purchased. Never received my credit. After talking to customer service they let me know that I was supposed to purchase from the Ubisoft store and not on PSN. The email/ad never specified that.

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I think this was specifically the starter edition too, so you dodged a bullet anyway. That thing's a huge ripoff.



#8 Dbo2700  

Posted 17 October 2017 - 04:09 PM

I think this was specifically the starter edition too, so you dodged a bullet anyway. That thing's a huge ripoff.

And I was okay with that. My plan was to just buy the season pass with the credit. The half off sale was on all platforms. They knew what they were doing if you ask me. They tried to keep that detail vague.

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#9 EpicLootsCA   "Basking in your hatred... Feels quite nice." CAGiversary!   72 Posts   Joined 1.7 Years Ago  

EpicLootsCA

Posted 17 October 2017 - 05:48 PM

Sounds bad, anyone reporting to BBB?

ERGOPROXY-DECAY.png

 

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#10 shanafan_cag   XBL / PSN / NNID: shanafan CAGiversary!   384 Posts   Joined 4.6 Years Ago  

shanafan_cag

Posted 17 October 2017 - 06:26 PM

Sounds bad, anyone reporting to BBB?

Why? The fine print says it's not valid on prepurchases and new releases.



#11 dogwitch  

dogwitch

Posted 17 October 2017 - 06:47 PM

yeah i bought the gold edition of siege. online and yet it still showing i need a disc. i called big m and they said to call ubsoft... i got no where with them.



#12 6er   Hoping "The Wall" has Gold doors CAGiversary!   2786 Posts   Joined 8.2 Years Ago  

Posted 17 October 2017 - 07:37 PM

Is their store run by Digital River? If so, I don't think they could ever get enough complaints for anyone to care. See Samsung trade in scam.

772836.png


#13 EpicLootsCA   "Basking in your hatred... Feels quite nice." CAGiversary!   72 Posts   Joined 1.7 Years Ago  

EpicLootsCA

Posted 17 October 2017 - 08:20 PM

Why? The fine print says it's not valid on prepurchases and new releases.


Oops I was referring to the Free Weekend for Rainbow 6 Siege, they advertised that if you bought it during the week after (on sale for half price) then you would get a $25 credit. Those who purchase thru PSN store got no credit because purchase must be from the Ubisoft store and not on PSN. The email/ad never specified that.

ERGOPROXY-DECAY.png

 

--- Click Above for something amazing ---


#14 FoxAssGamer   Better Than You CAGiversary!   19813 Posts   Joined 11.7 Years Ago  

Posted 17 October 2017 - 08:31 PM

Oops I was referring to the Free Weekend for Rainbow 6 Siege, they advertised that if you bought it during the week after (on sale for half price) then you would get a $25 credit. Those who purchase thru PSN store got no credit because purchase must be from the Ubisoft store and not on PSN. The email/ad never specified that.

Starter edition is still not worth it so you dodged a bullet anyway.  The SP only unlocks the new operators.  With the starter you have to pay a ton more renown per regular operator you unlock, which is really unreasonable.  It's like F2P grindy.  Worth it to just buy the regular on sale. 

 

 

Also, does this Ubi coupon work on New Releases?  Then this guy could buy ACO when it comes out.  I was going to get one but someone told me it doesn't stack on sales so it was a no go for me. 


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#15 majorscud   CAGiversary! CAGiversary!   249 Posts   Joined 13.5 Years Ago  

Posted 17 October 2017 - 08:44 PM

I finally got Ubisoft support to do something by tweeting at them. I got my points refunded. I guess I'll still buy AC:Origins, but I'll go through Green  Man Gaming.



#16 limelight022  

limelight022

Posted 18 October 2017 - 02:29 AM

People still buying Ubisoft games...chumps. 



#17 Dbo2700  

Posted 18 October 2017 - 11:30 AM

Oops I was referring to the Free Weekend for Rainbow 6 Siege, they advertised that if you bought it during the week after (on sale for half price) then you would get a $25 credit. Those who purchase thru PSN store got no credit because purchase must be from the Ubisoft store and not on PSN. The email/ad never specified that.

This is exactly what I'm referring to. Such a rip off. I would have purchased through the store had they said that in the email.

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