I received an email from Best Buy yesterday. It stated that they are canceling my GCU account for violation of terms of service. Alongside that, and this is the WORST part - my rewards account gets forfeited.
I spend $5,000 a year at Best Buy. No joke. $5K easy. I buy video games, appliances, TVs, gadgets - you name it! I buy it.
I accumulate hundreds of dollars of points a year. ALL GONE. I am at ZERO ZERO ZERO again. I called Best Buy Elite number to find out a little more about why I get blacklisted and here the jist of what we talked about:
I purchased way too many copies of the same game over the duration of my GCU membership. I know the limit is 3 copies per game, per year, per system or something like that. It was a chance I took, and financially, it worked out for me in the end. 20% off hard to find games, collector editions, etc - it was very lucrative for me.
The nice lady gave me a run down of my history of purchases that violated the terms. I will not disclose that here, because I do not need hate messages, being blamed for this and that, etc.
Lastly, she said that Best Buy is enforcing the terms now on GCU because the program has ended and their top priority is to phase it out ASAP. So you if you still have an active GCU, please do not violate the terms. They are looking to gun you down.
I hope this is a lesson for those who still have GCU - enjoy it while it lasts. They are watching and they will take it away from you, along with your Elite Status, reward points, and such. Also, as a random side note, all my preorders I made while still active with GCU are still there and the GCU discount is still reflected. So only time will tell if those orders will be fulfilled.
Good luck to all of you with GCU.