I would not be surprised at all if GameStop has some funky book keeping. They do sell open as new, so used as new is not a far stretch and really just semantics. If they do make more selling things pre-owned, why not sell their opened display copies as pre-owned too to finally solve that service issue? They obviously convert new to pre-owned fairly often, either to sell at a markup, or more often when they want to clear out inventory of a particular game. Like when people mention a particular game was recently converted to pre-owned. I guess that would be more difficult to deal with a few copies per store than just a bunch of the same game in bulk, and probably has to do with their accounting for how they obtained the inventory?
As another side note, I could be wrong, but one thing I noticed…if you ever get a game case where one or two edges are a little bit shaved with white fuzzy shaving residue, I think that is from whatever machine they use to open up new games in bulk. It doing a poor job of it on some edges. I’ve only ever noticed it with PS4 games. Never with a new game, and most often when it’s preowned coming like new from GameStop.
The associates talking about selling my used game as new were pretty clear. When I said I wanted to do the G2L trade in, they started talking about all the details, hemming and hawing about if they could do it or not, discussing whether it was still valid on Sunday, that they thought it was over. Took my receipt and started to “read” some of the fine print at one point reciting the terms from memory though, because I checked my receipt for any terms or the trade code prior, there were none. While reciting their memorized terms they said, yeah, ended Saturday, but pretended to be reading that from the receipt, pointing at nothing on it…l did notice terms in their weekly ad at the front door though, brought that up and the G2L code that Alex posted (thanks!). They said they would give it a try, and were surprised to find it worked and I got my full credit, but that it was ok because they can sell it as new.