God I hate this company. I'm trying to use a $25 off online coupon from a canceled order...I'm elite pro and I'm still getting charged $10 shipping for a $35 game. 1/3 the price of the game? Really? Tried adding to the order, no dice. Tried doing pick up at store but the website says it's mandatory to add a GPG to the game if store pickup is chosen...and coupons seems to be disabled for that option. How in the hell are they still in business. /rant
It's been reported in the past but $25 online cert coupons don't work on anything (never worked/error). GS never fixed the problem so you will have to call CS and get your points back.