Frankly, i cannot fathom why anyone would purchase anything from gamestop, knowing how awful the website it, how likely it is that they will get a piece of trash sent to them and how hard it world be to return anything.
Since lockdown, I bought a red/blue switch, animal crossing NH, switch pro controller, link enhanced controller, joy-con charger, Persona 5 Royal. Everything came fast and brand new.
Only issue I had was calling to get certs switch to points (2 hours) and my Persona 5 came in a padded envelope that had tracks on it from what looked like a cart ran over it.
I used the app and website and used numerous gift cards, points and certs.
Granted I bought new release games. Not ones that have been out awhile, so less likely to get a open copy.
I got a like new Zelda Wii U with games on it a 32 GB ipod touch red that was mint and many more things in the past too.
I would be worried buying used with the stores not open though.