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Target Clearance Thread XXIV


#2641 The Masked Heel  

The Masked Heel

Posted 27 July 2020 - 11:17 PM

Non-clearance related, but Target related post incoming:

 

Had an unpleasant experience at Target earlier. I decided to return Iron Man VR I got a couple of weeks ago, because I decided to just wait on the game until it hits sub-$30. I get to the CS counter and the girl looks at the game and then said "I have to get a manager". I looked at her confused and she was like "We've had issues with game returns lately and they need to be approved by a manager first." Okay. So, I waited for a manager and one comes over and she thoroughly inspects the game. I mean, she checked EVERY corner and side to try and find the slightest imperfection on the wrapping. She finally approves the return.

 

Fast forward about 5 minutes when I'm looking in the games for any possible clearance deals (zero) and the manager comes up to me with the Iron Man VR game opened and she goes "just to let you know, from now on we will be unable to do any video game returns. We've had people coming in with fake copies to return. If you get a fake copy, you will have to contact Microsoft or Sony from here on out. We've been in contact with prosecutors over this." She shows me the disc and it looks normal to me and she explains the inner ring on the games are blank, which this one was clearly not blank.

 

It felt like I was being accused with the way she found me in the store and even opened the game despite it still being sealed. However, it makes zero sense to stand there to inspect the game to see if it's been open and resealed, only to turn around and open the game anyways. Now the game is unsellable despite the fact it was still brand new when I returned it. So, they are going to prevent people from returning games? What if grandma buys the wrong game for Lil' Jimmy's birthday, she can't return it and is stuck with the game?



#2642 Ervgotti85   CAGiversary! CAGiversary!   1064 Posts   Joined 10.4 Years Ago  

Posted 27 July 2020 - 11:21 PM

Non-clearance related, but Target related post incoming:

Had an unpleasant experience at Target earlier. I decided to return Iron Man VR I got a couple of weeks ago, because I decided to just wait on the game until it hits sub-$30. I get to the CS counter and the girl looks at the game and then said "I have to get a manager". I looked at her confused and she was like "We've had issues with game returns lately and they need to be approved by a manager first." Okay. So, I waited for a manager and one comes over and she thoroughly inspects the game. I mean, she checked EVERY corner and side to try and find the slightest imperfection on the wrapping. She finally approves the return.

Fast forward about 5 minutes when I'm looking in the games for any possible clearance deals (zero) and the manager comes up to me with the Iron Man VR game opened and she goes "just to let you know, from now on we will be unable to do any video game returns. We've had people coming in with fake copies to return. If you get a fake copy, you will have to contact Microsoft or Sony from here on out. We've been in contact with prosecutors over this." She shows me the disc and it looks normal to me and she explains the inner ring on the games are blank, which this one was clearly not blank.

It felt like I was being accused with the way she found me in the store and even opened the game despite it still being sealed. However, it makes zero sense to stand there to inspect the game to see if it's been open and resealed, only to turn around and open the game anyways. Now the game is unsellable despite the fact it was still brand new when I returned it. So, they are going to prevent people from returning games? What if grandma buys the wrong game for Lil' Jimmy's birthday, she can't return it and is stuck with the game?

This has to be specific to your store only because I returned a game yesterday morning with no issue.


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#2643 Zeldafanatic15   CAGiversary! CAGiversary!   1622 Posts   Joined 11.3 Years Ago  

Zeldafanatic15

Posted 27 July 2020 - 11:24 PM



Non-clearance related, but Target related post incoming:

Had an unpleasant experience at Target earlier. I decided to return Iron Man VR I got a couple of weeks ago, because I decided to just wait on the game until it hits sub-$30. I get to the CS counter and the girl looks at the game and then said "I have to get a manager". I looked at her confused and she was like "We've had issues with game returns lately and they need to be approved by a manager first." Okay. So, I waited for a manager and one comes over and she thoroughly inspects the game. I mean, she checked EVERY corner and side to try and find the slightest imperfection on the wrapping. She finally approves the return.

Fast forward about 5 minutes when I'm looking in the games for any possible clearance deals (zero) and the manager comes up to me with the Iron Man VR game opened and she goes "just to let you know, from now on we will be unable to do any video game returns. We've had people coming in with fake copies to return. If you get a fake copy, you will have to contact Microsoft or Sony from here on out. We've been in contact with prosecutors over this." She shows me the disc and it looks normal to me and she explains the inner ring on the games are blank, which this one was clearly not blank.

It felt like I was being accused with the way she found me in the store and even opened the game despite it still being sealed. However, it makes zero sense to stand there to inspect the game to see if it's been open and resealed, only to turn around and open the game anyways. Now the game is unsellable despite the fact it was still brand new when I returned it. So, they are going to prevent people from returning games? What if grandma buys the wrong game for Lil' Jimmy's birthday, she can't return it and is stuck with the game?


Report her to corporate. I worked at Target for 6 years and that's absolutely ridiculous she tracked you down and confronted you while shopping. Who does that?

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#2644 SRL1  

Posted 28 July 2020 - 12:33 PM

Non-clearance related, but Target related post incoming:

 

Had an unpleasant experience at Target earlier. I decided to return Iron Man VR I got a couple of weeks ago, because I decided to just wait on the game until it hits sub-$30. I get to the CS counter and the girl looks at the game and then said "I have to get a manager". I looked at her confused and she was like "We've had issues with game returns lately and they need to be approved by a manager first." Okay. So, I waited for a manager and one comes over and she thoroughly inspects the game. I mean, she checked EVERY corner and side to try and find the slightest imperfection on the wrapping. She finally approves the return.

 

Fast forward about 5 minutes when I'm looking in the games for any possible clearance deals (zero) and the manager comes up to me with the Iron Man VR game opened and she goes "just to let you know, from now on we will be unable to do any video game returns. We've had people coming in with fake copies to return. If you get a fake copy, you will have to contact Microsoft or Sony from here on out. We've been in contact with prosecutors over this." She shows me the disc and it looks normal to me and she explains the inner ring on the games are blank, which this one was clearly not blank.

 

It felt like I was being accused with the way she found me in the store and even opened the game despite it still being sealed. However, it makes zero sense to stand there to inspect the game to see if it's been open and resealed, only to turn around and open the game anyways. Now the game is unsellable despite the fact it was still brand new when I returned it. So, they are going to prevent people from returning games? What if grandma buys the wrong game for Lil' Jimmy's birthday, she can't return it and is stuck with the game?

Crazy zealot employee. one time, they told me I cant price match because the item show arrow downward (already on sale, claim by manager). i took it to CS, the lady told me, she never heard of it. she price match it for me. 



#2645 shadowysea07   Cjenvy I'm ready for you awd this time I'm wearing pants CAGiversary!   5596 Posts   Joined 7.4 Years Ago  

shadowysea07

Posted 28 July 2020 - 04:10 PM

Crazy zealot employee. one time, they told me I cant price match because the item show arrow downward (already on sale, claim by manager). i took it to CS, the lady told me, she never heard of it. she price match it for me. 

When I tried to buy a game years ago and price match it to best buy or somewhere at the time (I don't have a best buy close to where I live) they told me they do not price match at all :/ I think it was tales of xillia 2.  Ended up just ordering off of amazon or walmart since they price matched it online. 



#2646 anotherpoorgamer   Bird's Nest Hair CAGiversary!   5552 Posts   Joined 14.8 Years Ago  

anotherpoorgamer

Posted 28 July 2020 - 04:44 PM

Non-clearance related, but Target related post incoming:

 

Had an unpleasant experience at Target earlier. I decided to return Iron Man VR I got a couple of weeks ago, because I decided to just wait on the game until it hits sub-$30. I get to the CS counter and the girl looks at the game and then said "I have to get a manager". I looked at her confused and she was like "We've had issues with game returns lately and they need to be approved by a manager first." Okay. So, I waited for a manager and one comes over and she thoroughly inspects the game. I mean, she checked EVERY corner and side to try and find the slightest imperfection on the wrapping. She finally approves the return.

 

Fast forward about 5 minutes when I'm looking in the games for any possible clearance deals (zero) and the manager comes up to me with the Iron Man VR game opened and she goes "just to let you know, from now on we will be unable to do any video game returns. We've had people coming in with fake copies to return. If you get a fake copy, you will have to contact Microsoft or Sony from here on out. We've been in contact with prosecutors over this." She shows me the disc and it looks normal to me and she explains the inner ring on the games are blank, which this one was clearly not blank.

 

It felt like I was being accused with the way she found me in the store and even opened the game despite it still being sealed. However, it makes zero sense to stand there to inspect the game to see if it's been open and resealed, only to turn around and open the game anyways. Now the game is unsellable despite the fact it was still brand new when I returned it. So, they are going to prevent people from returning games? What if grandma buys the wrong game for Lil' Jimmy's birthday, she can't return it and is stuck with the game?

Something similar, happened to me when Target was clearancing out PlayStation TVs.  I bought one and decided I needed the money more. 

Brought the still sealed PlayStation TV to customer service.  The old white lady, gutted the thing right in front of me.

Acted like I was a criminal returning stolen merchandise with a counterfeit receipt or something.  I figured it out that people have been returning fake stuff, but dang Target.

Didn't have such a jerk about it, Target! Needless to say, I haven't really done much shopping at Target except for sales and clearance items.

My horrible experience was several years before the pandemic.  I'm not even going to try to return something to Target during these time, unless it really is defective.



#2647 b3mike   CAG Veteran CAGiversary!   644 Posts   Joined 11.0 Years Ago  

Posted 28 July 2020 - 04:51 PM

Non-clearance related, but Target related post incoming:

Had an unpleasant experience at Target earlier. I decided to return Iron Man VR I got a couple of weeks ago, because I decided to just wait on the game until it hits sub-$30. I get to the CS counter and the girl looks at the game and then said "I have to get a manager". I looked at her confused and she was like "We've had issues with game returns lately and they need to be approved by a manager first." Okay. So, I waited for a manager and one comes over and she thoroughly inspects the game. I mean, she checked EVERY corner and side to try and find the slightest imperfection on the wrapping. She finally approves the return.

Fast forward about 5 minutes when I'm looking in the games for any possible clearance deals (zero) and the manager comes up to me with the Iron Man VR game opened and she goes "just to let you know, from now on we will be unable to do any video game returns. We've had people coming in with fake copies to return. If you get a fake copy, you will have to contact Microsoft or Sony from here on out. We've been in contact with prosecutors over this." She shows me the disc and it looks normal to me and she explains the inner ring on the games are blank, which this one was clearly not blank.

It felt like I was being accused with the way she found me in the store and even opened the game despite it still being sealed. However, it makes zero sense to stand there to inspect the game to see if it's been open and resealed, only to turn around and open the game anyways. Now the game is unsellable despite the fact it was still brand new when I returned it. So, they are going to prevent people from returning games? What if grandma buys the wrong game for Lil' Jimmy's birthday, she can't return it and is stuck with the game?


lol this happened to me one time with a copy of windwaker hd, the copy i was returning was crushed and part of the shrink wrap was ripped and peeling a bit. the employee asked me what i did to it lol. she proceeds to open the game and inspect it and the disc was in there because it was a new copy. what a rocket scientist she lost the company money. this was at walmart


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#2648 BudzMcGee   GalaxyofGeek.com CAGiversary!   3815 Posts   Joined 11.4 Years Ago  

Posted 28 July 2020 - 05:18 PM

Non-clearance related, but Target related post incoming:

 

Had an unpleasant experience at Target earlier. I decided to return Iron Man VR I got a couple of weeks ago, because I decided to just wait on the game until it hits sub-$30. I get to the CS counter and the girl looks at the game and then said "I have to get a manager". I looked at her confused and she was like "We've had issues with game returns lately and they need to be approved by a manager first." Okay. So, I waited for a manager and one comes over and she thoroughly inspects the game. I mean, she checked EVERY corner and side to try and find the slightest imperfection on the wrapping. She finally approves the return.

 

Fast forward about 5 minutes when I'm looking in the games for any possible clearance deals (zero) and the manager comes up to me with the Iron Man VR game opened and she goes "just to let you know, from now on we will be unable to do any video game returns. We've had people coming in with fake copies to return. If you get a fake copy, you will have to contact Microsoft or Sony from here on out. We've been in contact with prosecutors over this." She shows me the disc and it looks normal to me and she explains the inner ring on the games are blank, which this one was clearly not blank.

 

It felt like I was being accused with the way she found me in the store and even opened the game despite it still being sealed. However, it makes zero sense to stand there to inspect the game to see if it's been open and resealed, only to turn around and open the game anyways. Now the game is unsellable despite the fact it was still brand new when I returned it. So, they are going to prevent people from returning games? What if grandma buys the wrong game for Lil' Jimmy's birthday, she can't return it and is stuck with the game?

If they had simply done their diligence to ensure you weren't returning a carefully opened box (understandable given the price and circumstances of item), no big deal.  Pretty common to need a manager for a higher priced return.  This might be a little annoying at the time but it is understandable and easily ignored.  Go on about your day right?  Hell, if said manager had run into you while on the floor and "apologized" for the seemingly excessive review of your return as they've been having a problem lately that wouldn't have been a big deal. Everyone's stressed right now so you give people a little more benefit of the doubt than usual. 

 

Tracking you down in store and seemingly accusing you of returning a fake item though, and telling you they won't take any more returns, is way beyond what is acceptable and I agree with others in the thread, a complaint to corporate is warranted.  If I were corporate I'd want to know about a manager like that in my store, if nothing else so I can correct their behavior before it becomes a real problem.  I don't know your race but if a Target employee approached a person of color with that "you must be committing a crime" attitude right now... 



#2649 daminion   Bah CAGiversary!   2501 Posts   Joined 14.3 Years Ago  

Posted 28 July 2020 - 05:23 PM

All of these discussions are ridiculous and indications of overzealous employees.

 

Target, Walmart and many more use Scan Based Trading - which basically means they don't own the items in their store until they pass through a register. All of the risk in stores like this is on the manufacturer or distributor. 

 

For the individual who posted above about Iron Man - I'd of had her ring me out another new copy - opened it up in front of her - and then immediately demand a refund on it since the disk was obviously fake due to the inner ring issue that she, in her expert opinion, had already identified. 



#2650 Zantra  

Zantra

Posted 28 July 2020 - 05:57 PM

My Target store stopped accepting returns in March. The one upside to this, is that when I tried to return something online. Not only did they let me keep the product that I was trying to return, but they also gave me all of my money back.

#2651 inverted_fray  

inverted_fray

Posted 28 July 2020 - 09:30 PM

That is DEFINITELY not something a retail employee or even a manager should ever do. Completely unacceptable. I have been noticing Target getting more strict with their returns. Went to a Target a bit aways from me and went to CS to buy a game because the electronics employee said if it's not there then they don't have it because they don't have copies in the back. I told CS the same thing and they confirmed with their Zebra that they did in fact have copies in the back. CS guy had went to have a talk with the electronics rep and came back telling me the same guy would help me. I walk back to electronics and the guy is just chatting away with a vendor and completely ignored me. Another sales rep asked me if I needed help and went to grab a copy from the back and rang me up. Well the point is that while I was in CS, an asian dude was trying to return something that he says he had bought the day before and they just wouldn't let him return the item at all claiming that it was a decision made by their AP. They even called up AP on a walkie to for them to come and talk to the guy. Definitely not something they normally do.



#2652 intelligentidiot   CAGiversary! CAGiversary!   1077 Posts   Joined 14.8 Years Ago  

intelligentidiot

Posted 28 July 2020 - 11:58 PM

My Target store stopped accepting returns in March. The one upside to this, is that when I tried to return something online. Not only did they let me keep the product that I was trying to return, but they also gave me all of my money back.


I had similar experience, but was doing a price adjustment back in June. Matching price with Amazon and they said they would give the partial refund, but then said they would give a full refund. Very bizarre, but no complaints here.

#2653 trchavez416  

trchavez416

Posted 29 July 2020 - 03:01 AM

My local Target has stopped accepting returns during the first month or so of the pandemic (late March - early/mid April, I want to say), but ever since then they’ve not only been accepting returns again, but extended the return window of most products by at least 30 days, electronics included. And this isn’t some rich, well-off area...it ain’t Beverly Hills, but it isn’t Compton, either. Sees like the service of each Target, much like their clearance deals, is much more YMMV than one would expect.


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#2654 Zantra  

Zantra

Posted 29 July 2020 - 03:13 AM

If you spend $40 on Target's website in the next 21 days, and you have a Target Circle Account, they will send you a $10 Target Circle credit for a future purchase.

#2655 inverted_fray  

inverted_fray

Posted 29 July 2020 - 05:32 AM

Wonder if it stacks with the spend $40 get $10 off circle offer with order pickup.



#2656 Zantra  

Zantra

Posted 29 July 2020 - 05:40 AM

Wonder if it stacks with the spend $40 get $10 off circle offer with order pickup.


I'm wondering that too, it sounds like it could be a regional thing though, I posted a thread about the deal, and so far I seem to be the only person on here that has that specific deal. I also believe that this week there is a deal that if you buy $40 worth of something, you get a $10 Target gift card. So, if you did order pickup, not only could you potentially get a $10 gift card, but $10 back, and another $10. Meaning $40 of stuff for $10. I doubt that they all stack though. That would be way too amazing. Most Circle deals are one or the other, and since the $10 back is technically a Circle deal, along with the $10 off being another circle deal with order pickup. It's hard to say.

#2657 Zantra  

Zantra

Posted 29 July 2020 - 05:42 AM

I was a Cartwheel, (now Circle) beta tester. So, I am not sure if that has anything to do with it, or not.

#2658 Zantra  

Zantra

Posted 29 July 2020 - 05:52 AM

Never mind, apparently I've been selected to be part of a new Target service they are rolling out called the Target Circle Bonus Program. The way that it is going to work, is that if you spend a certain amount of money on your Red Card with your Circle account attached, you get bonus cash back. I read it wrong though. I need to make three separate $40 purchases online, and I will receive a $10 Circle credit into my account in 21 days.

#2659 Hypebeast69  

Hypebeast69

Posted 29 July 2020 - 10:05 AM

Last time I couldn’t decide what to use my $10 off coupon, I searched up ps5 and I found nba 2k21 for ps5 and used it on that

#2660 inverted_fray  

inverted_fray

Posted 29 July 2020 - 06:54 PM

Never mind, apparently I've been selected to be part of a new Target service they are rolling out called the Target Circle Bonus Program. The way that it is going to work, is that if you spend a certain amount of money on your Red Card with your Circle account attached, you get bonus cash back. I read it wrong though. I need to make three separate $40 purchases online, and I will receive a $10 Circle credit into my account in 21 days.

Not trying to put you down but maybe don't reveal information about new programs companies are rolling out. They usually have terms where you're not allowed to reveal information about them until the company is ready to make an announcement. I've been selected for many programs for various companies and when I read the fine print in the agreement to participate this was always the case.



#2661 elessar123  

Posted 29 July 2020 - 07:16 PM

Not trying to put you down but maybe don't reveal information about new programs companies are rolling out. They usually have terms where you're not allowed to reveal information about them until the company is ready to make an announcement. I've been selected for many programs for various companies and when I read the fine print in the agreement to participate this was always the case.

I have an offer for something similar in my email that mentions nothing about being a test program.



#2662 Zantra  

Zantra

Posted 29 July 2020 - 08:31 PM

I only assume that it's a test program, because so few people have got the emails. I haven't seen anybody on Target reddit pages, or anybody on here mentioning the emails, and since I was a beta tester for the original Cartwheel, before it eventually became Circle, I made the assumption that they are rolling it out slowly.

#2663 jrc84  

Posted 29 July 2020 - 10:43 PM

Picked up Doom XB1 for $5.98...might be old news.

There was an end cap with clearly marked clearance tags mixed in with some regular stuff. Looked like a lego and sports games as well, xb1 and ps4 versions all $6. It was mostly cleared out.

#2664 inverted_fray  

inverted_fray

Posted 29 July 2020 - 11:43 PM

Went to a Target that instead of using Clearance stickers were using "repackaged" or "online only item" and charging triple what the clearance price is supposed to me. Was able to price match a "repackaged" item though which is surprising considering a few years back I went to another Target and was told I couldn't price match games that had that sticker because "the barcodes are different".



#2665 Romeo   CAGiversary! CAGiversary!   4669 Posts   Joined 16.9 Years Ago  

Posted 30 July 2020 - 12:18 AM

Went to a Target that instead of using Clearance stickers were using "repackaged" or "online only item" and charging triple what the clearance price is supposed to me. Was able to price match a "repackaged" item though which is surprising considering a few years back I went to another Target and was told I couldn't price match games that had that sticker because "the barcodes are different".

 

If people here aren't familiar, what target often does is when an item doesn't sell at 70%, they generally remove it from the system and sometimes donate it or write it off. I've seen many times though that certain games come back as a re-release or perhaps found from a warehouse, and they slap a generic 'value game' barcode on it for $19.99. They do this with a lot of Lego games such as Jurassic World. I got for $6 years ago, then it came back in the value area with a sticker barcode over the real one. If you take off the fake UPC, it would reveal the last known price when it was last sold.



#2666 shadowysea07   Cjenvy I'm ready for you awd this time I'm wearing pants CAGiversary!   5596 Posts   Joined 7.4 Years Ago  

shadowysea07

Posted 30 July 2020 - 02:33 AM

Didn't know that.  Thanks for the tip romeo^



#2667 Mishimaryu   EWGF! (f,N~d~d/f+2) CAGiversary!   1505 Posts   Joined 16.4 Years Ago  

Mishimaryu

Posted 30 July 2020 - 10:10 PM

That is DEFINITELY not something a retail employee or even a manager should ever do. Completely unacceptable. I have been noticing Target getting more strict with their returns. Went to a Target a bit aways from me and went to CS to buy a game because the electronics employee said if it's not there then they don't have it because they don't have copies in the back. I told CS the same thing and they confirmed with their Zebra that they did in fact have copies in the back. CS guy had went to have a talk with the electronics rep and came back telling me the same guy would help me. I walk back to electronics and the guy is just chatting away with a vendor and completely ignored me. Another sales rep asked me if I needed help and went to grab a copy from the back and rang me up. Well the point is that while I was in CS, an asian dude was trying to return something that he says he had bought the day before and they just wouldn't let him return the item at all claiming that it was a decision made by their AP. They even called up AP on a walkie to for them to come and talk to the guy. Definitely not something they normally do.

I don't know why race was even brought up. I used to work seasonal at Guest Services here, the AP team caught all kind of thieves, scammers of all different ethnic backgrounds. Our store had multiple issues of scam returns, basically blank blank CD-R discs found inside the PS4 and Xbone games. The AP team said our store was known as a "high risk" store, and every item returned (not just electronic items) had to be carefully inspected before processing the actual return. Hardware gaming items are always opened and inspected before processing a return. This was a few years back when PS4 just launched, I wouldn't be shocked now that more fraudulent returns are being monitored, especially during  a time of a pandemic where people are out of jobs, short on money. 



#2668 Jodou   Infamous CAGiversary!   15050 Posts   Joined 11.8 Years Ago  

Posted 31 July 2020 - 02:56 AM

Not sure how much people would appreciate it but Choose Your Own Adventure board games were half off at my Target. Worked with the 10% off Circle coupon (games) plus Red Card. If people are into board games I can post more often about them when I see it.



#2669 Romeo   CAGiversary! CAGiversary!   4669 Posts   Joined 16.9 Years Ago  

Posted 31 July 2020 - 03:21 AM

Not sure how much people would appreciate it but Choose Your Own Adventure board games were half off at my Target. Worked with the 10% off Circle coupon (games) plus Red Card. If people are into board games I can post more often about them when I see it.

 

Definitely interested. It seems a refresh is coming as most stores clearanced a lot of games.

 

Also to note I've found in my travels stores in NY carry a larger selection of board games and card games than stores in PA.



#2670 Zeldafanatic15   CAGiversary! CAGiversary!   1622 Posts   Joined 11.3 Years Ago  

Zeldafanatic15

Posted 31 July 2020 - 03:27 AM

One store nearish me shows one of them half off on Brickseek but not sure I wanna go all the way there for it. Rest all have full price. FYI there's a 15% off board games offer on Circle, last day is Saturday.

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