Picked up the "new" PS4 gold edition for $20 at gamestop today. The employee slid the plastic cover off then opened up the steelbook and I said "can I get one that's new and not opened?" he said "ummmm this one is new... wait... yeah it's new" Then I replied "don't you have any other ones that are new?" he then said "no we don't. we usually just put the little plastic seal over them on the side" so I gave it the benefit of the doubt and bought the game.
Checked out the game later and the steelbook is scratched up all over, the plastic sleeve is scuffed up and has sticky residue where stickers were pealed off, and the envelope inside that holds the postcards is almost completely ripped out on one side and looks super rough. The dlc codes are valid (I didn't redeem them thought).
Anyways I got home and had bestbuy.com price match it so I can get an actual NEW copy of the damn game and I'm going to take the one I got from gamestop back. Hopefully they don't give me any crap since it's technically opened but I didn't even open the damn thing my self.