I bought an item off EBay and despite the tracking saying it was delivered, I did not receive it in my mailbox or at my apartment. The mailboxes for my apartment complex are a cluster of about 200 in one place so I cannot tell who has what mailbox. Because the tracking says the item was delivered, EBay and PayPal both are refusing to refund me.
I have filed a complaint via the USPS form I found via Google, but if I do not get a refund, how do I go about getting my $28 back? Is there a way to sue the seller in small claims court if I have his name, city, and zip code? Thanks in advance.