Any news updates on this?
Still no official fix for the Patch 1.02 chest glitch, but have you progressed far enough into the game to not want to restart or encountered the bug in question, or possibly completed the game already?
Here are the Developer's Notes from a few days ago without any further update:
Currently there is a bug that occurs on consoles when a player begins a game and then downloads the 1.02 update. The bug puts chests into the incorrect open/close state. As a result, some items that are required for progress are unobtainable.
On PS4, 1.02 is already live, so we recommend starting a new save if you are seeing this issue. We do not know if/when an update will be available to fix the issue and retain save settings.
The 1.02 update is not live YET on Xbox One. We are investigating whether we can work out a fix for Xbox to prevent the issue from repeating. Once we know whether a fix is incoming or not, we will let everyone know. We will let everyone know what is up before the 1.02 update goes live.
Multiple Xbox players (and PS4 players who are already past the critical item crates) have asked what happens if they complete the game. Good news. If you complete the game you can convert that save to New Game + or make a new save and you'll be good to go. Just make sure you convert AFTER downloading 1.02.