That was surprisingly easy. I got SSM2 and preordered Luigi's Mansion 3...
Holly: Hi! My name is Holly. How can I help you today?
Me: i received an email saying that i could get a b1g1 free promotion on switch games. however when i try to checkout, i'm not seeing any way to enable the offer.
Holly: Let me check the cart details and help you however I can.
Holly: Can you provide me with your cart number? It will be located below the order summary on the checkout page.
Holly: Thank you.
Holly: Would you mind waiting a few minutes while I check into that?
Holly: Thank you.
Holly: Thanks for waiting. I appreciate your patience.
Holly: The Buy 1 Get 1 promotion is eligible only for in-store purchase order.
Me: no problem
Holly: The promotion varies from store purchase and online orders.
Me: hmm, it didn't show anything in the email stating that
Me: would it be possible to honor it online for instore pickup?
Holly: In this case, I don't want to disappoint you. I'll process 50% discount for the order total as an exception.
Holly: Sounds good?
Me: yes that would work
Me: basically does the same thing
Me: i really appreciate it
Holly: My pleasure assisting you today.
Me: is that something you just apply to the cart number?
Holly: I suggest you to submit the order, once the order is placed I'll process the discount amount.
Me: ahh ok
Me: give me a minute
Holly: Sure, take your time.,
Me: the order has been placed
Holly: I have successfully processed the discount amount for the order
Holly: The new order total is $65.11 including tax amount.
Holly: You will receive an email confirmation shortly regarding the same.
Me: thank you so much
Me: have a great day!
Holly: You're most welcome.
Holly: You to, Thanks for visiting Target.com. I hope you'll visit us again soon!