Jump to content


- - - - -

Tiger Direct is Dirty


#1 DocBledsoe   CAGiversary! CAGiversary!   97 Posts   Joined 13.6 Years Ago  

DocBledsoe

Posted 10 October 2005 - 01:40 AM

I ordered a hard drive from Tiger Direct (Maxtor SATA- Refurb). When I got the package, the internal packing had this brown, liquid-shit goo, splattered all over it. To make things worse, there was an empty package of pills inside that the moron who packed it dropped in.

The writing on the back is in spanish or portugeese so I really can't tell what kind of drug it is. It starts with "OXITERACI - " something.

Posted Image
Posted Image
Posted Image
Posted Image
Posted Image

On the plus side the drive works. But I probably have bird flu now.

Tiger Direct refused to respond to two of my emails.

#2 Pheenam   Ohrnory CAGiversary!   355 Posts   Joined 13.4 Years Ago  

Posted 10 October 2005 - 01:43 AM

Uhmm... Your pictures are huge man... makes it real hard to see. Reduce the image size please.

#3 Jedi1979   Mobster Kitties! CAGiversary!   3311 Posts   Joined 12.9 Years Ago  

Posted 10 October 2005 - 01:43 AM

looks like coffee...

#4 SuprTnr2   CAGiversary! CAGiversary!   945 Posts   Joined 13.3 Years Ago  

Posted 10 October 2005 - 01:46 AM

Your lucky the thing works, try to call 'em up if you can though. You shouldn't have to deal with nasty merch.

#5 Scorch   CAGiversary! CAGiversary!   37483 Posts   Joined 14.9 Years Ago  

Posted 10 October 2005 - 01:46 AM

were five 1600x1200 pictures necessary.. link 'em instead of embed.. but yeah, that's messed up, I would contact them, that's gross as hell.

#6 slidecage   Nothing to say CAGiversary!   29324 Posts   Joined 14.0 Years Ago  

Posted 10 October 2005 - 01:55 AM

dude i wouldnt even touch that thing with gloves on Let alone bare hands... you have no idea what that stuff is it could be puke or even shit and if that person had a diease you could be SOL just touching the package...

maybe they dropped the empty pill bottle in there so you know what type of pills to ask for when you come down with the illness sad to say

#7 The Successful Dropout   eye we tall did CAGiversary!   9551 Posts   Joined 14.3 Years Ago  

The Successful Dropout

Posted 10 October 2005 - 01:55 AM

your palm looks pretty dirty too :lol:

and my grandpa just called, he wants his socks back :lol:

#8 Technique   I AM THE SECRAT INGREDINT CAGiversary!   2387 Posts   Joined 14.3 Years Ago  

Posted 10 October 2005 - 02:17 AM

wow that is really strange.

#9 Rig   Rig = Lunar CAGiversary!   13996 Posts   Joined 14.1 Years Ago  

Posted 10 October 2005 - 02:21 AM

Let us know what they plan to do about it. (I would assume you are calling to return/complain...I know I would!)

#10 DocBledsoe   CAGiversary! CAGiversary!   97 Posts   Joined 13.6 Years Ago  

DocBledsoe

Posted 10 October 2005 - 02:27 AM

I suppose I am calling tomorrow. I don't want to return the drive. It works and I like the price. But I still feel like they should offer some sort of retribution on this - but what?

Any ideas on what I should ask for - besides the antidote?

#11 Logain8955   Groovy Cactuar CAGiversary!   2383 Posts   Joined 13.8 Years Ago  

Posted 10 October 2005 - 02:31 AM

Hey, if nothing else happens, at least your have a bottle of drugs to auction on ebay :D

#12 TimPV3   Butthole CAGiversary!   2617 Posts   Joined 13.3 Years Ago  

Posted 10 October 2005 - 02:41 AM

I'd imagine Tiger Direct would atleast offer to reimburse the shipping since the was where the problem was, and I'm sure some complimentary store credit isn't out of the question either. I love their service, I ordered after 5 PM and still got my package at 11 AM the next day with basic shipping rates. Couldn't believe it.

#13 DocBledsoe   CAGiversary! CAGiversary!   97 Posts   Joined 13.6 Years Ago  

DocBledsoe

Posted 10 October 2005 - 02:56 AM

I'd imagine Tiger Direct would atleast offer to reimburse the shipping since the was where the problem was, and I'm sure some complimentary store credit isn't out of the question either. I love their service, I ordered after 5 PM and still got my package at 11 AM the next day with basic shipping rates. Couldn't believe it.


I hate their service. They ignore emails and pack nasty.

#14 Rig   Rig = Lunar CAGiversary!   13996 Posts   Joined 14.1 Years Ago  

Posted 10 October 2005 - 03:02 AM

I can't believe you went ahead and actually used that drive. I wouldn't have even touched that shit. But, I would definitely complain and try and get something.

#15 RBM   do I look like I'm joking CAGiversary!   978 Posts   Joined 14.4 Years Ago  

Posted 10 October 2005 - 03:09 AM

I still feel like they should offer some sort of retribution on this - but what? Any ideas on what I should ask for - besides the antidote?


An excellent question. And the likely reason why they have not responded to your complaint, thus far. They are not likely to have an official policy regarding customer dissatisfaction with the product, when it does not concern product performance, damage to the package, or timeframe of delivery. How would they file your complaint, I wonder?

"This customer is dissatisfied with the item's condition."
"Did he file a request for an RMA?"
"No, he said it works fine."
"Then what the :censored: is his problem?"
"He claims it was....dirty...when he opened the box."
"Dirty??"
"Yeah, he said there was gunk all over it, and an empty box of pills, to boot."
"What the :censored: are those nuts in the warehouse doing?? Well, what the heck does he want US to do about it?"
"He didn't ask for a refund or an exchange. He's just bitching about it."
"Send him the "we regret that you're unhappy" email. Next issue."

#16 DisturbedZen   I'm illegal CAGiversary!   1701 Posts   Joined 15.2 Years Ago  

DisturbedZen

Posted 10 October 2005 - 03:15 AM

I would never deal with TD. Especially with rebates.

#17 DocBledsoe   CAGiversary! CAGiversary!   97 Posts   Joined 13.6 Years Ago  

DocBledsoe

Posted 10 October 2005 - 03:29 AM

An excellent question. And the likely reason why they have not responded to your complaint, thus far. They are not likely to have an official policy regarding customer dissatisfaction with the product, when it does not concern product performance, damage to the package, or timeframe of delivery. How would they file your complaint, I wonder?
"Send him the "we regret that you're unhappy" email. Next issue."


I see your point. But your rationale disreguards the public health hazzard that is this package.

What they should file it under is employee negligence that wound up costing us piss poor publicity on many oft read forums like this one. And I am pretty sure, pictures of liquid fecies spackled ontheir packages does not fit under the "any publicity is good publicity".

#18 DocBledsoe   CAGiversary! CAGiversary!   97 Posts   Joined 13.6 Years Ago  

DocBledsoe

Posted 10 October 2005 - 03:47 AM

Speaking of oft read online sites, I posted the situation with pricegrabber.com (since I found this through them). I noticed all the TD ads. Who wants to bet that my post is rejected or buried?

#19 kimsh0t   Banned Banned   1353 Posts   Joined 12.9 Years Ago  

Posted 10 October 2005 - 03:56 AM

return it

#20 Z-Saber   Dancing is about butts now CAGiversary!   5905 Posts   Joined 13.5 Years Ago  

Posted 10 October 2005 - 04:14 AM

I dislike Tiger Direct as well. Bought a router from them last year. Can't remember exactly how long it took to get here, but it was freaking forever. A month at the very least. No response from customer support at all, and I tried several different ways. Will never order from them again.

#21 sying   Speedy1961 Defense Force CAGiversary!   2261 Posts   Joined 14.0 Years Ago  

Posted 10 October 2005 - 04:22 AM

Complain the the FDA, CDC and the BBB.

#22 DocBledsoe   CAGiversary! CAGiversary!   97 Posts   Joined 13.6 Years Ago  

DocBledsoe

Posted 10 October 2005 - 10:26 PM

Looks like pricegrabber won't allow my review. Bastards.

#23 RBM   do I look like I'm joking CAGiversary!   978 Posts   Joined 14.4 Years Ago  

Posted 10 October 2005 - 10:31 PM

You can post a review on resellerratings.com:

http://www.resellerr...seller1983.html

#24 smalien1   CAGiversary! CAGiversary!   4685 Posts   Joined 14.4 Years Ago  

Posted 10 October 2005 - 10:43 PM

Holy Fuck

#25 dafoomie   dafoomie CAGiversary!   8822 Posts   Joined 14.6 Years Ago  

Posted 10 October 2005 - 10:46 PM

Never buy anything from TigerDirect... They're infamous for being absolutely horrible in every concievable way a business could be.

#26 TimPV3   Butthole CAGiversary!   2617 Posts   Joined 13.3 Years Ago  

Posted 10 October 2005 - 10:51 PM

Wow I didn't know of all these problems from Tiger Direct, sounds like another buyritegames (which I wanted to order from but luckily didn't)

#27 tcrash247   ghosts.nin.com CAGiversary!   3658 Posts   Joined 14.8 Years Ago  

Posted 10 October 2005 - 11:26 PM

I ordered my whole PC from Tiger Direct about 3-4 years ago and the service was great. I didn't actually contact them or anything, but my packages arrived in pristine condition with everything I ordered was looking good. No brown shit on my items.

#28 CYRiX   Banned Banned   2228 Posts   Joined 13.6 Years Ago  

Posted 11 October 2005 - 12:45 AM

Glad to say I order a free case from them (after mib) and it came on time and in pristine condition :D

#29 CYRiX   Banned Banned   2228 Posts   Joined 13.6 Years Ago  

Posted 11 October 2005 - 12:46 AM

holy Fuck I just said pristine and so did he, and i never use that word!

#30 bostonfrontier  

bostonfrontier

Posted 11 October 2005 - 12:50 AM

the packer probably jizzed all over the harddrive