I've got one for Wombat's shopping Tales from retail "what would you do?" segment
Today I went to RC Willey which is a furniture and electronics store that's pretty popular in the west. In the past I've scored some good deals on clearance video games such as a $10 copy of Cyberpunk on Xbox about a month back. These deals are featured and advertised with signs around the video game section and are usually In Store Only. This weekend they were running another sale and I picked up some good deals such as Puyo Puyo Tetris 2 for $10 on PS5, Fire Emblem 3 Houses for $15 on Switch, Immortal Fenyx Rising for $15 on Xbox, and Crash Nitro/Crash N Sane Trilogy combo pack on PS4 for $15.
One game that caught my eye on the sign was Star Wars Jedi Fallen Order on Xbox for $5. I didn't see any copies in the dump bin with the other clearance games. About 10 miles up the road and an hour later at another RC Willey store in the next town over, I was searching around their dump bin to see if they had anything different that the first store didn't have. After a few minutes of digging I found at the very bottom of the bin, one lone copy of Star Wars Jedi Fallen order on Xbox in it's plastic retail theft proof case and marked for $5 under the plastic.
The store clerk had been watching me dig the through the pile and I approached him with the game in my hand and told him I was ready to check out. He said ok and took the game and began to ring it out on the nearby terminal. After typing in the sku I heard him mutter something about an online purchase. Another minute of typing and searching the terminal goes by and he finally opens his mouth and says "I'm sorry I can't sell this to you". "What do you mean?" I replied. "I can't sell it to you because it's an online order" he replied. "What does that have to do with me buying this game?" I asked again. He said "Someone ordered it online and it's the last one so I can't sell it to you". "Look it's right here on the counter and it's ready to sell, why can't you sell it? If it was ordered online, should you have pulled it from the sales floor and put it in back with the other online orders?" I asked again. He replied "Our computers are old and they don't trigger us to go pull anything from the sales floor". He then typed some more on the keyboard and said "There's two in the next town over at our other store if you'd like to pick one up there".
What would you do here Wombat? Ask to see the manager? Make a big stink over it? Leave?
I then said "forget it and left in disgust". He called after me "I'm sorry there's nothing I can do". I didn't even bother to reply and angrily walked out. I wasn't that upset over not getting the game, I can easily download it and play any time as it's on Gamepass currently. But it was the principle of the fact that I had a game in my hand and he was not going to sell it to me in hopes that some person would actually come pick it up. What were they going to do when that person supposedly showed up? Not find it and then ask them to dig through the dump bin to find their own "in store pick up"? In the parking lot I checked if they showed the game on their website. They did have it but it was $20. I highly doubt anyone is looking to do an in-store pick up of this game for $20 and I think the employee was just going to buy it for himself at the $5 price after I left.